Official MIO TV Thread.......

[stubbit]

I signed up last year September for fibre bundle... So the 2 years contract applied to my internet but 1 year for my tv. Now my tv is expiring soon n the monthly charges revert back to normal. I was offered another 2 years contract for my tv but I have my preference to get both internet n tv contract period to be in sync n not overlapping. If there is no choice i want to terminate my tv unless there is 1 year contract.

 

[GHOST08]

hihi, im not sure if the right place to ask, where should I return back the mio tv setup box?

 

[renfred89]

hihi, im not sure if the right place to ask, where should I return back the mio tv setup box?

if you have called 1688 beforehand, which you should in the first place, they will tell you the collection centres.

One of which is causeway point singtel retail shop.

 

[stupidboiboi]

mio tv remote control lost... where can i buy??

 

[Singtel]

Hi stupidboiboi,

You can replace your Singtel TV equipment at the following +Serv service centres:
+Serv @ Orchard Central (Open from 1 Mar)
181 Orchard Road
#04-08A, Orchard Central
Singapore 238896

Mon-Sun, PH: 12pm - 8pm
(Except on Christmas Eve, New Year Eve and Chinese New Year Eve: 12pm - 4pm)
Closed on the first and second day of Chinese New Year

Nearest MRT Station: Somerset MRT

+Serv @ Woodlands
11 Woodlands Close, Woodlands 11
#06-23/24
Singapore 737853

Mon- Fri: 9am - 6pm
Sat, Sun, PH & Chinese New Year Eve: Closed
(Except on Christmas Eve & New Year Eve: 9am - 12pm)

Nearest MRT Station: Admiralty (about 13 minutes' walk)

+Serv @ Ubi
8 Ubi Road 2
#08-20 Zervex Building
Singapore 408538

Mon- Fri: 9am - 6pm
Sat, Sun, PH & Chinese New Year Eve: Closed
(Except on Christmas Eve & New Year Eve: 9am - 12pm)

Nearest MRT Station: Tai Seng (about 13 minutes' walk)

mio tv remote control lost... where can i buy??

 

[amazingone]

Hi stupidboiboi,

You can replace your Singtel TV equipment at the following +Serv service centres:
+Serv @ Orchard Central (Open from 1 Mar)
181 Orchard Road
#04-08A, Orchard Central
Singapore 238896

Mon-Sun, PH: 12pm - 8pm
(Except on Christmas Eve, New Year Eve and Chinese New Year Eve: 12pm - 4pm)
Closed on the first and second day of Chinese New Year

Nearest MRT Station: Somerset MRT

+Serv @ Woodlands
11 Woodlands Close, Woodlands 11
#06-23/24
Singapore 737853

Mon- Fri: 9am - 6pm
Sat, Sun, PH & Chinese New Year Eve: Closed
(Except on Christmas Eve & New Year Eve: 9am - 12pm)

Nearest MRT Station: Admiralty (about 13 minutes' walk)

+Serv @ Ubi
8 Ubi Road 2
#08-20 Zervex Building
Singapore 408538

Mon- Fri: 9am - 6pm
Sat, Sun, PH & Chinese New Year Eve: Closed
(Except on Christmas Eve & New Year Eve: 9am - 12pm)

Nearest MRT Station: Tai Seng (about 13 minutes' walk)

If I need to replace my set top box, I just have to bring the box and its power cables to +Serv and do replacement?

Posted from PCWX using SONY SUMIRE

 

[derrickgoh]

Anyone know how to add a show alert? Or singtel tv no such option?

I know for stathub as u browse the channel guide if u see shows u like that are later, u can mark with alert then 5 mins before show starts reminder pop up.

 

[Singtel]

Hi amazingone,

You're right, just bring your set-box, power cable and remote control to +Serv as listed on our webpage to get it replaced.

Also, kindly have your NRIC with you for verification purposes.

Thanks.

If I need to replace my set top box, I just have to bring the box and its power cables to +Serv and do replacement?

