SIMBA Telecom discussion thread

[crystalnox]

Err ok. Cannot top up the acct? Feedback to Simba why cannot. Maybe a bug on their side?

That’s how their system works. It only deducts the full amount if it’s available in the wallet, no such thing as charge the difference to your card.

 

[Habrosus]

Err ok. Cannot top up the acct? Feedback to Simba why cannot. Maybe a bug on their side?

I think he meant for them to deduct whatever’s left in the wallet, then outstanding from credit card automatically.

TBH looks more like user problem to me.

 

[007Mi6]

To follow up on my SIMBA saga.

After I sent multiple emails to the customer service, they decided to assist me to change my prepaid to a postpaid account at the backend.

 

[twosix]

That’s how their system works. It only deducts the full amount if it’s available in the wallet, no such thing as charge the difference to your card.

Oh I understand now. Haha. But u can still top up ur acct and they will try to deduct again.

 

[frizee]

Err ok. Cannot top up the acct? Feedback to Simba why cannot. Maybe a bug on their side?

Can top up but top up pnly in $5 value mah, also no use. No matter what the balance will be an odd value, not a full $10 or something for them to deduct... The only way is pay-per-use the $9+ loh...

I think he meant for them to deduct whatever’s left in the wallet, then outstanding from credit card automatically.

TBH looks more like user problem to me.

Not user problem lah, not sure why you have to blame user/non-user... Moreover, i didnt know i will kenna some funny overseas sms right... You can foresee this meh? Cannot right...

Chill lah, I am just giving a heads up and helping to advise to those intending to top up mate... You are free to decide if you wish to top up, or not...

Anyway, #$$%#@# i remember liao, some Papua New Guinea smses came so I was charged...

 

[kelvinti]

So, the moral of the story...

Use CC for monthly payment!

Use the SIMBA Wallet for PPU only!

Don't make life difficult for yourself and your love one!

 

[frizee]

So, the moral of the story...

Use CC for monthly payment!

Use the SIMBA Wallet for PPU only!

Don't make life difficult for yourself and your love one!

Lol true lah, but... Cannot choose order of deduction, once wallet has money ($10 or more), wallet is 1st order liao...

From SIMBA's reply:
"payment arrangement will first go to the account balance before proceeding to the credit card."

 

[bencheongcm]

If wallet have $3.47 and your monthly is $10, it will charge to your CC $10 and your $3.47 will sit there until you decide to use it by making overseas call or exceed your overseas roaming

 

[Cyborg]

is simba coverage really as bad as some of the users commented? 1 bar in their own house?

im currently on signtel sim only, and the new plan is $30 (first 6 months) and $45 thereafter. the coverage and speed is good but really bo hua to pay double the price.

was about to pull the trigger for gomo $25 for 100g (since they are on Sintel's network) then my colleague told me of this $10 for 100g on 4g. I dont mind 4g speed, but i cant deal with low to poor reception.

For my case, at my own home (indoor), I am encountering very low signals, sometimes no service at all, there are times emergency calls only, the signal bars only hovered at 2 and below, very inconsistent, fluctuate widely.
Already communicated with Simba and they will be following up on this issue.

However, when out of home, the signals are pretty strong up to 4 bars, and I can see the 4G/4G+ icon on the status bar whereby I couldn't see this when at my home.

Previously I had subscribed to Giga and did not encounter this low signal issue at my residence.

I believe this is a case-to-case basis, probably may not happen to you.

 

[rainbow99]

Would it make sense to subscribe to super roam max for 1 month and then cancel, for overseas trips, instead of buying prepaid overseas SIM cards, which cost $20-30 easily?

 

[Habrosus]

Would it make sense to subscribe to super roam max for 1 month and then cancel, for overseas trips, instead of buying prepaid overseas SIM cards, which cost $20-30 easily?

I'd say depends on country/countries visiting and duration, and of course, ease of getting those prepaid SIM cards.

 

[rainbow99]

I'd say depends on country/countries visiting and duration, and of course, ease of getting those prepaid SIM cards.

Say European countries. Am comparing with the online sellers on shopee and lazada, think their prepaid sim cards are from 3k, movistar, etc.

 

[gapboy]

simba shaking sg again

 

[Jurong640]

simba shaking sg again

完了完了， m1 singtel, starhub, whizzcomms headache now.

 

[crystalnox]

simba shaking sg again

How much is their profit margin after Netlink Trust fees?

 

[froztheart]

simba shaking sg again

Heng I have not signed up for a 2nd ISP. Can try this, probably buggy similar to the initial mobile network launch.

 

[Tomtoh]

simba shaking sg again

That is like 40% cheaper than the next cheapest. This is incredible.

 

[whatheheck]

How much is their profit margin after Netlink Trust fees?

should be asking how much others' profit are
but this need ownself buy router bah


Read HWZ Forum Rules!

 

[Habrosus]

should be asking how much others' profit are
but this need ownself buy router bah


Read HWZ Forum Rules!

I think it'll exclude router price but if they can offer good router choices at reasonable prices, will definitely draw my interest.

 

[luei74]

2.5Gbps at $20 reaLEE eeaLEE attractive