Official MIO TV Thread.......

[it_geek]

Don't need call 1688.


Just go 313 straight.


Bring the box, remote and power adapter there.


HDMI and LAN cable can keep.


Once you reach there got form to fill up. Write down the cause and what the problem is.


THey will assess it and swop the box FOC accordingly.


Believe me, once you switch to the new cisco box, you will completely forget about the motorola box.


The CISCo box takes about 1/2 the time to load compared to Motorola.

 

[elimmel]

Cisco box also have problems too. I’m on my 3rd Cisco box and the time display is faulty. Lazy to go 313 again. All within 6months of getting Singtel TV

 

[amazingone]

then you shall call 1688 and tell them bah, theres a good chance they will want you to bring down the remote, set top box and power adapter to a designated place, so that they can do a 1-1 swap for you. if not maybe they will arrange a tech down as well..

Don't need call 1688.


Just go 313 straight.


Bring the box, remote and power adapter there.


HDMI and LAN cable can keep.


Once you reach there got form to fill up. Write down the cause and what the problem is.


THey will assess it and swop the box FOC accordingly.


Believe me, once you switch to the new cisco box, you will completely forget about the motorola box.


The CISCo box takes about 1/2 the time to load compared to Motorola.

Singtel advised me to go down to a +Serv centre and exchange my set top box, then bring home and plug it to my ONR.

Guess I will have to find a time to go down to a +Serv and get a 1-to-1 exchange.

 

[Shion]

Is it me or the wireless connection on the new Singtel router is unstable ?

 

[amazingone]

Is it me or the wireless connection on the new Singtel router is unstable ?

Which Singtel router are you using?

I'm using the Singtel AC Plus router currently, and the wireless connection on both 2.4GHz and 5GHz is pretty stable.

 

[renfred89]

What do you mean by instability?

Maybe you can discuss over at Singtel fibre thread to promote consistency of topic?

Is it me or the wireless connection on the new Singtel router is unstable ?

A Samsung Connections Member. Posted with Samsung Galaxy S9+ HardwareZone Forums app

 

[renfred89]

Argh... then probably you can go down and exchange lor, do make sure you bring your own bag if you need a carrier, they don't have any carrier supplied..

Singtel advised me to go down to a +Serv centre and exchange my set top box, then bring home and plug it to my ONR.

Guess I will have to find a time to go down to a +Serv and get a 1-to-1 exchange.

A Samsung Connections Member. Posted with Samsung Galaxy S9+ HardwareZone Forums app

 

[amazingone]

Argh... then probably you can go down and exchange lor, do make sure you bring your own bag if you need a carrier, they don't have any carrier supplied..

A Samsung Connections Member. Posted with Samsung Galaxy S9+ HardwareZone Forums app

Thanks for the advice on bringing a carrier! I thought they will provide a carrier or a small bag haha.

 

[amazingone]

I googled around and realize there's info about the models for mio TV offered by Singtel in this thread, posted by chuppachop..

Motorola - 1st generation boxes, STB does not feel hot after long hrs but bulky
VIP 1200AP
VIP 1208AP - DVR 80GB

Tatung - TWN brand, sleek n smaller boxes. For DVR model, feels slightly warm
STB 2300
STB 3002 - DVR 500GB

Cisco - Small sizes with big clock on STB front but feels oven hot after some hours
ISB-2200
ISB-2230 - DVR 500GB

Believe the currently issued boxes are of Tatung and Cisco.

https://forums.hardwarezone.com.sg/internet-bandwidth-networking-clinic-4/official-mio-tv-thread-2519082-113.html#post78871323

Wonder if Singtel still issue the Tatung models now, or purely only Cisco models for now..

 

[chuppachop]

For DVR boxes, it's still the Tatung STB 3002 model, have seen them issuing out fr Serv+ at Orchard Central. Not sure about non DVR boxes though.

 

[amazingone]

For DVR boxes, it's still the Tatung STB 3002 model, have seen them issuing out fr Serv+ at Orchard Central. Not sure about non DVR boxes though.

I will be replacing a non DVR set top box, not too sure which brand will I be getting haha..

 

[chuppachop]

Cisco is thick and extremely warm after a short while ... would suggest Tatung. Can you update here once you have your new box .... curious .... hahaha, thank you.

 

[amazingone]

Cisco is thick and extremely warm after a short while ... would suggest Tatung. Can you update here once you have your new box .... curious .... hahaha, thank you.

Wah, then I hope Singtel offer the Tatung non DVR box for me when I go replace it soon

Yeah sure, I can update here of the box I receive when I go replace it. I googled around and saw this photo posted by Adi Dassler, looks like the Tatung non DVR box for mio TV..

https://forums.hardwarezone.com.sg/94639255-post2398.html

Very similar to the generic Tatung STB-2300..

 

[chuppachop]

Yup, the black one is the Tatung one, smaller in size compared to the DVR one .... but take note, no clock display.

 

[amazingone]

Yup, the black one is the Tatung one, smaller in size compared to the DVR one .... but take note, no clock display.

I'm fine without the clock display, been living fine without the clock display on the Motorola box for years.

 

[chuppachop]

IC, Ok, await your update then

 

[Yellowfin]

How to have 2nd singtel TV box connected?

I have a singtel TV box connected directly from ont to the router designated port for singtel TV then connected directly to a patch panel data port.

If I wish to subscribe to one or two more singtel TV boxes, how to I connect them to my home network.

I have only one data port in each room, can I use a switch in the room data port so that I can have both internet access and singtel TV.

 

[renfred89]

Sorry misread your post just now.

If your first set top box already at router level, second set top box will be connected to router without any special configuration.

Are u using default router?

How to have 2nd singtel TV box connected?

I have a singtel TV box connected directly from ont to the router designated port for singtel TV then connected directly to a patch panel data port.

If I wish to subscribe to one or two more singtel TV boxes, how to I connect them to my home network.

I have only one data port in each room, can I use a switch in the room data port so that I can have both internet access and singtel TV.

A Samsung Connections Member. Posted with Samsung Galaxy S9+ HardwareZone Forums app

 

[Yellowfin]

You'll need to check with Singtel.

There are a couple of connections available but depends on how Singtel is providing you the service of additional set top box.

Since your first set is already at ont, your second set may not be at ont but over at router level.

Check with them first before we can advise you..

A Samsung Connections Member. Posted with Samsung Galaxy S9+ HardwareZone Forums app

Thank you. So I have to check with the tech department as I went down to singtel shop which they cannot provide with an answer to it.

 

[it_geek]

Thank you. So I have to check with the tech department as I went down to singtel shop which they cannot provide with an answer to it.

Any SingTel TV Box has to go through their supplied router.


If you are using a 3P router, need to configure VLAN settings yourself.