SIMBA Telecom discussion thread

WuRenJi

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Getting ready for more SA tower.
Assume the future will be voNR
Xiaomi somehow hide this option.
For those interested.
*#*#8667#*#*

To show the voNR option. It will be where u enable voLTE.

I think this code don't apply only to xiaomi. Can try if u all want

Meanwhile I have not see the voNR yet. Maybe not SA tower but on NSA
 

Ctrl_Alt_Del

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https://en.ocworkbench.com/simba-5g-sa-signal-is-live/

A manual scan of the networks reveal a new entry in the list of network. It’s SIMBA 5G (TPG).

The manual scan was done with a Redmi note 11 pro device with a circleslife sim.

This is quite clear evidence that SIMBA 5G SA network is online bearing the ARFCN of 422910.


We believe that the n1 band is also used for implementing it’s NSA network with b8 or b40 as the anchor band.
Confirm with another app "sim cell info" that the band n1 5G SA cell tower detected at my place in hougang is simba. Same ARFCN of 422910.

Screenshot-2023-10-02-10-34-14-555-ru-andr7e-simcellinfo.jpg
 

sky1978

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funny lo..my phone dun support 5g band 40 .suddenly can connect 5g..was going to Port out next 2 week one..now will wait and see.. haha.


Read HWZ Forum Rules!
maybe they started to deploy 5G using n1 band. Your phone has that n1 5G band, but the bandwidth allocated is very small. All phones designated for China market do not come with n40 band because China never uses that for 5G and in SG, only Simba uses n40 as NSA, so the n40 thing affects only Simba users. The other Telcos are on n78 and n1 for 5G.

I suspect too many users on n1 and with their small bandwidth, that's the kind of speed you get. The bandwidth is only 10% compared to n78 allocated to other Telcos.
 
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gaoqikai

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This app state the band 1 cell tower as 5G(SA). My phone was connected to band 8 cell tower in 5G(NSA).
Screenshot-2023-com-wilysis-cellinfolite.jpg
curious if you're able to see which NR band you are using 1 or 40, for current NSA connection? Because band 8 is still LTE. Curious to know the NR band for NSA
 

hwsstx

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Today, strange...

I was outside with SIMBA, my phone not a 5G phone, so was on 4G/4G+. Tried to top-up MRT Card via SimplyGo app; tried a few times but all kept spooling awaiting for SMS OTP. Finally gave up.

When at home, connected to home WiFi, I tried again & this time no problem ie manage to top-up the Card.

Then I immediately switched off WiFi & with only SIMBA connected I tried to top-up another Card, & the same thing happened like when I was outside. I decided not to top-up via WiFi yet & continue to play2 with SIMBA - still no luck after an hour+.

Previously, I realized now, I've been successfully topping up via my home WiFi & twice when I was in JB via Celcom with SIMBA's Roaming.

So please let me know where I can feedback to SIMBA for improvement.

Thanks.

P/S: So can I receive SMS OTP via solely SIMBA's network? My answer now is no.
Yesterday in JB tried to top-up card via SimplyGo & Celcom but failed. Previously months ago didn't have such issue.
However I was still able to receive SMS OTP when logging into SIMBA's app.

Forgot to try it in City Square's WiFi...next week will try.

Maybe not SIMBA's issue...read someone's feedback to the app the same issue too.
 
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WuRenJi

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Yesterday in JB tried to top-up card via SimplyGo & Celcom but failed. Previously months ago didn't have such issue.
However I was still able to receive SMS OTP when logging into SIMBA's app.

Forgot to try it in City Square's WiFi...next week will try.

Maybe not SIMBA's issue...read someone's feedback to the app the same issue too.
Yes. Sometime is app/server of that app issue.
I was trying to get OTP for WeChat. Evening cannot, next morning ok. My bank OTP and Sgpool were ok.
Should feedback to the app too.

Also if have another Telco SIM, can try again to confirm if app or Telco.
 

Ivan88

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I port in from m1 to simba 01 oct, m1 already ported out and simba line still not activated yet.
i use simba esim, can use simba data and receive sms, but cant receive call and call other ppl.

here the issue i am facing:
- other ppl call me will receive ' the mobile service you have call is unavailable, please try again later'
- simba app cant receive OTP
- simba website can log in, and plan shows 'pending activate'

have raise ticket to SIMBA, they just reply already port in SIMBA successfully. never address the call issue.

i'm using iphone 15, having LTE signal. havent see 5G yet.

Any kind soul able to share simba hotline number? I would like to call them to clarify as raise ticket they also didn't resolve the issue.

==========================
update 01 (04 Oct 6:34pm)

simba reply me "
Thank you for the response and apologies for the confusion.
I checked that your port-in is already completed. However, your account status in SIMBA is still in pending status.
I went ahead and submitted a report to the relevant team to fix the issue. We'll Keep you posted for the updates."

=========================
Now able to receive call and call people after enable VoLTE.
Thanks member thiamhui for the advice
=========================
update 02 (05 Oct 9pm)

Wait whole afternoon still not yet done, then straight ask them in their facebook page at 5pm, PM their FB page, and email them.

9pm then email reply me the line is activated.
 
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thiamhui

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I port in from m1 to simba 01 oct, m1 already ported out and simba line still not activated yet.
i use simba esim, can use simba data and receive sms, but cant receive call and call other ppl.

here the issue i am facing:
- other ppl call me will receive ' the mobile service you have call is unavailable, please try again later'
- simba app cant receive OTP
- simba website can log in, and plan shows 'pending activate'

have raise ticket to SIMBA, they just reply already port in SIMBA successfully. never address the call issue.

i'm using iphone 15, having LTE signal. havent see 5G yet.

Any kind soul able to share simba hotline number? I would like to call them to clarify as raise ticket they also didn't resolve the issue.

==========================
update 01 (04 Oct 6:34pm)

simba reply me "
Thank you for the response and apologies for the confusion.
I checked that your port-in is already completed. However, your account status in SIMBA is still in pending status.
I went ahead and submitted a report to the relevant team to fix the issue. We'll Keep you posted for the updates."

=========================

hopefully they can resolve it soon.
Did you enable VoLTE?
 
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