SIMBA Telecom discussion thread

[username03]

I'm in $10 plan. Last two weeks I went to Indonesia, my data was deducted under the apac 12gb. Log into app to check, the 300gb only for SG MY Hk.

Now I logged into my app after update, it shows 300gb is SG MY ID... Lol.. But my apac data which was deducted remains deducted.

Not sure what's going on.

 

[Habrosus]

I'm in $10 plan. Last two weeks I went to Indonesia, my data was deducted under the apac 12gb. Log into app to check, the 300gb only for SG MY Hk.

Now I logged into my app after update, it shows 300gb is SG MY ID... Lol.. But my apac data which was deducted remains deducted.

Not sure what's going on.

IIRC ID was only added recently, for $10 plan... Did you check before your trip?

This FB post was from 25 March.

Announcement!

We have made our plans more awesome for you, both Postpaid and Prepaid.

We have added Hong Kong to the main data. Yes, you can use data in Singapore, Malaysia and Hong Kong.
We have added APAC roaming. Yes, you are getting MORE data for plans $10 & above.

All SIMBA customers, both new and existing, will enjoy these FREE Upsized instantly. T&Cs apply.

Sign up or port in now at SIMBA.sg, SIMBA App or visit any Service Centres/Dealers.
eSIM available too.

#SIMBA #SimplyTheBest #StayConnected #SuperRoam #SeamlessRoaming #BestDeal #Singapore #Malaysia #HongKong #Indonesia #APAC

https://fb.watch/zMEujay1gg/?

 

[hwsstx]

I'm in $10 plan. Last two weeks I went to Indonesia, my data was deducted under the apac 12gb. Log into app to check, the 300gb only for SG MY Hk.

Now I logged into my app after update, it shows 300gb is SG MY ID... Lol.. But my apac data which was deducted remains deducted.

Not sure what's going on.

For $10 Plan, 300GB is for SG, MY & HK - don't know why yours showing ID instead of HK.

ID Roaming is deducted from Asia Pacific is correct for $10 Plan

 

[Shadowz1984]

To make things clear for the promotion.

The previous round of promotion is every $20 top-up at Atrix, you get $40 Simba credits.

The current round of promotion is every $20 top-up at Atrix, you get $20 Simba credits + $20 Atrix voucher. I have already checked with the Atrix staff on the first day of promotion.

 

[Habrosus]

For $10 Plan, 300GB is for SG, MY & HK - don't know why yours showing ID instead of HK.

ID Roaming is deducted from Asia Pacific is correct for $10 Plan

My $10 plan is now showing SG+MY+ID.

I hardly looked, TBH.

 

[Jurong640]

My $10 plan is now showing SG+MY+ID.

I hardly looked, TBH.

oh $10 plan now includes ID ah? Simba website still shows MY-HK only

 

[mosmos]

My $10 plan is now showing SG+MY+ID.

I hardly looked, TBH.

Good, I rather have ID than HK, don't think I will go HK again in my lifetime already

 

[Habrosus]

Good, I rather have ID than HK, don't think I will go HK again in my lifetime already

Same here! ID over HK, and doubt I'd be going there anymore.

Next up, TH.

 

[dexboi]

Yar, don't get scammed by this round of 1-1 topup:
Is $20 Cash = $20 SIMBA wallet + $20 Atrix Voucher

Wonder why Simba had to become so smelly this time.
Spoils their reputation for this kind of wordplay...

"1-for-1 recharge" is outright misleading based on similar past promos as precedent.
Using fine print to mislead own customers is not nice at all.

 

[NickRevenge]

I wish simba prioritised improving the local network here rather than all these roaming deals

 

[Jurong640]

I wish simba prioritised improving the local network here rather than all these roaming deals

they can't really do much, as they are restricted by the number of airwaves, bands they bid and receive.

Singtel gets the most followed by the other 2 telcos. Simba is always on the losing end getting all the slow and weak airwaves available.

