Samsung Note 5 keep sending report

[MicceL]

Hi.. my note 5 will randomly send report.. . it shows in the drop down notifications.

Send Report
Connecting to server...

anyone have this issue..?

I have already disable Report diagnostic Info at Privacy and safety and Send Security reports at Lock screen and Security..

 

[seller4]

Not for me. Have not seen my Note 5 send any report b4.

 

[lxb_70]

this note 5 sho many daiji sia...

 

[MicceL]

not I realised it will send report when I enable or disable my wifi..

 

[yapks]

i'm having the same problem. tried many setting including removing samsung account also can't stop the phone from sending report. i google but can't find any solution.

 

[renfred89]

i'm having the same problem. tried many setting including removing samsung account also can't stop the phone from sending report. i google but can't find any solution.

Have u guys unchecked the send diagnostic info under "about device"?

 

[fabianlau]

I also...how ar

 

[lxb_70]

Have u guys unchecked the send diagnostic info under "about device"?

i tot is unchecked by default?

 

[renfred89]

i tot is unchecked by default?

Depends on your selection at the initial set up phase...

 

[MicceL]

yesterday, I called Samsung and the csr remote access my phone and realise it is a app that is sending the report. The app is name Diagmonagent. What he did was to go to application manager -> All. look for Diagmonagent. delete data and force stop. was ok after that but seems not to solve the problem as I encounter it today again. hai.

 

[oz_yuber]

Under Tools > Privacy and Safety, there is a Report Diagnostic Info. Could this be the culprit?

 

[yapks]

Already turn off Report Diagnostic Info. The phone still keep sending report.

 

[MicceL]

yap.. already off it.. but still sending..

 

[yapks]

I'll call Samsung tmr. Even if their local customer service can't solve it, hopefully when the number of complaints increase , Samsung can consider correcting this problem in the next firmware update.

 

[renfred89]

yesterday, I called Samsung and the csr remote access my phone and realise it is a app that is sending the report. The app is name Diagmonagent. What he did was to go to application manager -> All. look for Diagmonagent. delete data and force stop. was ok after that but seems not to solve the problem as I encounter it today again. hai.

wah remote accessing phone?!?!?! since when they can do that! cool..

 

[yapks]

http://thedroidguy.com/2015/09/sams...ent-snapchat-issues-plus-other-issues-1049338

PREVENT DIAGMONAGENT FROM SENDING REPORTS
Problem: I recently got a Galaxy Note 5 and I love it. My only issue is after every call or after an undetermined amount of time, a process called DiagmonAgent sends a report. It has a notification on my lock screen and my status bar telling me this. It doesn’t say what or where it’s sending it, but I can’t hide or stop it? I’ve been playing with it since day 1 and I can’t figure out what this is. If you could help I would appreciate it. Thanks.

Workaround: The DiagMonAgent is a core service that is usually attached to your Samsung account. That said, if your phone is not rooted, you cannot get rid of it. There is, however, a workaround that will work for users like you who don’t want to tamper the firmware and that is Greenify.

It is a third-party app that you can download for free from the Play Store. Once installed, all you got to do is “hibernate” the DiagMonAgent so it will stop sending reports every after you finish making/receiving a call. Don’t worry, the service isn’t deleted but “frozen” and hibernating won’t cause errors in the system. In other words, it’s safe.

 

[yapks]

Just tried Greenify, the paid version to hibernate DiagMonAgent. At first i thought it works. Then DiagMonAgent managed to defy Greenify and wake up to send report. This DiagMonAgent is simply unstoppable.

 

[renfred89]

http://thedroidguy.com/2015/09/sams...ent-snapchat-issues-plus-other-issues-1049338

PREVENT DIAGMONAGENT FROM SENDING REPORTS
Problem: I recently got a Galaxy Note 5 and I love it. My only issue is after every call or after an undetermined amount of time, a process called DiagmonAgent sends a report. It has a notification on my lock screen and my status bar telling me this. It doesn’t say what or where it’s sending it, but I can’t hide or stop it? I’ve been playing with it since day 1 and I can’t figure out what this is. If you could help I would appreciate it. Thanks.

Workaround: The DiagMonAgent is a core service that is usually attached to your Samsung account. That said, if your phone is not rooted, you cannot get rid of it. There is, however, a workaround that will work for users like you who don’t want to tamper the firmware and that is Greenify.

It is a third-party app that you can download for free from the Play Store. Once installed, all you got to do is “hibernate” the DiagMonAgent so it will stop sending reports every after you finish making/receiving a call. Don’t worry, the service isn’t deleted but “frozen” and hibernating won’t cause errors in the system. In other words, it’s safe.

Anyone tried disabling Samsung account app and galaxy apps?

 

[renfred89]

Just tried Greenify, the paid version to hibernate DiagMonAgent. At first i thought it works. Then DiagMonAgent managed to defy Greenify and wake up to send report. This DiagMonAgent is simply unstoppable.

Ouch.. macam cheated sia,, hahas..

 

[MicceL]

wah remote accessing phone?!?!?! since when they can do that! cool..

yap.. they just asked me to download smart tutor apps and remote access after giving a pin to key in.