Re-contract Singnet 10 Mbps?

[zzz2254]

nowadays smartphone use 1.5mbps, is it very slow? whats the common speed people are using?

 

[marcus_88]

did u check whether the extra$ u have seen is it bcos of the pro rated charges from your previous contract?
$28.90 + pro-rated from last contract = $36.40

Nope, infact the previous month, I paid more for the subscription.

This month, they pro rate $12.40 + $36.40 = $48.80 for my bill.

 

[ting]

Nope, infact the previous month, I paid more for the subscription.

This month, they pro rate $12.40 + $36.40 = $48.80 for my bill.

yes, the 15mbps shd be 27.01 before gst.

 

[cherryboom]

for those that recontract the 15mbps got free modem???

 

[osirisis]

Guys, for those who just recontacted, please check your bill carefully.

I recontracted for the 15mbps at $28.90 (I think this is the price right???), my bill came and they charged me $36.40!

Never had such problem with Singtel before though

Maybe there a phone rebate inside inclusive?

 

[ting]

for those that recontract the 15mbps got free modem???

nope. just extended warranty on current.

 

[yoyolamefan]

everyone should go call them to refer u to retention dept!
the toopid sales dept offer me...

15mbps
38.95/mth
no new modem, extend 24 mth contract only. zzz

singnet u better wake up ur freeking idea!
i'm am upgrading from a 6mbps and u r offering me such wonderful prices! well done SinkNet!~

called 67446776...
they said my wireless modem can support 15mbps... zzz
refused to give me free modem...

use the m1 $39 fibre exmaple... they say retention dept will call me within 3 working days...

actually if the online offer $38.95/mth for 15mbps got free modem (the toopid modem pix is there but contract put no have... )... i don't mind signing up... to save trouble etc...

I insist on a new modem since I only have one left... What if my last modem die on me? Can Sinknet come to my rescue for and resolve within 30min? I got no time for all these troubleshooting and follow up...

Sinknet should seriously restructure their marketing strategy...

Something to share...
I finally call up 1688... Used the golden word to terminate and they bring me to the retention dept.
The guy offered me:

• 15mbps
• $28.90/mth
• 24 months contract

he say cannot promised to give me a modem but will inform that sale dept to die die give me one...
The sale dept called me on the same day and helped me recontract...
The new modem is "Aztech DSL1015EW(S)" which I see some people selling for $20-$30... Not bad la... At least don't have to worry about modem failure in future...
I asked about the $10 bill rebate, he say no have... I think he act blur... ok nvm...

Will check my bill when it comes...

 

[Nevrick]

u guys wait how long for the sales department phone? They haven't call me yet

 

[liangtam]

u guys wait how long for the sales department phone? They haven't call me yet

NBD. Unless they forgot or you missed the call

 

[jiahuii]

Anyone had speed problem using the aztech DSL1015EW modem? I had my speed upgraded to 10mbps today and had my new modem set up and the speed was really inconsistent. I managed to get 10mbps in the afternoon but getting crappy speed like this near 2pm.



Was using 3mbps bb previously and the speed was really consistent. I was able to get the full speed 90 percent of the time
What is the problem? does it take some time for the speed to be stable or is it problem wif the modem?

 

[jas1701]

jiahuii, my is same model as you but with bracket (S). Not sure what is yours. Speed wise so far is good. Everytime tested was between 11-11.5MB. Rarely drop below 10MB. Test is by wireless.

 

[ting]

Anyone had speed problem using the aztech DSL1015EW modem? I had my speed upgraded to 10mbps today and had my new modem set up and the speed was really inconsistent. I managed to get 10mbps in the afternoon but getting crappy speed like this near 2pm.



Was using 3mbps bb previously and the speed was really consistent. I was able to get the full speed 90 percent of the time
What is the problem? does it take some time for the speed to be stable or is it problem wif the modem?

what was the previous modem u use? maybe can try to see if it's the same with it? if similar, call tech support.

 

[ting]

Something to share...
I finally call up 1688... Used the golden word to terminate and they bring me to the retention dept.
The guy offered me:

• 15mbps
• $28.90/mth
• 24 months contract

he say cannot promised to give me a modem but will inform that sale dept to die die give me one...
The sale dept called me on the same day and helped me recontract...
The new modem is "Aztech DSL1015EW(S)" which I see some people selling for $20-$30... Not bad la... At least don't have to worry about modem failure in future...
I asked about the $10 bill rebate, he say no have... I think he act blur... ok nvm...

Will check my bill when it comes...

as long as u r under contract, they'll replace the faulty modems.

 

[jiahuii]

what was the previous modem u use? maybe can try to see if it's the same with it? if similar, call tech support.

i was previously using the black 2wire 2701 HGV , older than the white mio wireless modem. I tried yesterday night. Connection was stable but max it can go is 3.4 mbps. Is it because there's a limit to the max speed that the wireless modem can go?

Anyone tried calling singtel regarding such problem before? Will they be able to reset the connection or smth?

 

[jiahuii]

Just gave singtel a call, they say it's the problem wif the micro-filter? But all are new that comes together with the new modem. He asked me to get a new one n I was rather pissed off. Told him that I hav 6 or 7 micro-filter cannot be all spoilt right? And if all spoilt why shld i be the one buying the new one? But he insist is the micro filter fault. Sending technician down to change a new micro-filter & check on it. Anyone hav such prob before and could it be prob wif the line? If so, pls advise me what I can tel the technican when he comes down tml.

 

[Tokieda]

there's no more 10 Mbps but only 15 Mbps offer?

 

[Nevrick]

NBD. Unless they forgot or you missed the call

What is NBD ? 2 day since i called them liao
Can't wait for the speed increase and cheaper price mine previous 6mpbs also more exp than this

 

[Nevrick]

there's no more 10 Mbps but only 15 Mbps offer?

still have for me .. i called them during tuesday

 

[yoyolamefan]

u guys wait how long for the sales department phone? They haven't call me yet

Call 1688 and say u wanna terminate. They will direct u to the retention dept.

 

[jas1701]

jiahuii, if you have extension phone in your other rooms, unplug all the phone cable and test again. Don listen to them saying is micro filters fault. I got 8pcs also tell me is faulty. In the end I found 1 faulty phone socket in the room. So now I use only cordless phone in the hall. All rooms no phone liao.