Samsung replaces Galaxy Note 20 Ultra screen for free after green lines issue

ecgwee

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the green line will appear sooner or later. it is a factory manufacturing defect. you can find tonnes of complaints on utube. OPPO phones using samsung panels also same issue so must be the factory.
 

ecgwee

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samsung spread fake new about update to avoid liability. it is hardware defect at the factory. same screen panel sold to oppo and other parties also have similiar pblm. Somebody at the factory decide to set the quality to 2 years and contact to melt afterward. deliberate or not only samsung knows
 

charliebrown

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can they replace e screen on e spot or need to surrender e phone to them?
later my nakid pix they all see hao? :s34:
 
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Do you all know that your phone's data will be wiped clean just for the display change?

This is another dirty trick that Samsung uses to dissuade people from getting repairs. Whatever small thing you do with them, they will factory reset your phone

Some boomers don't know just yaya okok at the service center, end up all data gone after repair and they raise hell with the CSO

Beware
 

sonicboyz

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surprised after so many yrs, software update still kills samsuck phones :s22: :frown:
 

SkyseWalker

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Bought S22 Ultra At launch.
Around 2 years passed at least, still in perfect condition, never drop/etc before.
Phone was functioning well before the one ui 6.0 update.
After update to one ui 6.0, things started to go wrong.
While using phone, suddenly 1 green line appear...
But it disappear again after closing some app/turn off screen.
Then while charging phone, the same green line appear, but it disappear again after i turn off screen.
Seems like really one ui 6.0 update causes the green line, hardware defective/production issue.
 

Joseph12

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Bought S22 Ultra At launch.
Around 2 years passed at least, still in perfect condition, never drop/etc before.
Phone was functioning well before the one ui 6.0 update.
After update to one ui 6.0, things started to go wrong.
While using phone, suddenly 1 green line appear...
But it disappear again after closing some app/turn off screen.
Then while charging phone, the same green line appear, but it disappear again after i turn off screen.
Seems like really one ui 6.0 update causes the green line, hardware defective/production issue.
Will be there permanently soon
Anyway I also see a new line
Bit disappear after I turn on the phone
I also know that line will be permanent soon
 

Joe Maya

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Bought S22 Ultra At launch.
Around 2 years passed at least, still in perfect condition, never drop/etc before.
Phone was functioning well before the one ui 6.0 update.
After update to one ui 6.0, things started to go wrong.
While using phone, suddenly 1 green line appear...
But it disappear again after closing some app/turn off screen.
Then while charging phone, the same green line appear, but it disappear again after i turn off screen.
Seems like really one ui 6.0 update causes the green line, hardware defective/production issue.


Samsung purposely want you to upgrade or get new phone. :s15:
 

SkyseWalker

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Will be there permanently soon
Anyway I also see a new line
Bit disappear after I turn on the phone
I also know that line will be permanent soon
Yeah, seems to occur more frequent now.
Waiting for it to be permanent before heading down to samsung outlet for the repair.
Hopefully it's like what the others said, $54 fees, and nothing else.
 

bornerwave

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Yeah, seems to occur more frequent now.
Waiting for it to be permanent before heading down to samsung outlet for the repair.
Hopefully it's like what the others said, $54 fees, and nothing else.
Good luck trying, I have tried the service centre, live chat, email, all say no $54.
S22 bought since pre-order, got green line after recent software update and they insist i pay $300+ for the repair of the stupid screen
 

Forestraintree

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Good luck trying, I have tried the service centre, live chat, email, all say no $54.
S22 bought since pre-order, got green line after recent software update and they insist i pay $300+ for the repair of the stupid screen
The service centre at Plaza Sing said that?
 

Joseph12

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Good luck trying, I have tried the service centre, live chat, email, all say no $54.
S22 bought since pre-order, got green line after recent software update and they insist i pay $300+ for the repair of the stupid screen
..... yes there is.
If they said no
Ask them all along don't have or recently don't have?
 

bornerwave

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The service centre at Plaza Sing said that?
Tried the one in bedok mall.

This is my chat via email

image.png
 

lanzhu60

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Had a pink line n out of warranty. Contacted service cntre n did a screen n battery replacement at 50 plus
 

lanzhu60

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Good luck trying, I have tried the service centre, live chat, email, all say no $54.
S22 bought since pre-order, got green line after recent software update and they insist i pay $300+ for the repair of the stupid screen
Try again. Call few times n chanced upon the 50 bucks repair
 

ZaiNan

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Heng I using one UI 6.1

No such issue plus got A.I assistant on day to day matters
 
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