 

[froztheart]

I wish simba prioritised improving the local network here rather than all these roaming deals

Selling point is roaming which disrupted the market.
Which likely is leveraged to then improve local infra, bid for spectrum etc. otherwise, where got money to upgrade, SG so ex!
i.e. SIMBA need more monies and time to hopefully improve.

 

[twosix]

I wish simba prioritised improving the local network here rather than all these roaming deals

Simba came in late after most of the 5G bands are allocated to the 3 telcos. What to do?

 

[mdax23]

To make things clear for the promotion.

The previous round of promotion is every $20 top-up at Atrix, you get $40 Simba credits.

The current round of promotion is every $20 top-up at Atrix, you get $20 Simba credits + $20 Atrix voucher. I have already checked with the Atrix staff on the first day of promotion.

No wonder i see like no queue like that. Last round 20+20 is sibeh long q

 

[username03]

IIRC ID was only added recently, for $10 plan... Did you check before your trip?

This FB post was from 25 March.

Announcement!

We have made our plans more awesome for you, both Postpaid and Prepaid.

We have added Hong Kong to the main data. Yes, you can use data in Singapore, Malaysia and Hong Kong.
We have added APAC roaming. Yes, you are getting MORE data for plans $10 & above.

All SIMBA customers, both new and existing, will enjoy these FREE Upsized instantly. T&Cs apply.

Sign up or port in now at SIMBA.sg, SIMBA App or visit any Service Centres/Dealers.
eSIM available too.

#SIMBA #SimplyTheBest #StayConnected #SuperRoam #SeamlessRoaming #BestDeal #Singapore #Malaysia #HongKong #Indonesia #APAC

https://fb.watch/zMEujay1gg/?

I went on 10 may. And it's using my apac 12gb for $10 plan..

I checked the app then, and it shows 300gb is for SG MY HK. Now I check my app after update, it shows SG MY ID lol.. And my apac data remains deducted.

For $10 Plan, 300GB is for SG, MY & HK - don't know why yours showing ID instead of HK.

ID Roaming is deducted from Asia Pacific is correct for $10 Plan

Yes. I'm on my simba app version 2.7.5, android from Google play store.

 

[hwsstx]

I went on 10 may. And it's using my apac 12gb for $10 plan..

I checked the app then, and it shows 300gb is for SG MY HK. Now I check my app after update, it shows SG MY ID lol.. And my apac data remains deducted.

Yes. I'm on my simba app version 2.7.5, android from Google play store.

I'm not on the $10 Plan so I don't know what the app will list out. However based on SIMBA's website the $10 Plan is for SG, MY & HK.

 

[Habrosus]

I went on 10 may. And it's using my apac 12gb for $10 plan..

I checked the app then, and it shows 300gb is for SG MY HK. Now I check my app after update, it shows SG MY ID lol.. And my apac data remains deducted.

Yes. I'm on my simba app version 2.7.5, android from Google play store.

Probably happened after your trip then.

I'm not on the $10 Plan so I don't know what the app will list out. However based on SIMBA's website the $10 Plan is for SG, MY & HK.

What's on our app is different from that on their website.

 

[NickRevenge]

Selling point is roaming which disrupted the market.
Which likely is leveraged to then improve local infra, bid for spectrum etc. otherwise, where got money to upgrade, SG so ex!
i.e. SIMBA need more monies and time to hopefully improve.

Well they did report a profit last year sooo...

Simba came in late after most of the 5G bands are allocated to the 3 telcos. What to do?

There are still some bands available but I guess they don't want to bid for them right now as bidding means they have to get x% coverage over singapore as part of the deal.

 

[froztheart]

Well they did report a profit last year sooo...


There are still some bands available but I guess they don't want to bid for them right now as bidding means they have to get x% coverage over singapore as part of the deal.

Yes, but reinvesting to biz i.e. infra etc neds time.
We can only see how SIMBA work on their short comings in the next 5 years.

 

[hwsstx]

... hopefully SIMBA will let Seniors Plan carry forward balance of Roaming in their next attractions.