Nintendo Switch thread

[lamecat]

I haven't gotten the message yet, but I see no hope liao......

 

[mydurian]

but how do we arrange something like this?

I just got off the phone with DHL Singapore. The guy told me that we need to get Amazon to call DHL Japan and have them clarify the contents of the shipment, because as of now, Amazon only indicates that there are "Game items" inside.

Update: Amazon jp chat is useless. They told me they will investigate and get back to me within 5 business days!! I'm calling them directly now..

 

[angeltst]

How do I add $$ in the US account? It's asking for US Postal code. First time Nintendo user here... Tia!

97730, tax free for US

 

[Gametaku]

I just got off the phone with DHL Singapore. The guy told me that we need to get Amazon to call DHL Japan and have them clarify the contents of the shipment, because as of now, Amazon only indicates that there are "Game items" inside.

Update: Amazon jp chat is useless. They told me they will investigate and get back to me within 5 business days!! I'm calling them directly now..

OMG.. wtf is this. Please keep me updated.

 

[tckrto]

Got built in battery that's why classified as dangerous goods. Buy locally save the hassle. U end up paying more for shipping and the total sum could end up same as local set price.

 

[pegasus21]

So it seems like those coming from Osaka are getting held for this.

Mine is from Nagoya. So far no such message yet.

This issue is odd because typically the battery requirement applies to loose batteries not installed in a device. The Joycon is like any other game controller with battery.

 

[mydurian]

Attn: People who ordered from Amazon JP

I just got off the phone with a rep and she said that Amazon JP is currently launching an investigation as there are a lot of customers (international) currently filing complaints with regards to the hold being put on our Nintendo Switch. She said we'll have to give them a bit more time, "a few days", and they will get back to us through e-mail.

The issue is that Amazon didn't declare the rechargeable batteries, they only indicated it was a gaming item (!!!). I've spoken to a DHL representative and they have told me that Amazon can easily make a quick phone call to clarify the contents and DHL will subsequently release it, even over the weekend. BUT Amazon is telling me they need a few days.

I see two scenarios:

1. Amazon gets in contact with DHL Japan over the weekend, clear up the miscommunication, and DHL ships to us by delivery date.

2. DHL returns the package to Amazon JP, and then we cry and contemplate the meaning of life.

 

[lamecat]

Attn: People who ordered from Amazon JP

I just got off the phone with a rep and she said that Amazon JP is currently launching an investigation as there are a lot of customers (international) currently filing complaints with regards to the hold being put on our Nintendo Switch. She said we'll have to give them a bit more time, "a few days", and they will get back to us through e-mail.

The issue is that Amazon didn't declare the rechargeable batteries, they only indicated it was a gaming item (!!!). I've spoken to a DHL representative and they have told me that Amazon can easily make a quick phone call to clarify the contents and DHL will subsequently release it, even over the weekend. BUT Amazon is telling me they need a few days.

I see two scenarios:

1. Amazon gets in contact with DHL Japan over the weekend, clear up the miscommunication, and DHL ships to us by delivery date.

2. DHL returns the package to Amazon JP, and then we cry and contemplate the meaning of life.

Actually can feedback to amazon.jp and ask for compensation, but no guarantees that they will do anything about it.

 

[pegasus21]

Actually can feedback to amazon.jp and ask for compensation, but no guarantees that they will do anything about it.

They will probably just give you a credit voucher

 

[lamecat]

So it seems like those coming from Osaka are getting held for this.

Mine is from Nagoya. So far no such message yet.

This issue is odd because typically the battery requirement applies to loose batteries not installed in a device. The Joycon is like any other game controller with battery.

Mine is at Narita but I doubt i would be so lucky to escape the issue.

 

[lamecat]

They will probably just give you a credit voucher

Use it to buy sp lor.....

