SIMBA Telecom discussion thread

dilphinus

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You mentioned:
I can however access this particular app and website using my Circles Life sim card at the same time.

I think what he meant is if you let us know what this app/website that your CL card can access but not TPG, we can help you check as I'm on TPG too.

It's ok. Thanks. I've Google. Other users also cannot access this app on TPG. Wished I've done my checks proper before signing up for TPG.

I'm going to port out.
 

shiki_lee

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there are websites being blocked in the mobile network, these websites are mostly video streaming (drama, movies, etc), but on the other hand not blocked in from the home fibre network.
 
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SibehHL

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there are websites being blocked in the mobile network, these websites are mostly video streaming (drama, movies, etc), but on the other hand not blocked in from the home fibre network.

the block is by ALL telcos or individual like TPG etc?
 

gregory_choo

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there are websites being blocked in the mobile network, these websites are mostly video streaming (drama, movies, etc), but on the other hand not blocked in from the home fibre network.

normally it is the other way round, some video streaming site blocked on home network, but not on mobile network.

in fact, mobile providers like users to use this network. :) $$$$
 

shiki_lee

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The block is individual, not applies to all telco. Anyway, I could be wrong, I replied based on my personal experience when I port from ST to M1, my streaming site is not working in M1, but working fine in ST and TPG.

Let be real, with massive 40GB-50GB data you can't practically use up for work/WFH (VPN), other than social media and video streaming :s13:

the block is by ALL telcos or individual like TPG etc?
 

shiki_lee

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You are not wrong ;), mobile providers are not charity. Revenue comes first but, there is complexity behind upkeeping the backbone of networking to make the user happy too. Having a full bar signal does not mean you will have the best internet experience to surf/streaming to gaming too. Behind the scene there CoS/ QoS and even AI QoS which comes with dynamic rules, throttling your connection too :D


normally it is the other way round, some video streaming site blocked on home network, but not on mobile network.

in fact, mobile providers like users to use this network. :) $$$$
 

shiki_lee

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If you think a certain website :s8:, not accessible (not sure is it blocked) you can write into TPG as it could be a backend technical issue, if TPG rejected you and you have a strong justification, bring in IMDA to the picture too ;).

It's ok. Thanks. I've Google. Other users also cannot access this app on TPG. Wished I've done my checks proper before signing up for TPG.

I'm going to port out.
 

dilphinus

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I would like to check....

I got the Seniors plan for my mother.

It's almost 30 days since activation. I have to top up a min of $10 in the 'Account Balance Recharge' before I can 'Renew Plan'? If I renew it a day earlier, will it start counting from the day I renew it? Or shall I renew it on the date of expiry of the existing 30 days plan?
 

dilphinus

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If you think a certain website :s8:, not accessible (not sure is it blocked) you can write into TPG as it could be a backend technical issue, if TPG rejected you and you have a strong justification, bring in IMDA to the picture too ;).

No need so troublesome. Just gonna port out. It's a stocks trading app.

My original intention was to use the TPG plan for work (mainly WhatsApp and calls) and for stocks trading on my secondary phone. Not gonna stream music or video or use social media. I'm not an active social media user anyway.
 
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ferocity

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I would like to check....

I got the Seniors plan for my mother.

It's almost 30 days since activation. I have to top up a min of $10 in the 'Account Balance Recharge' before I can 'Renew Plan'? If I renew it a day earlier, will it start counting from the day I renew it? Or shall I renew it on the date of expiry of the existing 30 days plan?

For seniors plan, they should send you a sms 2-3 days before the start of your next 30 day billing window if you have insufficient balance in the account for deduction. What i do is topup $10 when i receive the sms reminder, let them auto deduct as and when for 2 months, then topup another $10 when i receive the sms again. I remember my plan was activated on Sept last year but they only made the first billng on Nov(one shot deduct $10). So take note they may not bill you during your 1st 30 day window.
 

dilphinus

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For seniors plan, they should send you a sms 2-3 days before the start of your next 30 day billing window if you have insufficient balance in the account for deduction. What i do is topup $10 when i receive the sms reminder, let them auto deduct as and when for 2 months, then topup another $10 when i receive the sms again. I remember my plan was activated on Sept last year but they only made the first billng on Nov(one shot deduct $10). So take note they may not bill you during your 1st 30 day window.

Thanks! I've topped up $10.

The 'Renew Plan' is still not clickable. They will auto deduct and renew?
 

ferocity

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Thanks! I've topped up $10.

The 'Renew Plan' is still not clickable. They will auto deduct and renew?

Yar they will auto deduct when the time comes. Also not sure if you know but the seniors plan promo price of $5 will last till July 31th and then revert to $10 per 30 days. Remember to port out to other telcos or switch to the normal TPG 50gb for $10 plan before then. Or have zero balance in your account and let them terminate your seniors plan automatically.
 

dilphinus

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Yar they will auto deduct when the time comes. Also not sure if you know but the seniors plan promo price of $5 will last till July 31th and then revert to $10 per 30 days. Remember to port out to other telcos or switch to the normal TPG 50gb for $10 plan before then. Or have zero balance in your account and let them terminate your seniors plan automatically.

Yeah, am aware that the Senior Plan price promo will end soon. Will decide later on. Thanks!
 

zapzap

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Managed to reach this page using the app, but no mention delivery cost. I scare wait say$10 I faint lor haha

Sent from Xiaomi POCOPHONE F1 using GAGT

大蛇丸 Orochimaru;132027988 said:
so what is the delivery cost? mail to mailbox or need sign?

ANy idea the home delivery any charges? See if worth for the senior
 

zapzap

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Anyone try porting over from CMLink to TPG? I couldn’t find CMLink during selection of network to port over from during the online registration
 
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