Posted from PCWX using SONY SUMIRE

 

[Ultravox]

Hi stupidboiboi,

You can replace your Singtel TV equipment at the following +Serv service centres:
+Serv @ Orchard Central (Open from 1 Mar)
181 Orchard Road
#04-08A, Orchard Central
Singapore 238896

Mon-Sun, PH: 12pm - 8pm
(Except on Christmas Eve, New Year Eve and Chinese New Year Eve: 12pm - 4pm)
Closed on the first and second day of Chinese New Year

Nearest MRT Station: Somerset MRT

+Serv @ Woodlands
11 Woodlands Close, Woodlands 11
#06-23/24
Singapore 737853

Mon- Fri: 9am - 6pm
Sat, Sun, PH & Chinese New Year Eve: Closed
(Except on Christmas Eve & New Year Eve: 9am - 12pm)

Nearest MRT Station: Admiralty (about 13 minutes' walk)

+Serv @ Ubi
8 Ubi Road 2
#08-20 Zervex Building
Singapore 408538

Mon- Fri: 9am - 6pm
Sat, Sun, PH & Chinese New Year Eve: Closed
(Except on Christmas Eve & New Year Eve: 9am - 12pm)

Nearest MRT Station: Tai Seng (about 13 minutes' walk)

Can I walk in and get an additional set top box for my bedroom from +Serve too?

 

[WWE_Fan]

Anyone know how to add a show alert? Or singtel tv no such option?

I know for stathub as u browse the channel guide if u see shows u like that are later, u can mark with alert then 5 mins before show starts reminder pop up.

You can do this using Singtel TV Go app.

 

[WWE_Fan]

mio tv remote control lost... where can i buy??

I bought from singtel shop Causeway point. $10
Any singtel shop will do, while stocks available.

 

[Shion]

Singtel TV unveils new Chinese entertainment channel

Singtel TV unveils new Chinese entertainment channel

https://sbr.com.sg/telecom-internet/more-news/singtel-tv-unveils-new-chinese-entertainment-channel

It will show various Taiwanese, Chinese, and Korean content.

Singtel TV launched e-Le as a Chinese language channel which will broadcast Asian entertainment and lifestyle content from around the region, an announcement revealed.

“e-Le features a fresh and exciting line-up of top quality drama, variety shows and films from across Asia, specially curated by Singtel,” Singtel CEO for consumer Singapore Yuen Kuan Moon said.

e-Le will be available free to Singtel customers, Singtel postpaid mobile, as well as broadband customers. It will also be broadcasted through Singtel TV Channel 11 and through the Singtel TV GO app.

“With e-Le, we aim to connect with a younger generation of viewers, who are accustomed to consuming content on-the-go and on-demand, as well as families who enjoy watching television together,” Yuen said.

The channel will showcase various Taiwanese, China, and Korean content.

 

[limlg73]

Dear Singtel,

My current contract is "Fibre Home Bundle (300Mbps/Home Digital Line)" and "Singtel TV 24 mths Family Starter promo", the 2 years contract ends on 26 Oct 2018.

After the end of contract, can I terminate the Singtel TV and continue to use the Fibre Home Bundle 300MB? is the FHB still S$29.9 thereafter?

Thanks a lot.

 

[joanlee]

Keen to get the Singtel TV but I only want the kids channels and Chinese entertainment. Anyone know if we can add on the $10 Chinese entertainment to a family favourites pack? From the website, it’s seems $10 Chinese entertainment add on only applies for 1 pack.

 

[Singtel]

Hi joanlee,

Thanks for considering our Family Favourites at $23.90 monthly and the separate Chinese Entertainment Add-On pack at $10.00 monthly.

You can call 1609 to subscribe to both.

Keen to get the Singtel TV but I only want the kids channels and Chinese entertainment. Anyone know if we can add on the $10 Chinese entertainment to a family favourites pack? From the website, it’s seems $10 Chinese entertainment add on only applies for 1 pack.

 

[xiaofan]

BTW, not so sure if the offer is still on-going or not, you can get Family Favourite at half price with a 12 month contract. The SingTel shop guy told me to check again after 12 month.

 

[joanlee]

BTW, not so sure if the offer is still on-going or not, you can get Family Favourite at half price with a 12 month contract. The SingTel shop guy told me to check again after 12 month.

I saw that offer last week but couldn't find it this week. Maybe I should wait and hope a good offer comes along by year end ?

 

[xiaofan]

SITEX is coming — 22-25 Nov 2018. No need to go to the show though, just go to SingTel shop at that time and ask. I got mine at SingTel shop during COMEX time.

 

[Conquitus]

I have a problem with mio tv. When switching channels, it will randomly freeze up for 30 seconds or more with the error "television signal is lost" before recovering.

Also, it seems that the wifi on my ap router loses its internet connection when mio tv box is turned on

Anyone have a solution for this

 

[gaoxingdcf]

did anyone use SingTel's HomePNA?

Am kinda interesting in using the HomePNA for my upcoming SingTel switch over from both M1 and StarHub