For those who harbour to purchase the Prism TV, I would suggest that you hold it 1st.
The unit that I got had continuous issues with Netflix & eventually after some persistence, my concerns end up with Tech Support Level 2. But to be honest Level 1 & Level 2 may just be the same chap & see how best they can do damage control. Left review feedback on Prism main page, guess what since I give them 3 stars, they obliterated my comments. I guess they only want to see & hear the good things...typical fascists mindset.
As till now, the issue is still persistent. & the Level 2 Tech Support specifically mentioned the issue is persistent across all models & they are aware of this issue since the launch E43, but instead of resolving the issue before releasing the newer models, they still proceed doing so most likely based on greed & ignorance.
https://imgur.com/YLa8KBc
https://imgur.com/ykNCcR9