SIMBA Telecom discussion thread

[sibehhuat]

I'm going Malaysia so just really perplexed - how come they give free calls to Singapore mobile?

 

[DynamiteZerg]

how is tpg data roaming in Malaysia, Thailand and Indonesia?

Is the coverage good?

Coverage in Malaysia is good. Haven't got the chance to try it out in Thailand.

I went to Indonesia (Batam) recently and roaming didn't work though. TPG's roaming partner in Indonesia is SmarFren and according to this there's coverage there.

Anyone have tried using their TPG service in Batam?

 

[sibehhuat]

Thinking of porting over to TPG. How's the average network speed/connection like? Also, anyone can share their experience on the current coverage around NSL (towards Marina Bay) and city area? Thanks!

3 months ago was at one of the offices at fusionopolis. No coverage inside

 

[qsgsgs]

Anyone missed payment before? Top-up only recharge balance but does not resume the mobile line.

 

[lohsenglte]

Coverage in Malaysia is good. Haven't got the chance to try it out in Thailand.

I went to Indonesia (Batam) recently and roaming didn't work though. TPG's roaming partner in Indonesia is SmarFren and according to this there's coverage there.

Anyone have tried using their TPG service in Batam?

Smartfren coverage seems to be mainly outdoors based on my experience too.

It's not surprising since it's operating mainly on the higher frequency bands, which affects inbuilding coverage significantly

 

[DynamiteZerg]

Smartfren coverage seems to be mainly outdoors based on my experience too.

It's not surprising since it's operating mainly on the higher frequency bands, which affects inbuilding coverage significantly

Oh well... In my case, I couldn't even get signal outdoors. Just emergency calls only. Couldn't find SmartFren networks either.

 

[baby0nboard]

hi, may I ask here what would be the average speed of 4g for TPG on standard locations (city hall, bugis, bishan)?

would it be at par with giga or vivifi? or its more than half lower?

I have below reference, but not sure if its accurate.
https://www.nperf.com/en/map/SG/188...274995467441506&lg=103.97186279296876&zoom=11
i just believe TPG got best offering, being enticed to switch over. Thanks

 

[Jurong640]

hi, may I ask here what would be the average speed of 4g for TPG on standard locations (city hall, bugis, bishan)?

would it be at par with giga or vivifi? or its more than half lower?

I have below reference, but not sure if its accurate.
https://www.nperf.com/en/map/SG/188...274995467441506&lg=103.97186279296876&zoom=11
i just believe TPG got best offering, being enticed to switch over. Thanks

nperf is accurate and real results tested by users themselves. As for coverage, you may check their coverage areas. Mostly mapped are 4G+ as reflected in Red.

I would say their 4G speed is faster than M1. I'm also using M1, i would say now the experience is on par. At time, my M1 will be slow and only get 4G instead of 4G+

 

[usermanual]

TPG mobile apps got error is it ? cannot check the usage status.

 

[lohsenglte]

Oh well... In my case, I couldn't even get signal outdoors. Just emergency calls only. Couldn't find SmartFren networks either.

Your device isn't compatible is it?
Their network band is different from many others, using Band 5 and Band 40.

 

[DynamiteZerg]

Your device isn't compatible is it?
Their network band is different from many others, using Band 5 and Band 40.

Samsung A52 5G.... i look at the bands it supports, 4G Band 5 and 40 are supported leh.

 

[Zerohiten]

Samsung A52 5G.... i look at the bands it supports, 4G Band 5 and 40 are supported leh.

My wife is using A52 5G and working totally fine so it's not a device issue.

My MIL is using Oppo R9s which supports 4G Band 5 and 40 but for some reason phone call doesn't work, must use the 4G Voice app but also got issue cause the app keeps going offline after a short period, must open the app again then it will become online again.

Any idea what can I do to fix this issue?

 

[DynamiteZerg]

My wife is using A52 5G and working totally fine so it's not a device issue.

My MIL is using Oppo R9s which supports 4G Band 5 and 40 but for some reason phone call doesn't work, must use the 4G Voice app but also got issue cause the app keeps going offline after a short period, must open the app again then it will become online again.

Any idea what can I do to fix this issue?

So I'm stumped also... overseas calling back to SG must use the 4G Voice app, u can call for free. Not sure if your MIL's includes overseas calling or not but most of the $10 lines don't unless u top up money.

SmartFren's coverage seems mostly outdoors and are limited.

 

[Zerohiten]

So I'm stumped also... overseas calling back to SG must use the 4G Voice app, u can call for free. Not sure if your MIL's includes overseas calling or not but most of the $10 lines don't unless u top up money.

SmartFren's coverage seems mostly outdoors and are limited.

Erm why are you talking about overseas call? My MIL's issue is even in Singapore also cannot call. Hers is the senior plan

 

[mosmos]

My wife is using A52 5G and working totally fine so it's not a device issue.

My MIL is using Oppo R9s which supports 4G Band 5 and 40 but for some reason phone call doesn't work, must use the 4G Voice app but also got issue cause the app keeps going offline after a short period, must open the app again then it will become online again.

Any idea what can I do to fix this issue?

most probably oppo sw issue

i got samsung A7(2018), volte not available for tpg after last sw update in 2021 but still available for circle

but my xm note 10 (2020), volte available for both sim

 

[DynamiteZerg]

Erm why are you talking about overseas call? My MIL's issue is even in Singapore also cannot call. Hers is the senior plan

Does her phone support VoLTE? If yes, did you enable VoLTE on her phone? Oppo has a funny way to enable VoLTE. It uses some codes IIRC.

 

[Zerohiten]

Does her phone support VoLTE? If yes, did you enable VoLTE on her phone? Oppo has a funny way to enable VoLTE. It uses some codes IIRC.

I got mixed answer when googling about whether it supports VoLTE but I do see some VoLTE related option when I use the code.

It's fine if she has to use the voice App but the app keeps going offline after a period of time, I already disable battery optimization for the app liao so it doesn't get terminated.

 

[DynamiteZerg]

I got mixed answer when googling about whether it supports VoLTE but I do see some VoLTE related option when I use the code.

It's fine if she has to use the voice App but the app keeps going offline after a period of time, I already disable battery optimization for the app liao so it doesn't get terminated.

Not sure about Oppo, but Samsung has under "Battery and device care" -> "Battery" -> "Background usage limits" -> "Never sleeping apps". Add the Voice App there. It will never sleep and will never go offline.

What's the Oppo firmware version? Might have to update it to get the VoLTE function. I can't find an activation code for the Oppo R9s.

 

[Umbrella Corporation]

Hi All, I just jumped ship to TPG with my Iphone13 Pro Max. But all the way i'm only on LTE network.
Travelled around SG im always on LTE only.

Is this normal or something i set wrongly?

 

[twosix]

Hi All, I just jumped ship to TPG with my Iphone13 Pro Max. But all the way i'm only on LTE network.
Travelled around SG im always on LTE only.

Is this normal or something i set wrongly?

It's normal what.