PSU burnt. Need help

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Psycovirus

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after reading all these.. i dunno which PSU to get anymore...
Good ones are Seasonic Focus Plus Gold/Plat series, Super flower Silver or gold, FSP Hydro G series and EVGA G2, G3...

For budget types, Thermal Take Smart SEs and EVGA GD series.

Cooler Master PSUs, I'm not sure. Should be good for budget builds...

Sent from OnePlus ONEPLUS A3000 using GAGT
 

joshuaho

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As in, bought way more than 4, no access to the number for now but it’s over 20 units, out of 4 had issues. Might be same batch or something, cause time frame at which those were bought pretty close.

Maybe Low RMA percentage cause didn’t manage to RMA ._.

4 pieces with various Customers, don’t think they kept it, cause couldn’t RMA and already changed the PSU so should be disposed of already, heng this m12 PSU still under budget category otherwise quite xiong

You mean all 4pcs has coil whine issue?
If it's the case, then it is really strange as this model has been sold for many years and did not have known coil whine.

If there is a prominent issue, like the X series, we will definitely raise them to Seasonic and get it resolved.

My statistics show this series has the lowest rma percentage.

If you still have this 4pcs, PM me, I will take another look at them and see what we can do about it.


 

wwenze

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You know coil whine can be caused by your system too?

And I'm not denying the factor of the PSU. But coil whine is an issue that takes multiple hands to clap. If the parts don't play well with each other the coils whine, simple. Not just PSU, but mobo and graphics card too.

If it happens to all units tested, then it is design issue. But not really since it is hard to test and account for it. Call it compatibility issues. Like RAM.

I once sold an almost new Abit AV20 for half price just because it was screaming with the mATX PSU, but the whine doesn't happen in any other scenario. And I'm sure you have seen lots of cases with graphics cards.
 

wwenze

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after reading all these.. i dunno which PSU to get anymore...

First world problems. My S12 celebrated 10 year anniversary. My Antec Green Earth Neo or whatever forgot what age but also at least 5 years.

Why are people buying and buying and spending so much on PSU when old ones work just fine.
 

Bluegrass_Corbell

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As in, bought way more than 4, no access to the number for now but it’s over 20 units, out of 4 had issues. Might be same batch or something, cause time frame at which those were bought pretty close.

Maybe Low RMA percentage cause didn’t manage to RMA ._.

4 pieces with various Customers, don’t think they kept it, cause couldn’t RMA and already changed the PSU so should be disposed of already, heng this m12 PSU still under budget category otherwise quite xiong

We handle every model the same way, so the rma results is consistent throughout the models.

It's a pity the PSU is no longer around, if not we could have done more testing on them.

Anyway, the coil whine issue is really tricky as many times it is intermittent and not obvious.

We wouldn't constitute it to be high failure just because of coil whine in a few units.
However we can still exchange them if its obvious and really bothers the user.

Pls ping me if you faced the same situation again ;)
 

wwenze

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All manufacturers can have a line with design issues. I remember RMA-ing the first Superflower that came to Singapore until it went out of stock. Thing will stop working within one day when powering a Pentium 4 but is alright with a Pentium 2. Now that I am more technically knowledgeable, it should have been due to crossload issues.

But that doesn't stop Superflower from becoming one of the most trusted brand afterwards.
 

joshuaho

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Won’t say coil whine is failure, as Long as PSU is still usable but from Customer POV, if something is screaming in their system, they won’t like it :s22:

Yup agree it could be intermittent and dependent on the workload/ parts, but the Uncle over there at the service center also heard it but said it’s acceptable so :s22:

Sure thing! Hopefully don’t face this issue again! So far prime and focus no complaints :D

We handle every model the same way, so the rma results is consistent throughout the models.

It's a pity the PSU is no longer around, if not we could have done more testing on them.

Anyway, the coil whine issue is really tricky as many times it is intermittent and not obvious.

We wouldn't constitute it to be high failure just because of coil whine in a few units.
However we can still exchange them if its obvious and really bothers the user.

Pls ping me if you faced the same situation again ;)
 

jtjt00

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SuperFlower yet to RMA one, own 2, still using 1. More than 6 years old now.
 

wwenze

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FSP is always in my top list as they are the best. Rest may be just a rebrand type.

Including their cheapest Asia-only models...? ;)

See, the reason companies put resources into marketing, is because it works.
 
