I reset the watch and the app is in the watch, not on the phone. Cannot locate anywhere on the phone or on the samsung or goggle apps store

. After I activate the Samsung health monitor logo/apps in the watch, it links to the phone automatically to update the phone, and it is all set up.
I went to Samsung CS and wasted 30 mins of my time, yet they cannot resolve the issue. After that, state my watch is not a local set? I showed them my Samsung SG warranty registration number and they all turned quiet............what a bunch of idiots. For information, the watch 5 is the bundle offer by Singtel when you purchase a S23 Phone. How can Singtel sell NON WARRANTY (Parallel Imported) Samsung Phone and bundle a fake Watch 5???
