OCBC Bank
Suspended
- Joined
- Sep 13, 2013
- Messages
- 6,960
- Reaction score
- 118
Dear OCBC,
I sent in a message via the secured mailbox on the online banking platform, to ask for the amount of OCBC$ left before i hit the 120000 OCBC$ cap limit for my Titanium Rewards card. I also asked how can i go about applying for a supp card for the TR.
I sent my enquiries on wednesday, 11 april. Apart from an auto-generated reply, there has been no word from OCBC. is this the norm? how many working days do you guys usually need to answer such queries? is there a faster way to get an answer to those questions?
Hi darknite,
Have you got a reply from our service executive on your queries? If not, please drop us a PM with the 16 digit reference number of the secured mail you had sent. We will retrieve it, and arrange for our service executive to attend to it, at the soonest.
^DG