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My experience with seasonic PSUs have been 9/10 so far. Only had one 750w-X go kaput after 2 years. Currently using the one I got from RMA. Coming to 4 years already bo taiji.
 

Geylang Prawn Seller

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Hi all experts. Previously I got the advise of everyone here to build a desktop and it has served me well until now. However, I think the desktop would like to get some rest and burnt off one of the component.

One of the cable going to my secondary storage HDD melted and it’s some part of the hdd had turn blacked. As such, I would like to seek the opinion of the expert again once again on the following:

  1. Which PSU should I go for again? 500W or lower?
  2. Would I be able to recover my data from my secondary HDD?

I think My desktop build was as follows:

CPU: Intel Core i5-4460
MOBO: ASrock B85-HDS
RAM: Crucial DDR 3 8GB kit
GFX: Powercolor R7 240 1GB OC
ODD: Any cheap OEM
HDD: WD 1TB Blue/ Secondary burnt: WD 1TB Green
PSU: Seasonic S12II 520W
OS: Win 7 64Bit HP

Thank you in advance.


i don't doubt that most people have had no problems but i have a 4 year old seasonic s12 II 620W psu and also had melted SATA power connector.

some of the plastic went onto my hdd but it still works after i scraped the plastic off

i looked at the power connector pins and they look oxidised. probably the internal resistance or arcing caused overheating of the plastic parts
 

trenzterra

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this is totally untrue, S12ii and M12ii series has the lowest RMA rates based on percentage

we sold this series for a very long time and in very huge quantities from it started, thus you may see it surface here and there on the forum from time to time
Just wondering, how about G series?

I had 3 units where the 3.3v rail became unstable after 1 to 2 years, affecting bootup sometimes and resuming from hibernation. Never bothered to RMA because you guys are not open on weekends and on weeknights...

P.s. nothing against Corbell here, just asking in general. My experience with Seasonic has made me avoid it for now. But just wondering if it's just G series that is problematic.
 

Nickzz

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Just wondering, how about G series?

I had 3 units where the 3.3v rail became unstable after 1 to 2 years, affecting bootup sometimes and resuming from hibernation. Never bothered to RMA because you guys are not open on weekends and on weeknights...

P.s. nothing against Corbell here, just asking in general. My experience with Seasonic has made me avoid it for now. But just wondering if it's just G series that is problematic.

Had the same problem too. Happened on x1050w gold and plat series. After 1-2 years will refuse to turn on from cold boot. But once it boot it is fine. Glad to know it isnt just me. Its probably a bad batch or i sway so ill reserve judgement for now. But happened to 4 units( and top tier concurrently) is a little concerning. The rma service is outstanding though. Corbell has been top notch.
 

ragnarok95

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SuperFlower yet to RMA one, own 2, still using 1. More than 6 years old now.

That's the problem. Because the brand that you use never fail you, you will believe in that brand. But if some others that used the same brand as you but it fail, you will have tons of excuse to said it is not the brand fault. And such, because you fully believe in that brand since it never fail you, all other brands are of a lower grade than yours.

Just saying anyway.
 

LLCSG12

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Absolutely agree with this Bro !

That's the problem. Because the brand that you use never fail you, you will believe in that brand. But if some others that used the same brand as you but it fail, you will have tons of excuse to said it is not the brand fault. And such, because you fully believe in that brand since it never fail you, all other brands are of a lower grade than yours.

Just saying anyway.
 

jtjt00

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That's the problem. Because the brand that you use never fail you, you will believe in that brand. But if some others that used the same brand as you but it fail, you will have tons of excuse to said it is not the brand fault. And such, because you fully believe in that brand since it never fail you, all other brands are of a lower grade than yours.

Just saying anyway.

That is your thinking. I am not saying all ranges of Superflower is good. Only Gold & above is what I want. Disappointed that platinum range is no longer available.

Use Coolermaster and Corsair too. Too bad Corsair exploded within 2 years. And that is the time I switched over to Superflower.
 

polowalrus

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That's the problem. Because the brand that you use never fail you, you will believe in that brand. But if some others that used the same brand as you but it fail, you will have tons of excuse to said it is not the brand fault. And such, because you fully believe in that brand since it never fail you, all other brands are of a lower grade than yours.

Just saying anyway.


same here.. so far never experience seasonic/superflower/EVGA PSU faulty, but could just be me :s22:
 
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