Re-contract Singnet 10 Mbps?

[CeSaRiO]

It seems like Singnet don't allow me to auto-recontract via online. Need to call in, but anyone knows why?

 

[touchme]

either u r on mio bundled or o/s bills..

 

[reimina]

It seems like Singnet don't allow me to auto-recontract via online. Need to call in, but anyone knows why?

Just call them loh, it's very fast one. You can ask them why.

 

[tingyuan]

thanks guys! get to the retention dept direct and got the deal @ $23 for 12 mths with $5 dollars analog line waiver per mth for same period. currently on 8mbps plan which ends next mth.

how to get the deal @ $23. For re-contract customer only?

 

[ting]

how to get the deal @ $23. For re-contract customer only?

as per title....not for new subs. got a call from sales dept to confirm earlier and for delivery of modem next wed. pretty efficient

 

[ajax_84]

Then tell me, what is your plan rated downlink speed. Then see your line sync. Got the answer now?

Stated download by Singnet: 10mbps (according to tests, speed is reached)
Stated upload by Singnet: 1mbps (according to tests, speed is not reached)

However, I was previously on the 8mbps download plan, with 512kbps upload speed. I hit both the download and upload speed when doing the test.

But now that I am on 10mbps, the upload speed is not reached.

That's the question. Does anyone have the answer to this?

Thanks.

 

[touchme]

But now that I am on 10mbps, the upload speed is not reached.

That's the question. Does anyone have the answer to this?

Thanks.

relay and rewire new HQ tel. cable, better still all the way to exchange. change your telephone and LAN connectors to gold plated.

 

[chunlianghere]

Stated download by Singnet: 10mbps (according to tests, speed is reached)
Stated upload by Singnet: 1mbps (according to tests, speed is not reached)

However, I was previously on the 8mbps download plan, with 512kbps upload speed. I hit both the download and upload speed when doing the test.

But now that I am on 10mbps, the upload speed is not reached.

That's the question. Does anyone have the answer to this?

Thanks.

not speedtest from speedtest.net, is the linestats from modem.

 

[aaur4man]

ajax_84 depend on line stats and modem also.

the line has conductivity for dsl. but maybe line not that good enough for higher transmission rate.

but the most common fault lies with hardware like microfilter and the modem itself. try a new microfilter first.

i was using netgear modem until it failed recently, getting 18 down 0.87 up. after i change to brand new 2wire as back up, i get about 15down only.

same case with other modems as well. 3com wireless G that did superb 24/7 on 10mbps always hit the bottleneck @ 18mbps and spike at times. after which tried a newer N product and it handled 18mbps well enough.

just be logical and open in ur approach and it'll be solved in no time. try not to call the tech staff before doing all these, because they cant help much if its not an isolated line/modem issue.

oh ya as long as it does not fall consistently below 70% of the rated speed, likely tech support will not be down. as its a best effort basis.

 

[ideatalk]

from what i know its offered by retention department.
maybe u can call during office hour, to see if u can get hold of that department.

singtel called this retention department
anyone knows what is the name for "retention department" in Starhub?

 

[touchme]

singtel called this retention department
anyone knows what is the name for "retention department" in Starhub?

starhub 'ai lai mai swak' , doubt they hv.

 

[liangtam]

Stated download by Singnet: 10mbps (according to tests, speed is reached)
Stated upload by Singnet: 1mbps (according to tests, speed is not reached)

However, I was previously on the 8mbps download plan, with 512kbps upload speed. I hit both the download and upload speed when doing the test.

But now that I am on 10mbps, the upload speed is not reached.

That's the question. Does anyone have the answer to this?

Thanks.

Go LOOK at your modem line sync rates first.

Or in another way, I will simply put it this way, you're actually getting 1Mbps but not in practical form.

 

[lilacblu]

thanks guys! get to the retention dept direct and got the deal @ $23 for 12 mths with $5 dollars analog line waiver per mth for same period. currently on 8mbps plan which ends next mth.

Do you mean u got 10mbps @ $23 for 12 mths?? *eyes big big*

 

[ting]

Do you mean u got 10mbps @ $23 for 12 mths?? *eyes big big*

yes, u can read the last few pages...i'm not the only one.

 

[Kiddream]

And u got another free wireless modem for this 1 year contract?

 

[ting]

And u got another free wireless modem for this 1 year contract?

yes, just got it a few mins ago. the new black 2wire5012nv.

 

[Kiddream]

thanx ting for your info. I just called in and requested to be transferred to Customer Retention Department. Got the awesome deal and now waiting for Sales Department to call me.

 

[ting]

thanx ting for your info. I just called in and requested to be transferred to Customer Retention Department. Got the awesome deal and now waiting for Sales Department to call me.

no worries, i learn of the deal thru others too. good deals gotta share.
the sales dept pretty prompt too, most likely will hear from them before end of the day.

 

[Kiddream]

I called them again just now to ask for the $5 waiver haha. And they said yes! Is this waiver for 12 months? This is such a good deal.

 

[zzxxzzxx]

I called them again just now to ask for the $5 waiver haha. And they said yes! Is this waiver for 12 months? This is such a good deal.

Why ask for $5, the best deal is $10/month.