Auto removed "promo ceased"oh ic
since u change plan to Enhanced Lite plan from sop did they remove 5G+ access addon on your new contract or we have to remove ourself?
ty
Auto removed "promo ceased"oh ic
since u change plan to Enhanced Lite plan from sop did they remove 5G+ access addon on your new contract or we have to remove ourself?
ty
Maybe that was the old T&C?I reading fine print of 19.25 plan with ai..
Because your promotional PDF specifies a 300GB base local data bundle, adding the external 50GB full-speed FUP allowance means your true high-speed ceiling is exactly 350GB. Once you hit 350GB, the external clause kicks in and throttles your connection down to 1Mbps for the rest of the billing cycle.
How the Legal Loophole Works:
The Bundle: To market this plan as "Unlimited," Singtel binds a 300GB base plan together with the "DATA X INFINITY" add-on.
The Hidden Terms: By signing this promotional offer, you legally agree to be bound by the external, master document titled DATA X Terms & Conditions.
The External 1Mbps Rule: If you look up Singtel's main master agreement for the DATA X INFINITY service, the Fair Usage Policy clause explicitly states:
"When the monthly usage exceeds 50GB (over & above plan allocated data bundle), data speeds will be set at 1Mbps."
IMHO.Maybe that was the old T&C?
The general T&C did not say capped at 50gb.
12.2 DATA X INFINITY. DATA X INFINITY provides unlimited local data to subscribers at a monthly subscription fee of S$40.65.
(c) Data Usage
(i) In addition to our Fair Usage Policy, to ensure that the activities of customers do not impact other customers’ ability access our Postpaid Mobile Services, if excessive or abusive data usage is detected under your existing Mobile Plan, your data speed may be set to 1 Mbps until 00:00 on the first day of your next billing cycle.(ii) To provide the best possible experience for our customers, we reserve the right to implement a daily fair usage policy that allows us to prioritise different customers’ data usage, which will be lifted at 00:00 hours the following day.(iii) For the avoidance of doubt, you will not be charged for any excess data usage apart from the Data X monthly subscription fee, except that Data X Infinity does not offset data charges incurred prior to the date your subscription is activated.
Please look at the postpaid mobile T&Chttps://www.singtel.com/business/pr...a-add-ons/terms-and-condition-data-x-infinity
Clause 3. DATA X INFINITY is solely for personal and non-commercial use only. To ensure that the activities of some users do not impact the ability of other Customers to have access to reliable services, fair usage policy of 50GB above the plan allocated data bundle is applicable on DATA X INFINITY. When the monthly usage exceeds 50GB (over & above plan allocated data bundle), data speeds will be set at 1Mbps. Normal speed will resume 00:00 hours on your next billing cycle.
19.25 plan
Enhanced Lite Plan Unlimited local data at $19.25 (first 24 months): Customers must subscribe to a SIM Only Plan that is
bundled with 300GB local data and DATA X INFINITY add-on, subject to DATA X’s terms and condition and our Fair Usage
Policy.
I have ported out of SingTel
1. That $15.28/mo planHow many lines did you have with Singtel before?
Interested to know which plans you have changed to? Thanks.
MyRepublic 5Gport out to where ....![]()
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Those on Enhanced Lite plan, Singtel app got show your plan name as (Obsolete) Enhanced?
Those on other plans can check too
Edit: Seems like "(Obsolete)" is gone. Back to normal
I also changed to this plan, just remember to unsub all the gian png freebies or get a rude shock.Managed to change to this plan from $15.28 plan
try using other browsers, happened to me before tooIs Singtel CIS Shop down? When it goes in it shows a blank page.
Really all cannot lol will show blank pagetry using other browsers, happened to me before too
I also signed up for 19.25. From the Singtel app, I can see they removed the data limit and also added 5G+ enhanced.https://www.singtel.com/business/pr...a-add-ons/terms-and-condition-data-x-infinity
Clause 3. DATA X INFINITY is solely for personal and non-commercial use only. To ensure that the activities of some users do not impact the ability of other Customers to have access to reliable services, fair usage policy of 50GB above the plan allocated data bundle is applicable on DATA X INFINITY. When the monthly usage exceeds 50GB (over & above plan allocated data bundle), data speeds will be set at 1Mbps. Normal speed will resume 00:00 hours on your next billing cycle.
19.25 plan
Enhanced Lite Plan Unlimited local data at $19.25 (first 24 months): Customers must subscribe to a SIM Only Plan that is
bundled with 300GB local data and DATA X INFINITY add-on, subject to DATA X’s terms and condition and our Fair Usage
Policy.