OCBC Titanium Mastercard

elnewbie

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OCBC,
So if my card anniversary date is 15th December, and i have already maxed out my 120k points, i can start using my Titanium rewards card again on 1st December since the reset starts from the 1st day of the anniversary month ?

Please confirm.


Hi Suleyman,

The reset is done on the month itself.

^WX
 

OCBC Bank

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OCBC,
So if my card anniversary date is 15th December, and i have already maxed out my 120k points, i can start using my Titanium rewards card again on 1st December since the reset starts from the 1st day of the anniversary month ?

Please confirm.

Hi elnewbie,

The example that you had given is correct.

^WX
 

bigfoot

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Hi OCBC,

How do we know our anniversary date? Is it based on expiry date of my cc?
 

elnewbie

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Hi OCBC,

Someone from your call centre just called me and said the reset is only on the 1st day of the following calendar month and not the anniversary month. She said that since my card anniversary is December, then the reset is only on 1st January.

Can you please reconfirm this again ?


Hi elnewbie,

The example that you had given is correct.

^WX
 

OCBC Bank

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Hi OCBC,

How do we know our anniversary date? Is it based on expiry date of my cc?

Hi bigfoot,

Typically, the month on your card's 'Valid From' and 'Valid Thru' is the anniversary month of your credit card.

But just to be sure, do call us at 1800 363 3333 for us to check for you.

^WX
 

OCBC Bank

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Hi OCBC,

Someone from your call centre just called me and said the reset is only on the 1st day of the following calendar month and not the anniversary month. She said that since my card anniversary is December, then the reset is only on 1st January.

Can you please reconfirm this again ?

Hi elnewbie,

Let us check into this and clarify again.

^WX
 

kokwkv

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Hi anybody knows if buying electronics from Amazon eligible for 10x point?
I am looking to buy an Amazon Echo. :)
 

wj1984

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Hello OCBC,

just want to confirm Hermes is under the eligible merchants cause I recently spent quite a fair amount there.
 

OCBC Bank

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Hi anybody knows if buying electronics from Amazon eligible for 10x point?
I am looking to buy an Amazon Echo. :)

Hi kokwkv,

Yes that should be eligible.

If you have made the purchase and was not awarded, do let us know and we'll get in touch to assist.

^WX
 

OCBC Bank

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Hello OCBC,

just want to confirm Hermes is under the eligible merchants cause I recently spent quite a fair amount there.

Hi wj1984,

Could you PM us your contact number?

We'll be able to check on whether the transactions are 10X eligible as you have made them at Hermes.

^WX
 

OCBC Bank

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Any updates ?

Hi elnewbie,

Yes we have updates for all.

The reset is done on the first day of the anniversary month itself as per what I have illustrated earlier on.

We apologise for the mis-information that might have been given by our executive and we will share your feedback accordingly.

^WX
 
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