I started this thread as I facing problem on the new Note II. Share your problem or issue here.
I got my N2 on friday from samsung bugis, never test it on the spot as the payment queue are really long.
Once i reached home, i switch on the note2 and wanted to transfer data from my s3.
Initially no problem, but when the brightness hit to max, i start notice the screen flicking, sort of old TV refresh rate too low, but the problem not show when the brightness dimmed, though i'm too tired. Next day my fren use it, he saw the same flicking issue when the brightness adjust to max. I confirmed my not eye sign issue, as i do compare with my s3, and s3 not facing this issue.
I called to shop, they advise me to return the phone and wait for the replacement for the next batch, walao... they said 2 or 3 weeks.
I called samsung customer service center, they ask me to go orchard central service center. when i reach there, explained one big round to let the duty manager about the problem, finally he saw the issue. they offer me lcd panel replacement. WTF the phone just less then 12 hour only, definitely it's hardware defeat, worst they do not have spare part at the moment.
I rushed back to bugis and quarrel with the shop, finally they replace another new unit to me. So far the 2nd unit not problem, but i can see the screen still flick when brightness hit to max, but not so obvious as the 1st unit. FYI my s3 do not have this issue at all.
Any one face the same issue? what you can try, manual adjust the brightness to max, open a white background picture or document, try to stare on the screen and observe.
I got my N2 on friday from samsung bugis, never test it on the spot as the payment queue are really long.
Once i reached home, i switch on the note2 and wanted to transfer data from my s3.
Initially no problem, but when the brightness hit to max, i start notice the screen flicking, sort of old TV refresh rate too low, but the problem not show when the brightness dimmed, though i'm too tired. Next day my fren use it, he saw the same flicking issue when the brightness adjust to max. I confirmed my not eye sign issue, as i do compare with my s3, and s3 not facing this issue.
I called to shop, they advise me to return the phone and wait for the replacement for the next batch, walao... they said 2 or 3 weeks.
I called samsung customer service center, they ask me to go orchard central service center. when i reach there, explained one big round to let the duty manager about the problem, finally he saw the issue. they offer me lcd panel replacement. WTF the phone just less then 12 hour only, definitely it's hardware defeat, worst they do not have spare part at the moment.
I rushed back to bugis and quarrel with the shop, finally they replace another new unit to me. So far the 2nd unit not problem, but i can see the screen still flick when brightness hit to max, but not so obvious as the 1st unit. FYI my s3 do not have this issue at all.
Any one face the same issue? what you can try, manual adjust the brightness to max, open a white background picture or document, try to stare on the screen and observe.