I helped a relative apply cash plus account a few days ago. 100% Online application. He is Singapore citizen. SMS confirmation sent the same day that account is ready for trading.I applied for a POEMS account on 10 Jan using Singpass. After 12 days still not approved. Somewhere in the middle they asked me to fill a ADDITIONAL CUSTOMER INFORMATION (ECDD) form, which I did, now my application still pending.
Bewildered by the speed. In comparison, Endowus took me 2 mins to apply, approved instantly and ready to trade.
I presume you are Singapore citizen (though Singpass can be used by foreigners on EP as well) Did you apply for cash management account or cash plus?