SIMBA Telecom discussion thread

[Habrosus]

So I heard SIMBA charges a $5 admin fee to generate a new eSIM QR code.

Ridiculous when every other telco does it for free!

SIMBA also has the most expensive entry level plan at $10.

They were once the game changer but now they seem to have lost touch. Who knows what'll happen if the merger goes through.

Isn't their entry level plan the cheapest among MNOs?

 

[xiaofan]

One step closer to achieve 200 Mbps with SIMBA 4G. Interestingly 4G is a bit faster in this area (Jurong Point JP2 B1, from SingTel Shop to Lego, passing through StarHub Shop and M1 Shop).

Poco X7 Pro
SIMBA S$12 plan
Jurong Point JP2 B1
Wednesday around 10:40 am.

 

[beng035]

So I heard SIMBA charges a $5 admin fee to generate a new eSIM QR code.

Ridiculous when every other telco does it for free!

SIMBA also has the most expensive entry level plan at $10.

They were once the game changer but now they seem to have lost touch. Who knows what'll happen if the merger goes through.

i tot their $5 senior plan is the entry level plan?

 

[tanjimmy]

Calls and sms between 2 simba lines are free only locally in Singapore.

Calls made overseas are deducted from monthly allowances

I have try in malaysia call china, both using simba, no charges at all, somemore video call.

 

[cloudystar]

Isn't their entry level plan the cheapest among MNOs?

True if compared to StarHub and Singtel but think SIMBA should be compared with MVNOs and most of them are at $7 entry level.

Yes, the $7 are 4G plans but SIMBA 5G is not great so yeah..

 

[Velton]

I called from China to Singapore to SG bank.. very clear. No issue.

 

[xiaofan]

i tot their $5 senior plan is the entry level plan?

That needs to be seperated out from the non-seniors.

I have summarized low cost 5G SIM Only Plans (non Senior Plans), 4G SIM Only plans (non Senior Plans) and Senior SIM Only Plans (4G/5G) here.

⚡️ README First! How to Select Low Cost SIM Only Plans in Singapore?
https://forums.hardwarezone.com.sg/...low-cost-sim-only-plans-in-singapore.7167328/

This is to try to replicate my Singapore ISP comparison thread (Sticky thread in the Fibre Internet forum section by the moderator there).
⚡️ [Official] README First! 2025 SG ISP Comparison & Latest Promo Deals!
https://forums.hardwarezone.com.sg/...sg-isp-comparison-latest-promo-deals.6665380/

 

[gapboy]

I called from China to Singapore to SG bank.. very clear. No issue.

I tried using Simba voice app a few times to call, since at home it uses wifi very clearly too.

IMHO .. the number I use to register the voice app is my mom's number

 

[absoluthk]

I am confused with the T&C of roaming.
I am using $10 plan.
Does this mean I am entitled to only Zone A roaming?
I will need to pay for other zone?

https://www.simba.sg/roaming

 

[gapboy]

I am confused with the T&C of roaming.
I am using $10 plan.
Does this mean I am entitled to only Zone A roaming?
I will need to pay for other zone?

https://www.simba.sg/roaming

12 GB APAC / 3GB others (60+ countries) if not in the region yes, i guess you have to pay for it depending on where you are going ..

All SIMBA mobile plans include roaming data to Malaysia, Hong Kong and 60+ other countries, with no hidden fees.
Plus, make VoLTE calls to and from Singapore without paying roaming charges.

 

[twosix]

I tried using Simba voice app a few times to call, since at home it uses wifi very clearly too.

IMHO .. the number I use to register the voice app is my mom's number

Only problem is u cannot call ur mom's number. Haha

 

[hwsstx]

I am confused with the T&C of roaming.
I am using $10 plan.
Does this mean I am entitled to only Zone A roaming?
I will need to pay for other zone?

https://www.simba.sg/roaming

Zone A is free as long as you don't exceed 3GB - exceed, then pay from your eWallet.

Zone B etc you pay from your eWallet eg if on the way to Europe, you transit in Dubai (Zone B) then charges will be deducted from your eWallet.

 

[yiptw89]

On SIMBA's website, it has posted that in-flight roaming services will be removed from SuperRoam25 effective from 1 Jan 2026.

 

[xiaofan]

Edit to add: for the Bus 198 trip from Boon Lay to Jurong East Avenue 1, SIMBA is pretty usable. No issues using Facebook and HWZ Forum.

No issues using SIMBA to browse Internet and HWZ forum, check Gmail and Facebook for my regular Saturday afternoon MRT trip (Boon Lay to Clementi today).

Then I was on Bus 99 and no issues as well.

So far for above the ground places SIMBA is usually usable for my daily usage. It is pretty slow at home and at workplace but usually usable (occasionally problematic if I want to send photos using Gmail due to extremely slow upload speed in some places).

It is pretty decent in Jurong Point and for the daily bus trip from Boon Lay Bus Interchange (inside Jurong Point) to my workplace.

 

[xiaofan]

No issues using SIMBA for the MRT trip this afternoon (Sunday afternoon) from Boon Lay to Botanic Gardens, EWL+ Circle Line.

The MRT stations for the Circle Line portion of the trip (Buona Vista to Botanic Gardens) are all underground but there are no issues with all the four lines (across 4 networks) I tested. But take note I usually do not take MRT during peak hours.

1) Singtel SIM Only S$15.28 plan
2) Eight S$8 4G plan (StarHub network)
3) M1 Maxx S$10 5G plan
4) SIMBA S$12 5G plan

SIMBA 5G NSA speed at Farrer Road MRT station (inside the train)

 

[jayjay0702]

May I check for SIMBA balance is it tied to the specific number only? I want to change my phone number but inside currently still got 300+ balance. Anyone done it before?

 

[andyqkw]

May I check for SIMBA balance is it tied to the specific number only? I want to change my phone number but inside currently still got 300+ balance. Anyone done it before?

The balance is tied to your number only. If you terminate your line or change number, the balance will be forfeited.

 

[JAYSCS]

May I check for SIMBA balance is it tied to the specific number only? I want to change my phone number but inside currently still got 300+ balance. Anyone done it before?

OMG! So much balance! Like prepaid system (though it is postpaid for its postpaid plans), the wallet balance is indeed tied to that no..

 

[jayjay0702]

OMG! So much balance! Like prepaid system (though it is postpaid for its postpaid plans), the wallet balance is indeed tied to that no..

Haha yeah went crazy whenever there was top up promos especially during the 1-for-1 the other time

 

[Habrosus]

Haha yeah went crazy whenever there was top up promos especially during the 1-for-1 the other time

If you've a good reason to change number, can speak to Simba about it. Like spam/scam blah blah, something very bad that needs you to get rid of the old number.

I've never done it before, but have read about it somewhere. Can't recall what it's for either.