 

[Gametaku]

Attn: People who ordered from Amazon JP

I just got off the phone with a rep and she said that Amazon JP is currently launching an investigation as there are a lot of customers (international) currently filing complaints with regards to the hold being put on our Nintendo Switch. She said we'll have to give them a bit more time, "a few days", and they will get back to us through e-mail.

The issue is that Amazon didn't declare the rechargeable batteries, they only indicated it was a gaming item (!!!). I've spoken to a DHL representative and they have told me that Amazon can easily make a quick phone call to clarify the contents and DHL will subsequently release it, even over the weekend. BUT Amazon is telling me they need a few days.

I see two scenarios:

1. Amazon gets in contact with DHL Japan over the weekend, clear up the miscommunication, and DHL ships to us by delivery date.

2. DHL returns the package to Amazon JP, and then we cry and contemplate the meaning of life.

So at this point of time, there is nothing we can do at our end?

 

[Novalogy]

Mine is at Narita but I doubt i would be so lucky to escape the issue.

Mine at Tokyo. Have not seen the update that its been held yet but not too hopeful.

 

[mydurian]

So at this point of time, there is nothing we can do at our end?

I'm afraid not man... Although, I might give DHL Japan a call. Worth the shot.

 

[zuzuji]

I have to report the left jon-con have dsync and delay problems, especially when playing Zelda. Sometimes Link does not move when I click. Sometimes Link keeps running when I stop. My sofa is only 2 meters away with a coffee table in between. Have to move the joy-con next to the console to eliminate this problem. A bit annoying.

Any bro have similar problem? I can't connect to 5G wireless either

 

[Op_Valkyrie]

Got built in battery that's why classified as dangerous goods. Buy locally save the hassle. U end up paying more for shipping and the total sum could end up same as local set price.

But my Controllers all ship out without issue from amazon jp leh... what's the fuss now?

 

[mydurian]

But my Controllers all ship out without issue from amazon jp leh... what's the fuss now?

My controller is shipping no problem, it's the Switch because of the # of batteries.

 

[Gametaku]

My controller is shipping no problem, it's the Switch because of the # of batteries.

same my controller got no problem too.

 

[pegasus21]

My controller is shipping no problem, it's the Switch because of the # of batteries.

No. Based on the communication with Amazon, it seems like they didn't declare it properly that's why tio.

As for desync issue, it's looking more and more like congested 2.4ghz spectrum that's causing the problem

 

[PierceLee]

Nintendo suggests Switch Joy-Con issues caused by interference
http://www.polygon.com/2017/3/3/14809324/nintendo-switch-joy-con-issues-interference

http://en-americas-support.nintendo.com/app/answers/detail/a_id/22513/p/897

Description:

• When using the Joy-Con controllers wirelessly, the characters seem to move on their own or do not respond correctly.
• When used wirelessly, the Joy-Con controllers respond intermittently.
• The Joy-Con controller appears to lose connection with the console.

What to Do:
Try these steps:

1. Ensure your console has the latest system update.
2. Ensure the Joy-Con controllers are charged. How to
3. Try to decrease the distance between the Joy-Con and the Nintendo Switch console.
4. Ensure that the Nintendo Switch console is placed to minimize interference with the Joy-Con. It is best if the Nintendo Switch console is placed out in the open and that it is not:
   • Behind a TV
   • Near an aquarium
   • Placed in or under a metal object
   • Pressed against a large amount of wires and cords
   • Within three to four feet of another wireless device, such as a wireless speaker or a wireless access point.
5. Check for possible sources of interference and turn them off. Interference can be caused by devices, such as:
   • Laptops, tablets, etc.
   • Wireless headsets
   • Wireless printers
   • Microwaves
   • Wireless speakers
   • Cordless phones
   • USB 3.0-compatible devices such as hard drives, thumb drives, LAN adapters, etc.
   In most cases it will be enough to move these devices three to four feet away from the Nintendo Switch console and/or Joy-Con controllers. However, if you continue to experience this issue, please power these devices off while using the Nintendo Switch console.