SIMBA Telecom discussion thread

[yusoffb01]

Honestly grateful for IMDA having setup ADR channel for regular consumers to air genuine grievances with the Telco

SIMBA CSOs did try their best but they have a tough job tbh. Stuck between customers and typical sinkie management bureaucracy. Unfortunately, anything outside the SOP then gotta use the right escalation channels and to get the management's attention. That speaks volumes about their org's flexibility, but that can be said with other local companies/telcos as well.

Newer MVNOs like Zym are great and responsive, (they were nice enough to resume the porting process via FB msg, successfully ported in next day) but once they reach a certain scale, who knows really?

As consumer I just choose what's best for my needs right now.

what golden number did u select? how many 8s

 

[chiu2000]

Strange. When I try port in via simba.sg/activate turn out "unsuccessful" but recd email that my telco will be informed of me porting in. Maybe I wait for email than try port in again.


Life is v short. Ai song song kao tuas & Changi.

Talk to their CS reps on FB/IG messenger, they respond pretty quick and are helpful.

I had similar issue too when porting from MR a few months ago.

 

[SongManKranji]

Talk to their CS reps on FB/IG messenger, they respond pretty quick and are helpful.
I had similar issue too when porting from MR a few months ago.

After midnight MR cease. Than I inserted simba sim... Power off and power on hp and simba is login.



Life is v short. Ai song song kao tuas & Changi.

 

[Zomgnoob]

what golden number did u select? how many 8s

not that many huats in the number leh

 

[Zomgnoob]

Strange. When I try port in via simba.sg/activate turn out "unsuccessful" but recd email that my telco will be informed of me porting in. Maybe I wait for email than try port in again.


Life is v short. Ai song song kao tuas & Changi.

Actually the activation page very misleading, it will show "unsuccessful" at first, but if you waited a bit for the page to finish loading, it will change to green text "successful". But most ppl will instinctively press 'back' to try again immediately when they encounter the error..

 

[SongManKranji]

Actually the activation page very misleading, it will show "unsuccessful" at first, but if you waited a bit for for the page to finish loading, it will change to green text "successful"

oh. I rem activating 1st simba sim it was successful. Than I inserted sim. Wait around midnight bang it's activated. This time round was unsuccessful but email pop says your telco been informed of porting pls wait for subsequent email for approval.




Life is v short. Ai song song kao tuas & Changi.

 

[Zomgnoob]

oh. I rem activating 1st simba sim it was successful. Than I inserted sim. Wait around midnight bang it's activated. This time round was unsuccessful but email pop says your telco been informed of porting pls wait for subsequent email for approval.




Life is v short. Ai song song kao tuas & Changi.

Ya that's what i encountered when I activated new SIM. Activation page start off with showing unsuccessful then I kan chiong keep retrying and called hotline, which told me they didn't see any problem in the back end. The subsequent card I realised if I waited maybe 15 sec for the page to update, the status will become successful, so your "unsuccessful" might just be a web display issue too if your email tells you otherwise.

 

[SongManKranji]

Ya that's what i encountered when I activated new SIM. Activation page start off with showing unsuccessful then I kan chiong keep retrying and called hotline, which told me they didn't see any problem in the back end. The subsequent card I realised if I waited maybe 15 sec for the page to update, the status will become successful, so your "unsuccessful" might just be a web display issue too if your email tells you otherwise.

Later will help sil do. I told her make sure she settled all outstanding bills.



Life is v short. Ai song song kao tuas & Changi.

 

[goatyy]

My fastest speedtest result to date at NUS i3 auditorium

5G NSA?

 

[barnabaskoh]

My fastest speedtest result to date at NUS i3 auditorium

5G NSA?

simba??

 

[endori]

Do I need to do anything to utilise the 1gb international roaming data in Malaysia?

 

[storm913]

For Simba right, first month we paid upfront during sign up. Subsequent month is there a way to auto deduct from cc? Or have to buy the credits and they auto deduct the credits? And if don't have credits inside, will they prompt?

 

[hwsstx]

Do I need to do anything to utilise the 1gb international roaming data in Malaysia?

Enable Data Roaming, that's all.

Nowadays I leave Data Roaming Enabled, no need to Disabled it.

 

[hwsstx]

For Simba right, first month we paid upfront during sign up. Subsequent month is there a way to auto deduct from cc? Or have to buy the credits and they auto deduct the credits? And if don't have credits inside, will they prompt?

If you register with your CC then it will auto deduct from your CC.

I don't know what will happen if there's insufficient fund in the Account Balance ie eWallet, if not deducted from CC.

 

[hwsstx]

got some time to pay or it will auto terminate after some days

Better you find out from your T&C

 

[yusoffb01]

i get error when activating sim that port in failed because singpass doesnt match registration. but i still get email portin in progress

 

[barnabaskoh]

For Simba right, first month we paid upfront during sign up. Subsequent month is there a way to auto deduct from cc? Or have to buy the credits and they auto deduct the credits? And if don't have credits inside, will they prompt?

when there is sufficient wallet balance, it will deduct from the wallet even if there is credit card arrangement

 

[Junglizt1210]

Woke up this morning to see a 5G icon on my Samsung A23 5G ! My other Simba line on my Samsung A52 5G is still 4G/4G+... hopefully soon! Both local sets, am in Punggol.

 

[~大.芒.果~]

5G seems to have been switched on around 6pm yesterday islandwide for SIMBA, wow.

 

[kbwang]

5G seems to have been switched on around 6pm yesterday islandwide for SIMBA, wow.

Is this official?