[Official Thread] Ringgit Exchange Rate - Part 2

Kain999

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Finally wallet updated in instarem after 5 hours and raising ticket and speaking to chat. But can only top up tng 1k at a time? Got 3.25 instarem few minutes ago.
 

potato13

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Thanks for the info.


Oh. So on average is 2 to 3 hours? They should let people know instead of thinking something went wrong with the top ups.... And wasting time trying to fix it.

My morning wasted for this.
The 1st few times top up when i started using also kana.. spend so much time on the online chat..
The online chat will always say "generally" top-up are instant. however due to internall review there could be a delay..

LOL...
 

potato13

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Finally wallet updated in instarem after 5 hours and raising ticket and speaking to chat. But can only top up tng 1k at a time? Got 3.25 instarem few minutes ago.
Check your TnG app. see your limit.
I think for Instarem limit is quite high.. as long you select wallet instead of card and you have enough in your wallet.


Edited : Found it. here you go.
Screenshot-20241003-141921-Instarem.jpg
 
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monoblue

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The rates seem to be creeping up slightly,

iChange digital Currency 3.254

CIMB live transfer rate 3.26 (good option for topup tng and withdrawal)
 

Kain999

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Check your TnG app. see your limit.
I think for Instarem limit is quite high.. as long you select wallet instead of card and you have enough in your wallet.


Edited : Found it. here you go.
Screenshot-20241003-141921-Instarem.jpg
It's very weird. My TNG says max amount is 20k but I cannot use amaze to top up more than 10k balance.
Even top up of just 5rm will fail.

But then I proceed to test with you trip, can top up TNG beyond 10000.

So I dunno what is wrong also.
 

Puteri Slots

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It's very weird. My TNG says max amount is 20k but I cannot use amaze to top up more than 10k balance.
Even top up of just 5rm will fail.

But then I proceed to test with you trip, can top up TNG beyond 10000.

So I dunno what is wrong also.
Tng also cannot withdraw cash. Top up so much got use?
 

monoblue

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Tng also cannot withdraw cash. Top up so much got use?
Actually can withdraw, if you apply the tng visa card with a Malaysia address. But there is a withdrawal fee 1.40RM perwithdrawal. Also you tng wallet limit will become 20k.
 

potato13

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It's very weird. My TNG says max amount is 20k but I cannot use amaze to top up more than 10k balance.
Even top up of just 5rm will fail.

But then I proceed to test with you trip, can top up TNG beyond 10000.

So I dunno what is wrong also.
Yours is indeed weird..

Hmm, you input your amaze card detail into TnG app as Debit card or CC card?
Mine so far no issue.. I didnt try 10k la.. cause my Tng wallet limit only 5k RM..


So far my Amaze card no issue. Even if i use the card amaze debit card also no issue in malaysia..

Did you try to chat with amaze? see if any setting ?
 
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Kain999

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Yours is indeed weird..

Hmm, you input your amaze card detail into TnG app as Debit card or CC card?
Mine so far no issue.. I didnt try 10k la.. cause my Tng wallet limit only 5k RM..


So far my Amaze card no issue. Even if i use the card amaze debit card also no issue in malaysia..

Did you try to chat with amaze? see if any setting ?
It's added as debit card...

The only thing I can think of is my instarem is new account. That time l top up test on day 1 and 2 even before receiving the physical card.

Update: today tried top-up with instarem to tng is ok liao.

Then top up from paynow to amaze is still not instant. Will wait 4 to 5 hours this time to check, no update wallet then need chat support again.

Edit update: just when I am at help page about to open chat request, the update came in. So took 4 h 53 mins to update balance for 3rd top up..

The way they do things not very reassuring.
 
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