SIMBA Telecom discussion thread

[zeten13]

I can via my phone, but the SIMBA app shows no data from the 2.00 GB subscribed was used.

The app should have shown 5.00 GB subscribed and 4.xy GB remaining.

the app has not been updated to show the whole 5gb. I would suggest to message 1218 to see your actual balance

 

[andyhtc]

the app has not been updated to show the whole 5gb. I would suggest to message 1218 to see your actual balance

Mine shows 4.75 GB remaining.

So the app is buggy...

 

[ekardo]

Per this link, it is permanent...

https://www.simba.sg/static/media/CIS_SIMBA_SIM-Only_200GB_June2024.7f7436f1.pdf

its stated in their CIS which can be downloaded from their website.

2gb + 3gb bonus till 31 dec 2024

Thanks guys…. That’s why i said I seeing mixed info.
Simba doing wrong advertising leh.

Big company shouldn’t be doing this misleading advert. (No correct info even in the sign up page)

 

[twosix]

Thanks guys…. That’s why i said I seeing mixed info.
Simba doing wrong advertising leh.

Big company shouldn’t be doing this misleading advert. (No correct info even in the sign up page)

Hopefully they will extend the +3gb to dec 2025.

For now, eight is the best bet.

 

[ekardo]

Hopefully they will extend the +3gb to dec 2025.

For now, eight is the best bet.

if you need the international roam, then simba would be better...but if only time limited..then...sigh...forcing us to do jumping jack..

 

[tohchr]

I can via my phone, but the SIMBA app shows no data from the 2.00 GB subscribed was used.

The app should have shown 5.00 GB subscribed and 4.xy GB remaining.

App haven been updated to show new changes. Use web browser and u will see it.

 

[soulpower11]

Mine showed only 2.00 GB of roaming data subscribed.

I used quite a lot of data for WhatsApp and email on my laptop a few days ago in Johor.

So I should have less than 2.00 GB available but it still shows I have 2.00 GB unused.

My take is the new plan is not fully updated yet or there is a software bug in the app.

Need to SMS 2 to 1218 to check, For some reason the bonus roaming data doesn't show up on the app

 

[duabuiji]

sms 2 to 1218 is the best and most accurate to check the roaming data balance.

judging by the history of TPG/Simba, the 3gb bonus will eventually become permanent.

if you wish to switch plan, do it on your day 25th day to reduce damage as once you change plan, the new cycle will based on the day the plan is changed + the remaining days of the old plan will be forfeited. to check which day are you into your plan, log in via the simba website.

those currently on $10 100GB plan but rarely go out of singapore and don't think you will use much data at overseas, you might wish to just stick with your plan. given your 1gb free roaming data, any additional 1gb cost $4. comparing this with you pay extra $2 every month for months before you utlise the 5gb roaming data.

 

[ekardo]

anyone terminated the $5 plan before?? how to terminate huh?

 

[hwsstx]

Today SIMBA successfully renewed my $5 monthly Seniors Plan (at the 26th day). The renewal was performed by deducting from my Account Balance ie eWallet.

What's strange is that my eWallet has only $4.99 balance because I made an IDD call to reduced it to $4.99 from $5 - the intention was to avoid taking my subscription from the eWallet.

So I get 1 cent discount?
Let's wait for another few days & see what happens.

Today similarly I've $4.93 in my SIMBA's Wallet & it was totally debited for my $5 monthly subscription

 

[gapboy]

anyone terminated the $5 plan before?? how to terminate huh?

https://simba.sg/terms - in the FAQ 13.11

Termination Request Process

1. For termination of the SIMBA services, please submit an Account Termination Form.
2. We will acknowledge your request within 2 business days and process it within 7 business days if there are no outstanding dues.
3. In exceptional cases requiring more than 7 business days, we will advise on the timeframe and the reason(s) requiring more time.
4. We will not charge you for the next 30-day cycle if the termination request is submitted at least 7 business days before the renewal of the next 30-day cycle.

 

[qhong61]

I think if not ported in, is one month. And yes I have also done that.

Not ported in meaning?

 

[JAYSCS]

Back in the days we pou dengwah zouk. Last time I can easily 2 hours on the phone, back then utilising the free unlimited calls to 3 m1 friends.

Now simba to simba also unlimited. But no longer pou dengwah zouk. Cos all use simple whatsapp text (no whatsapp call, I hate it). Haha

Simba to Simba is unlimited for SMS. Simba to any mobile nos. is unlimited, I think that is the real power but like you said, nobody pou dengwah zouk liao.

 

[twosix]

Simba to Simba is unlimited for SMS. Simba to any mobile nos. is unlimited, I think that is the real power but like you said, nobody pou dengwah zouk liao.

This is good for old folks. They call each other as its the easiest way. My father's phone rings quite often. Haha.

 

[Cookie Muncher]

the data connection still not good?

 

[Tedicious]

the data connection still not good?

5G at 4G speed.
U be the judge

 

[coldsea]

Hi anyone can advise what is the roaming speed with simba on malaysia especially in genting ? Thanks you

 

[act333]

Hi anyone can advise what is the roaming speed with simba on malaysia especially in genting ? Thanks you

Good speeds the last time I was there in April

 

[gapboy]

Hi anyone can advise what is the roaming speed with simba on malaysia especially in genting ? Thanks you

cellcom is the singtel in malaysia for simba roam partner

 

[TyL3r_DuRd3n]

cellcom is the singtel in malaysia for simba roam partner

Celcom = Hotlink right?
i used hotlink before. Wah the internet really unusable. Cannot use at all.