Official ZenFone 5 Thread

[tomsss]

Its ok...but loss root

Can't root again with zenroot v1.2 or something?

 

[kyleongwl]

Can't root again with zenroot v1.2 or something?

Tried but failed.
will check the version...(zf5 not in my daily to bring phone list)

 

[ongkahming]

anyway we can highlight to ASUS Singapore abt the battery isusses. ... so sian ...

 

[tcindy81]

Both sim slots are 3G

Thanks ! Sounds great.

 

[rashido]

Random reboot

Hi, seeking desperate help here:

My pre-order asus zenfone 5 has intermittent reboots and I can't seem to isolate the cause. Frequency can be 1-2 days or sometimes twice a day.

This is what I have tried so far:

Updated to latest firmware - suspect firmware/bug issue
Reset to factory default via settings
Reset to factory default via recovery mode
Removed micro-sd card - suspect corrupt card
Installed only whatsapp after factory reset - suspect rogue app
Replaced new SIM card - suspect faulty SIM card
Replaced new Google account - suspect google account data corrupt (yes, I was desperately trying to find a cause)

Now comes the best part, I ultimately gave up and passed the phone to a younger relative and purchased a brand new zenfone 5 from Asus website.

The random reboot issue followed me to this new phone. Now, I'm out of ideas. Anybody?

I really love this phone and think the ZenUI interface and PixelMaster camera is great but with the constant reboots, it's painful to see the ASUS logo at the middle of a call.

Any insight would be much appreciated.

 

[zook09]

sounds quite strange - u are not generating static electricity or something, are u ? ;-)
btw - the phone that u passed to a relative - is that working fine now ?

 

[SCNGSC]

Look like your data have virus?

 

[ongkahming]

please bring it to the service centre and get it repair since under warranty ....

 

[androidlover]

Hi, seeking desperate help here:

My pre-order asus zenfone 5 has intermittent reboots and I can't seem to isolate the cause. Frequency can be 1-2 days or sometimes twice a day.

This is what I have tried so far:

Updated to latest firmware - suspect firmware/bug issue
Reset to factory default via settings
Reset to factory default via recovery mode
Removed micro-sd card - suspect corrupt card
Installed only whatsapp after factory reset - suspect rogue app
Replaced new SIM card - suspect faulty SIM card
Replaced new Google account - suspect google account data corrupt (yes, I was desperately trying to find a cause)

Now comes the best part, I ultimately gave up and passed the phone to a younger relative and purchased a brand new zenfone 5 from Asus website.

The random reboot issue followed me to this new phone. Now, I'm out of ideas. Anybody?

I really love this phone and think the ZenUI interface and PixelMaster camera is great but with the constant reboots, it's painful to see the ASUS logo at the middle of a call.

Any insight would be much appreciated.

You are not alone.
My ZF5 also always restarts by itself (2-3 per day) when first bought, after some updates (Asus released tons of updates, never see such a frequent updates for a brand), it became stable. But after recent updates, the problem came back again.

Nowadays, phone will restarts 1-2 times per day. Experts said that users should restart smartphone once a week, so I take it as if save my effort, let the phone do the job itself. Don't think so much le.

 

[ongkahming]

I think they rush out to the buyers so no much QAQC ....

 

[thewiseone]

4.4 KitKat coming soon and Android L on the road map!


Asus Zenfone now supports OTG and will receive KitKat and Android L

 

[ongkahming]

good news ...

 

[galliano]

4.4 KitKat coming soon and Android L on the road map!


Asus Zenfone now supports OTG and will receive KitKat and Android L

Good strong support from ASUS>

 

[popink23]

thinking of buying this zenfone 5 but heard ppl complain about battery life and also that asus repair service is bad. Anyone can share their experience so far?

 

[tiertime]

Was testing the battery life 2 days ago before i sleep, it was at ard 50-55% and 8 hours later in the morning, it became 4%. i did not on wifi and did not put any sim card in it.

if i remmeber correctly, i probably had a car racing game turned onrunning in the background.

But throughout the night, the ph was in sleep mode. Is this normal?

 

[Advancer]

Was testing the battery life 2 days ago before i sleep, it was at ard 50-55% and 8 hours later in the morning, it became 4%. i did not on wifi and did not put any sim card in it.

if i remmeber correctly, i probably had a car racing game turned onrunning in the background.

But throughout the night, the ph was in sleep mode. Is this normal?

Sleep mode doesn't mean airplane mode.
Try closing all apps, doing a ram boost and set to airplane mode before sleeping.
That should retain your battery life overnight.

 

[ongkahming]

a hp shall at least have a decent battery life with at leaset a normal mode of operation ...

 

[tiertime]

Sleep mode doesn't mean airplane mode.
Try closing all apps, doing a ram boost and set to airplane mode before sleeping.
That should retain your battery life overnight.

But do you think there somehting wrong with my ph?
coz, i am just thinking, why this kind of thing never happened to my samsung b4... even in sleep mode with many apps open.

Anyone who opened 1 or 2 apps on this zen5 and left it overnight in sleep mode got their battery drained 50% also?

 

[weeza77]

Check if system app "media" is running... This is caused by corrupt media.. Eg .jpg file...

 

[ongkahming]

in short ... the hp is good just the battery .... sucks...