Official Xperia Z Thread

[ishoppersmarketing]

Ota or pc?

got any other? pls share, tq

 

[Oinkize]

got any other? pls share, tq

I am asking if it is available for ota or pc? Why asking for other alternatives?

Fyi if you really want to know, the service centre is your next best choice.

Edit: why pc only? So inconvenient. Why can't they be as advanced like google nexus devices where everything is ota?

 

[Alvington]

U mean got firmware update again, locally?

Don't see anything on my side yet on pc comp.

 

[bibu00]

A nice singaporean sony employee just called me and asked me about my situation. He said my facebook post lead to my case being escalated.
I told him i took my phone out for a jog and notice fogging of camera. So i left it under the sun to try to dry the phone.
He apologise and explained that i have to wait till sunday for new XZ stock to come and ask me to collect on sunday.
He even explain what i should do in situation if i observe vapour or fog in the camera. Not to use any heat and just blow it with dry air.
Im quite satisfied with his explanation now.

Its quite sad sony employees have to clear up their vendor's mess.

 

[guokeong]

so did he say after this replacement will your warranty be void?

anyway i remember after replacing my z, i had to sign a form stating there will no longer be any 1-1 replacement, only servicing?

 

[bibu00]

Nope, he say he replacing the phone out of "goodwill" and warranty will be as continued.
and no i signed no such form.

 

[Ralphel]

Thanks for the cam app share. Btw new firmware for xperia z is live.

wat ish teh build number?

 

[DoraemonBoi]

A nice singaporean sony employee just called me and asked me about my situation. He said my facebook post lead to my case being escalated.
I told him i took my phone out for a jog and notice fogging of camera. So i left it under the sun to try to dry the phone.
He apologise and explained that i have to wait till sunday for new XZ stock to come and ask me to collect on sunday.
He even explain what i should do in situation if i observe vapour or fog in the camera. Not to use any heat and just blow it with dry air.
Im quite satisfied with his explanation now.

Its quite sad sony employees have to clear up their vendor's mess.

woah. So good arh. Tomorrow I go write on their Facebook also. LOL

 

[Oinkize]

A nice singaporean sony employee just called me and asked me about my situation. He said my facebook post lead to my case being escalated.
I told him i took my phone out for a jog and notice fogging of camera. So i left it under the sun to try to dry the phone.
He apologise and explained that i have to wait till sunday for new XZ stock to come and ask me to collect on sunday.
He even explain what i should do in situation if i observe vapour or fog in the camera. Not to use any heat and just blow it with dry air.
Im quite satisfied with his explanation now.

Its quite sad sony employees have to clear up their vendor's mess.

Congrats...

 

[qwertyas38]

Nope, he say he replacing the phone out of "goodwill" and warranty will be as continued.
and no i signed no such form.

Nope, it's faulty set. "goodwill" not an excuse. They got to extend warranty for wasting our time, at least. Anyway, good news that u get ur set back.Pray hard it can last till recontract.

after much haggling they might replace a new set to you. but it will never be a full box new set.

Not never, search Buy/sell..... a few had sold their BNIB replaced set.

LOL... I had to make my own money to pay for those. Given, one of those was half a month's salary.

half a month's salary? You must be a talent, work half mth can buy liao Tink not cheap tat time,only working adults can afford.

 

[darknez]

so did he say after this replacement will your warranty be void?

anyway i remember after replacing my z, i had to sign a form stating there will no longer be any 1-1 replacement, only servicing?

Samsung also do the same thing.

 

[darknez]

half a month's salary? You must be a talent, work half mth can buy liao Tink not cheap tat time,only working adults can afford.

It was expensive, but not that expensive.

 

[havetobuy]

woah. So good arh. Tomorrow I go write on their Facebook also. LOL

Hope you get same treatment, if not, u can post about it too

 

[DoraemonBoi]

Today, still not ready. 6 Aug send in, don't know how many donkey days had pass.

 

[DoraemonBoi]

They bullsh1t again, I called 2 - 3 days back and they say wait 2-3 more days. Now they say the latest update is mid of repairing. Wth la... I from before National Day till now still haven't get back my phone.

 

[Sempron2800]

Today, still not ready. 6 Aug send in, don't know how many donkey days had pass.

Same here..I sent in mine on the 4th Aug...today is the 13th working day.

May I know which number you called?....the Bishan branch or the main Sony Xperia Service Centre number?

 

[j.o.i.d]

very sad, this thread has now become the "why I stil haven't get my phone back from service centre?" no longer do I see the fun side of this phone. you guys shld be worry abt whether they are going to settle your phone problem and not complain about not getting phone back on time. I also get my new set (1to1 exchange) after 3 wks and now happily using it. its no point getting phone bk in few days but phone still got problem....

 

[DoraemonBoi]

They say before 6 give me a call to check if my phone is ready. Now what time already. Seriously, their service center really cmi.

 

[DoraemonBoi]

Same here..I sent in mine on the 4th Aug...today is the 13th working day.

May I know which number you called?....the Bishan branch or the main Sony Xperia Service Centre number?

Their service centre no. Given on their fb

 

[darknez]

I think something needs to be done to all these after-services.