Red Wing shoe Thread

IcYFl4mEz

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Now I can agree why Singapore's retail customer service can probably never catch up with the Japan or Taiwan...

My first pair is a 8165 from Feder Sports years ago. They probably didn't have much customer service nor expertise on the boots, but I took it on my own. My second is a 875 which I bought when I was on holidays in Hong Kong.

I am not pointing fingers or what, but I feel obliged to pay what is provided and not whats the cheapest. Maybe I am more old school which often I will pay quietly though feeling "cheated", but that's because I believe in human to human retail service.

Eventually its just a pair of footwear, whats important is owner wears and enjoys it. :)

Can share where in hk u bought? Redwing shop? Cheaper than in sg ma?
 

contigo

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no they dont hard sell but i find that their attitude change towards u when u end up not buying. they dont get aggressive or anything but i can tell they become a bit buay song as though they expect u to buy after servicing u. if your intention is to try on sizes then buy online, my advise is go other places. yes, orchard gateway has very good service. they measure your feet using the brannock scale then bring out a few sizes and make the effort to lace up for u to try. they also share their experience on how to take care of the leather, what to expect when u are breaking into the boot etc.. but ultimately its just a shoe and for me all this "extra" stuff is not a requirement for me.

I visited the Red Wing store to try on a couple of boots and didn't buy. My experience with the staff is pretty much the same, but they didn't have anything in width D (they only had E). However I did buy some laces and a shoe brush. Staff attitude was alright, nonchalant but not exactly rude.
 

wwf

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How much red wing mink oil selling here? Is it $18

Wanted to buy online for my 9111 copper rough and tough.
 

kazuki666

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thanks , will take a look tthere. but how cheap is it ? since HKD now like not cheap

that was quite a few years ago le, cannot really remember. But you can google, definitely will know that hk sell the cheapest Red Wing outside US.
 

OralMaster

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Good to be in Minneapolis! Post some pics and deals you can find there!
When is their annual sale?

Edited: is it still in oct?
sorry pat didn't reply you in time! yeah this coming thursday i think.hopefully weather don't turn bad by then i hope. if not my RWD car cannot handle :D:D
 

patryn33

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sorry pat didn't reply you in time! yeah this coming thursday i think.hopefully weather don't turn bad by then i hope. if not my RWD car cannot handle :D:D

I will be ok, it's October no icy road yet! 8-11 October...
http://solutions.redwingshoes.com/WarehouseSale15
 

Rooney3

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Anyone knows at left foot Singapore outlets is their width for RW D or E? Is the difference huge?
 

Shalomp

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Yup. So why even bother visiting the store? If your goal is to just use their FOC services and shop online but complain that you are not treated like a valued customer then yes, you are a tool. The staff has probably encountered countless other people who are like that, which is what has made them cynics.

If you're going to their shop and have already determined that you won't be spending money there no matter what, then you're not a valued customer and shouldn't be complaining online when you're not treated like one.

was i complaining online? someone asked a question on where to try on boots before purchasing online so i just gave my opinions.

who's the tool now tool?
 

Shalomp

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Thanks for your help bro. Will bear that in mind.

Good to just ignore rude replies!

yup yup! best is to be zen about it.

i own a sideline business where i rely on my customers for revenue so i am extremely attuned to the importance of service. i have met my fair share of difficult customers but i always believe that even if they end up not buying from me, i will still treat all of them equally and give them the whole nine yards of my service. cos u never know that even if they dont buy from me now, that doesnt mean they will change their minds later or better still, refer their friends to me! :)
 

darthsid11111

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yup yup! best is to be zen about it.

i own a sideline business where i rely on my customers for revenue so i am extremely attuned to the importance of service. i have met my fair share of difficult customers but i always believe that even if they end up not buying from me, i will still treat all of them equally and give them the whole nine yards of my service. cos u never know that even if they dont buy from me now, that doesnt mean they will change their minds later or better still, refer their friends to me! :)
For someone who is supposed ti be zen you are still awfully defensive. =D

Sent from the exploded Death Star using GAGT
 

stonecold996

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yup yup! best is to be zen about it.

i own a sideline business where i rely on my customers for revenue so i am extremely attuned to the importance of service. i have met my fair share of difficult customers but i always believe that even if they end up not buying from me, i will still treat all of them equally and give them the whole nine yards of my service. cos u never know that even if they dont buy from me now, that doesnt mean they will change their minds later or better still, refer their friends to me! :)

Thats very far sighted of you. Too many people in the service industry only care about their own experience, and neglect their customers' and/or the company/brand that they are employed to be ambassadors of.
 

lty1098

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Going abit out of topic here.

Any bros here by chance know where to get grenson boots in sg and price?

Their brogue boots jin swee.

Sent from Samsung SM-N9005 using GAGT
 

lty1098

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thanks , will take a look tthere. but how cheap is it ? since HKD now like not cheap
qsib2o3l.jpg


Sent from Samsung SM-N9005 using GAGT
 
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