SIMBA Telecom discussion thread

[froztheart]

I am trying to port over from Changi mobile however, there when I try to do it online, there is no changi mobile in the selection list to choose from? What should I choose?

CM is under M1, so select M1.

 

[ekardo]

a lot of iphone user have this issue. they never set the apn correctly since apple doesn't automatically recognise simba profile. For android it depends on the manufacturer to implement simba profile as well.

Even if you set it correctly, sometimes the phone like to act smart and reset the apn settings to a generic profile. Then its up to the user to know how to fix it back. If they don't, they then blamed it on simba for having poor/no network.

I have checked all setting, it just didn't work. Lucky I have 2 phone, good luck to those who only have 1 phone if such problem happen.

 

[WuRenJi]

The mere fact that it works fine on your iPhone already rules out a problem with your SIM card roaming profile. Your Poco phone may have done some updating which messed up with the roaming. Android is just the base system software, the hardware manufacturer does a lot of configuration to cater to different component drivers that are used inside the phone. You can write and complain on Simba's FB page, they have more than 800k subscribers which is 10% of the Singapore market, at any point in time, there should be hundreds of users in China roaming, so if this affects Android users, they probably are flooded with similar complaints or you can perhaps trigger similar complaints that will compel them to investigate further.

U write long essay... I summarised for u.

User's problem

 

[FloatingBarb]

Could I check when data roaming -
Is there a particular telco to connect to when visiting a specific country?
Like for example only Cellcom in Malaysia. And if you connect to other telco in that country, it will not work?

 

[JAYSCS]

The thing is, Simba as it is, they're not MVNO to start with, they're the 4th licensed mobile operator locally that are just in their very early years where they are just evolving and improving daily.

Those MVNOs that piggy back on already established infrastructure of the traffic light really cannot compare.

Simba's potential is there, but time will be needed.

Even though SIMBA is no longer the best value provider. It is their entrant that makes $10 100GB a reality, bringing mobile data to the golden era again after years of expensive mobile data initiated by ST. That is a big favour by SIMBA.

 

[ekardo]

U write long essay... I summarised for u.

User's problem

Do u travel very often to different countries to conclude that it's a user problem? Or if u have a solution, u may +1 to your post count.

 

[tanjimmy]

Even though SIMBA is no longer the best value provider. It is their entrant that makes $10 100GB a reality, bringing mobile data to the golden era again after years of expensive mobile data initiated by ST. That is a big favour by SIMBA.

To me still the best value, you can receive roaming incoming call for free.

 

[tanjimmy]

Slow speed I am not worried .I am more worried on no signal or coverage . Because android still to not have this feature of auto switching network to the other sim when one has no signal .

Samsung has, that when my green got charge for roaming when purple has no network.

 

[thenextseeker]

Can we buy normal sim prepaid card online?.or must go to physical shop

 

[Davo23]

Just ported over from starhub yesterday at 2pm. The morning 8am, data is working but very very slow until now.
Still unable to make/receive phonecalls and sms.

Is this normal?

 

[Jurong640]

Can we buy normal sim prepaid card online?.or must go to physical shop

If your phone can accept esim, you can chose esim option and it will be sent to your email to activate it.

Otherwise, you have to collect or register at the shop.

 

[twosix]

eSIM is $5. Change phone is another $5 for the eSIM. That’s half the monthly costs.

 

[tohchr]

Just ported over from starhub yesterday at 2pm. The morning 8am, data is working but very very slow until now.
Still unable to make/receive phonecalls and sms.

Is this normal?

iPhone? If yes, did u turn on VoLTE?

 

[Davo23]

Android.
its working now. Just received the activation email.

Thanks mate.

 

[legendary]

Was in China for 2 weeks.
While it does work but I would highly recommend using CM-Link instead.

 

[alex22]

Do u travel very often to different countries to conclude that it's a user problem? Or if u have a solution, u may +1 to your post count.

Plus one from moi post cows

 

[SongManKranji]

I called the cus service for Simba Snr plan, they told me do a manual network search & look for APTG (Taiwan partner) but my wife couldnt locate APTG

 

[krazyhippo]

I called the cus service for Simba Snr plan, they told me do a manual network search & look for APTG (Taiwan partner) but my wife couldnt locate APTG

GT mobile is the Simba roaming partner carrier name ..

 

[krazyhippo]

Was in China for 2 weeks.
While it does work but I would highly recommend using CM-Link instead.

Can elaborate why it works but recommend using Cm-link ?

 

[barnabaskoh]

eSIM is $5. Change phone is another $5 for the eSIM. That’s half the monthly costs.

if done online, the esim is free leh.. and its a one time charge.. change phone $5 but do you change phone regularly? if not, that $5 should be fine bah