Official Xperia Z Thread

DoraemonBoi

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Z3ZGyjh.jpg


just checked in my phone to hospital cause of the glue problem... damn

i am 100% sure those flaps are all closed before i get it close to water...
same as others, i always "wash" my phone :s13:

so once the water enter, it can exit to some flaps thru those rubber thingy from internal of the phone

Welcome to the club. :s13: Eh siao liao, my complain notes only write black spot on camera, never write rubber sealing the phone broke/tear. I guess, they won't even look into the flap liao
 
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seowbin

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Welcome to the club. :s13: Eh siao liao, my complain notes only write black spot on camera, never write rubber sealing the phone broke/tear. I guess, they won't even look into the flap liao
have you got your phone back yet?

lucky i requested for a loan phone else life will be bad... (not xperia z , some other model :sad: )
 

DoraemonBoi

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have you got your phone back yet?

lucky i requested for a loan phone else life will be bad... (not xperia z , some other model :sad: )

I also get the loan phone. But the loan phone you on after awhile got one button keep auto press. In the end use a trusty nokia. Phone not back yet.
 

darknez

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You should organise a mass customer bang table session with yourself being the chairman. 1 time bang for all...

:s13::s13: Later we will all get banned by center managements of all CSC buildings.... Also, illegal gathering!! :D
 

darknez

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Z3ZGyjh.jpg


just checked in my phone to hospital cause of the glue problem... damn

i am 100% sure those flaps are all closed before i get it close to water...
same as others, i always "wash" my phone :s13:

so once the water enter, it can exit to some flaps thru those rubber thingy from internal of the phone

In truth all those written disclaimers are useless at the point you sent the device in for repair. you can always claim that if you don't sign, you can't get any repair done under the warranty. Therefore you sign it under duress/threat, which voids that little piece of paper.
 

seowbin

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my take is very simple, i paid for the feature which is "waterproof", now it is not waterproof... i will try my best to bang table till they extend the warranty to cover the same problem again till they found the resolution

make sure they come and pick up the phone from me and send back the phone to me once it is ready if i encounter the same issue.. which i feel it is totally reasonable

samsung is able to do that (by sending the phone back to me) when my s3 kanna sudden death, i doubt sony is inferior as they are a japanese company

**side note, this means all the phone i owned all got their own set of problem ... no perfect phone nowadays :sad: **
 
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darknez

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my take is very simple, i paid for the feature which is "waterproof", now it is not waterproof... i will try my best to bang table till they extend the warranty to cover the same problem again till they found the resolution

make sure they come and pick up the phone from me and send back the phone to me once it is ready if i encounter the same issue.. which i feel it is totally reasonable

samsung is able to do that (by sending the phone back to me) when my s3 kanna sudden death, i doubt sony is inferior as they are a japanese company

**side note, this means all the phone i owned all got their own set of problem ... no perfect phone nowadays :sad: **

Care to join me in banging csc tables for other users?! :D:s13::s13:
 

kenchi

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the replacement phone is last year technology

Sony Xperia P

oh bad

what sony repair service locally need is to buck up
example apple for iphone is one of the best 1 to 1
and 2nd is samsung their repair service is still better than sony and htc
 

seowbin

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oh bad

what sony repair service locally need is to buck up
example apple for iphone is one of the best 1 to 1
and 2nd is samsung their repair service is still better than sony and htc
i am reasonable person also

if they really serious in doing a failure analysis, find out why it fails then it is fine.. wait a few days worth it

if end of the day, they come back and tell me what plastic flip spoil la, try to flip prata with me, put the issue on me

i will make sure they produce the photo they have taken during the process.. if can't produce means all bulls***, i can say they spoil it during the testing process also and i will escalate to higher management
 

seowbin

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somemore when i check-in the phone for repair, the CSO never point out any flip problem which is +ve against my words

he have open all the flips to check
 

kenchi

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somemore when i check-in the phone for repair, the CSO never point out any flip problem which is +ve against my words

he have open all the flips to check

maybe the CSO didnt do the SOP checks
and just take in your phone and dump to the tech to have further checks
 

DoraemonBoi

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somemore when i check-in the phone for repair, the CSO never point out any flip problem which is +ve against my words

he have open all the flips to check

My is the cso check on the spot and said that the rubber broke. Replacement of rubber not included in warranty.
 
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