[Official] Playstation 5

[SouthWind]

I send my dualsense controller for repair last week and they request for invoice and the barcode on the box.

So better to take a photo of the barcode before throwing the box out.

I will fug the service center if they try and pull such stunt on me. Receipt is proof of purchase which should be good enough.

If barcode is mandatory, why don't they print it on the controller itself? How to keep track of barcodes if every warranty goes by this way?

 

[lorettatay]

I send my dualsense controller for repair last week and they request for invoice and the barcode on the box.

So better to take a photo of the barcode before throwing the box out.

They pulling stunt I think kind nonsense

Sent from Samsung SM-F916B using GAGT

 

[Fazlik]

LoL.Box can't do shi*t for warranty claims.

Big ticket items usually kept boxes for 7 days is for 1 to 1 exchange with the shop. In this case, I doubt Sony have a spare set to exchange even if your unit fail in the 1st week.

Warranty claims just register online and keep your receipt will do lah.

My ps4 box. Is the star wars edition. Maybe can keep as collector item HAHAHA!

 

[Tukatuz]

Haha.. just take a pic of the barcode and save it to your phone. I was onsite and just email the invoice and barcode pic to the email address provided.

I will fug the service center if they try and pull such stunt on me. Receipt is proof of purchase which should be good enough.

If barcode is mandatory, why don't they print it on the controller itself? How to keep track of barcodes if every warranty goes by this way?

 

[Greent]

The process of getting a refund for Cyberpunk 2077 really "ma fan"

Anyway still need to wait till next yr then get my refund ..

 

[eggy]

Guys what is the best way to transfer games/data over from PS4 to PS5? Cheers

I used the network transfer feature, using LAN connection, worked pretty well.

 

[eaphla]

Good luck guys. Collecting mine on the 24th at 11am. Hope got accessories such as dualsense charging stand avail. I ordered mine from Play E btw.

Bro, u may consider this 3rd party Dualsense charging dock.
Comes with Led light indicator to determine the charging progress.
True docking as official charging dock.

https://carousell.com/p/1057274484

Sent from Poco X3 HardwareZone Forums app

 

[Tukatuz]

$36, get the original one better bah. At least got warranty.

Also, i was told to keep the sony dualsense charging dock box for warranty also.

Bro, u may consider this 3rd party Dualsense charging dock.
Comes with Led light indicator to determine the charging progress.
True docking as official charging dock.

https://carousell.com/p/1057274484

Sent from Poco X3 HardwareZone Forums app

 

[mliolukiye]

 

[lumpee]

Play has no limits. But how to play when the console is limited! Hahah

 

[kaikai9]

called HN earlier today, they mentioned still no updates on the shipment. Asked about queue they mentioned theres no queue for the 2nd batch PO. All will arrive together, still same period dec 2020 - mar 2021. Well same stuff I guess

 

[lumpee]

called HN earlier today, they mentioned still no updates on the shipment. Asked about queue they mentioned theres no queue for the 2nd batch PO. All will arrive together, still same period dec 2020 - mar 2021. Well same stuff I guess

i give up already. they all give different versions. you go to the millenia walk wan and ask, they will say have q number, mine like 100plus.

the call centre really no use wan. just wait lor and like what the other bros say: play other stuff first ba....dont waste effort waiting and calling.

 

[kaikai9]

i give up already. they all give different versions. you go to the millenia walk wan and ask, they will say have q number, mine like 100plus.

the call centre really no use wan. just wait lor and like what the other bros say: play other stuff first ba....dont waste effort waiting and calling.

Yeahh, sounds about right hahaha. Was just checking if hn had some in stock since other retailers batch came

 

[lumpee]

i think will have one, it just depends if you lucky or sway can get anot

 

[deeyorehomme]

I really admire the persistence from the people who pre ordered from harvey norman. Almost every single page of this thread are just filled with questions about the status and they all just end with disappointment and despair. Yet the same topic comes back on a daily basis.

 

[jenchian]

For those who preordered from HN and waiting, I just want to share what I have digged out from them. Just want to highlight that what I am sharing is from talking to a few key staff and doesn't constitute the official status. I am neither a HN staff nor affiliated with them in any way, so the standard disclaimer and caveats apply. For the avoidance of doubt, contact HN yourself. Don't need to question me on why give wrong info, etc

What I have checked so far:
- my order number is 11559X and I was told that I am roughly 80+ in the queue for this Dec batch
- HN is expected to receive 150 units this Dec batch. As they have not physically received the units from Sony, hence they are hesitant in confirming anything with customers who enquired
- the HN ECommerce team will only start contacting customers after they received the units from Sony
- if you work out your queue position based on my order number/queue position and the 150 units HN is expecting to get, then you will know if you should be receiving your PS5 this time round. Good luck!

 

[Jesslynlhm]

Does anyone still haven't receive sms or call from courts? I called them yesterday and they said will contact me for collection but until now no news yet.

 

[rza29]

I really admire the persistence from the people who pre ordered from harvey norman. Almost every single page of this thread are just filled with questions about the status and they all just end with disappointment and despair. Yet the same topic comes back on a daily basis.

if i was them, i would have long ago asked for refund

 

[billiejoe]

Let's keep our fingers crossed. Hopefully we get a call to collect in the next few days.

For those who preordered from HN and waiting, I just want to share what I have digged out from them. Just want to highlight that what I am sharing is from talking to a few key staff and doesn't constitute the official status. I am neither a HN staff nor affiliated with them in any way, so the standard disclaimer and caveats apply. For the avoidance of doubt, contact HN yourself. Don't need to question me on why give wrong info, etc

What I have checked so far:
- my order number is 11559X and I was told that I am roughly 80+ in the queue for this Dec batch
- HN is expected to receive 150 units this Dec batch. As they have not physically received the units from Sony, hence they are hesitant in confirming anything with customers who enquired
- the HN ECommerce team will only start contacting customers after they received the units from Sony
- if you work out your queue position based on my order number/queue position and the 150 units HN is expecting to get, then you will know if you should be receiving your PS5 this time round. Good luck!

 

[Rydia278]

For those who preordered from HN and waiting, I just want to share what I have digged out from them. Just want to highlight that what I am sharing is from talking to a few key staff and doesn't constitute the official status. I am neither a HN staff nor affiliated with them in any way, so the standard disclaimer and caveats apply. For the avoidance of doubt, contact HN yourself. Don't need to question me on why give wrong info, etc

What I have checked so far:
- my order number is 11559X and I was told that I am roughly 80+ in the queue for this Dec batch
- HN is expected to receive 150 units this Dec batch. As they have not physically received the units from Sony, hence they are hesitant in confirming anything with customers who enquired
- the HN ECommerce team will only start contacting customers after they received the units from Sony
- if you work out your queue position based on my order number/queue position and the 150 units HN is expecting to get, then you will know if you should be receiving your PS5 this time round. Good luck!

I think they learn from the last time where they inform customer about delivery and then retract. They scared to confirm now before they receive the physical stock xD