redwhite is quite trustable leh
I don't think it's red White's fault. I highly suspect Sammy is stopping sales for the watch. It might be more than a software issue.
My GW had been software patched but the heart monitor and, to a lesser extent, the step counter can still hang here and there. The heart monitor can read some erratically high heart beat rate too. Unable to track deep sleep as well.
Sammy shop isn't willing to 1 on 1 exchange (saying that the results will be the same) but are OK with full refund which tells a lot. I'm waiting for my refund currently...
To be fair, the GW is a sexy watch with really good smart features but the fitness tracking portion is disappointing.
With the low key approach and immediate island wide out of stock trend,
I highly suspect that this batch of watches or the design is problematic =(
I fell in love with the watch and am heart broken now, lol. The versa while good with tracking, sucks on the smart aspects. The synching alone is so slow and caveman era