Official ZenFone 5 Thread

tomsss

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This is what I got from sending feedback at the Asus main website:
Dear Customer,

Thank you for your feedback.

As checked with local relevant department, due to the unforeseen circumstances that caused the delay, the collection period had to be changed for fulfillment. We understand your frustration, and they are doing the best we can to provide you the device the soonest possible.

Apologize for the inconveniences that this has caused. We put our customers’ opinion in the highest regard and we hope that we can serve you better in the future and restore your confidence in our company.

Thank you again, for your honest feedback.

Best Regards,
Global Techsupport Team

Sent 2 different comments from 2 different emails, as usual they give everyone standard reply lol.
 

MISSISTATE

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My appointment was today to collect from Plaza Singapura 12pm slot. Went down-wasted 1-day leave, paid ERP and parking. The employees were shocked that they were not aware of any arrangement by ASUS or the management for the event.

BTW- I did not even receive a SMS or email stating the change of date for collection.

I then went down to Challenger at Funan to find out what happened and was told there was a postponement for collection as ASUS ran out of stock. Further I was told that many others like me went there to collect their pre-order phones without knowledge of the change of dates.

This is bad publicity for ASUS since they already knew the expected number of pre-order demand yet cannot meet expectations. So what if they give a screen protector?
 

lookers

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Get it from ASUS facebook:

Thank you for your feedback.

There have been no changes made for the June 21-22nd collection dates.

Due to the unforeseen circumstances that caused the delay, we regret that we had to adjust the collection period for fulfillment from June 18-20.

Thank you!
--------------------------------------------------------------------
Thank you for your message.

We have considered the different options and have chosen the best option for our customers. We sincerely apologize for the delay and we hope to serve you better in the future.


Thank you!

So my question is WHY don't they change the collection periods for fulfillment of those from 21-22nd instead? Doesn't that make logical sense?

Why are those that are supposed to collect from 18-20 affected instead? The management handling this ought to be questioned!

It's either everyone is affected and delayed or at least those from 21-22 are affected... Coming from the 18-20 batch, ppl like me confirm buey song man
 

galliano

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Looking for red back battery cover also to replace the current black. Anybody can help?

Can find lots of casings on Qoo10. But no batt cover.
 
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Rickosw

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Overseas SIM card

Been using a Vodafone (Spain) data sim card, for the past three days with Asus ZF5.

No issues found.

Really a beeze, just put in and key 4 Digit Sim card code and you ready to go.

No need to manual key any settings, etc. Just Plug & Play.

Also, you can ZF5 as hotspot/ tethering device. ... link up to my WP & Nexus7. :D
 

kyleongwl

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Been using a Vodafone (Spain) data sim card, for the past three days with Asus ZF5.

No issues found.

Really a beeze, just put in and key 4 Digit Sim card code and you ready to go.

No need to manual key any settings, etc. Just Plug & Play.

Also, you can ZF5 as hotspot/ tethering device. ... link up to my WP & Nexus7. :D
Isnt that data roaming?
pricey
 

Rickosw

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Isnt that data roaming?
pricey

No bro...I didn't use Singtel data roam... that would be very $$$.

I just buy a prepaid data sim card from the local Telecom shop for Euro $10, give you 600MB of data at 4G speed. Some call time & SMS.

If you finish the data, you can top up.
 

thewiseone

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Just sharing some accessories that i have just received via mail ...


1. A 2m long dedicated micro USB charging cable. It cannot be used for data syncing, only for charging. The special thing about this cable is that it allows the phone to be charged in the shortest time by telling it that its connected to a dumb charger (data pins are shorted). The difference in charging speed is significant. I have downloaded an app called Current Widget to monitor the charging current. Here's my findings (all based on a 2.1A USB charger):

a) With a normal std micro USB cable, i get about 480mA.

b) With a cable similar to the Remax fast micro USB charging cable (claims of 30% quicker), i get about 650mA.

c) With this dedicated charging cable below, i get 990mA!





2. A flip case from China with an integrated TPU casing underneath. Also comes with 2 free screen protectors




 

thewiseone

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If u really cant get use to having non-lit capacitive buttons, u can paste some luminous markings to help u ID the buttons in the dark. It works!


 

sushibiscuit

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Instead of going through all the trouble i have bought a Mi3 for myself...

For $299, you get a current flagship just no 4G. Gotta say thanks to Asus for helping me make my choice.

I have 2 sets of Zenfone 5 on preorder though anyone interested can PM me.
 

Advancer

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I ordered a red battery cover and a original bumper case from taobao earlier. Cost about $38 with shipping.
 

galliano

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Instead of going through all the trouble i have bought a Mi3 for myself...

For $299, you get a current flagship just no 4G. Gotta say thanks to Asus for helping me make my choice.

I have 2 sets of Zenfone 5 on preorder though anyone interested can PM me.

Eh .. dun blame you for giving up so easily.

Enjoy your flagship Mi3
 
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