SIMBA Telecom discussion thread

[nuscape]

rencently i noticed that the network speed is really slow at only around 1Mbps. The area tested is around AMK, to Sengkang. I'm using eSIM on ZFold 5. Tried to disable 5G but same result.
any idea?


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[Jurong640]

rencently i noticed that the network speed is really slow at only around 1Mbps. The area tested is around AMK, to Sengkang. I'm using eSIM on ZFold 5. Tried to disable 5G but same result.
any idea?


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yup. i also feel recently it became very slow.

 

[kbwang]

yup. i also feel recently it became very slow.

Drove from Sembawang to millennia walk. Spotify kept buffering

 

[kkerdii]

type in TPG under the personal hotspot APN name and the personal hotspot option will instantly reappear in your settings menu.

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This helped me! Thank you

 

[jtec14]

yup. i also feel recently it became very slow.

rencently i noticed that the network speed is really slow at only around 1Mbps. The area tested is around AMK, to Sengkang. I'm using eSIM on ZFold 5. Tried to disable 5G but same result.
any idea?


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Same here, punggol, NEL and downtown One Raffles Quay location.

 

[sky1978]

Same here, punggol, NEL and downtown One Raffles Quay location.

Same here just now in the afternoon. After shutting down and restarting the phone, speed went back up from 1mbps to 25mbps again. Sometimes, turning off/on the mobile data might work, or simply on/off aeroplane mode, but I didn't try those options today.

 

[twosix]

5G is still weak. Tried to use it in amk McDonald's. Cannot use McDonald's app. Switch to 4G, Internet is back. Haha.

 

[tomzire]

Simba getting worse, past 2 weeks, mobile internet is either slow or no connection.
Kind of fed-up when you really need the service.
Shopping Paywave, CaltexGo, Parking, etc, yet the cashier would look at me Daze (really pai seh), behind me LONG Queue....really knn Simba for the past 2 weeks. So many times, I almost wacked by the people queuing behind me to make payment.

 

[mosmos]

Senior plan, 4G, Xiaomi mi note 10

Clementi mrt



Tampines mrt



Outside Temasek Poly

 

[mosmos]

central area

my home (also known as 4 bars bomb shelter)

bus stop below my house

Home district Location?

 

[krazyhippo]

Simba getting worse, past 2 weeks, mobile internet is either slow or no connection.
Kind of fed-up when you really need the service.
Shopping Paywave, CaltexGo, Parking, etc, yet the cashier would look at me Daze (really pai seh), behind me LONG Queue....really knn Simba for the past 2 weeks. So many times, I almost wacked by the people queuing behind me to make payment.

Got Post on their Facebook page ?

 

[mosmos]

Simba getting worse, past 2 weeks, mobile internet is either slow or no connection.
Kind of fed-up when you really need the service.
Shopping Paywave, CaltexGo, Parking, etc, yet the cashier would look at me Daze (really pai seh), behind me LONG Queue....really knn Simba for the past 2 weeks. So many times, I almost wacked by the people queuing behind me to make payment.

Past 2 wks, where did you park your car, pump gas or cashier at which part of sg? Lol

 

[keenklee]

my house but at 2:17AM

jewel fountain area

313somerset basement toast box

IMHO.
If got Heya, can post at the Heya thread ?

 

[Jurong640]

Simba getting worse, past 2 weeks, mobile internet is either slow or no connection.
Kind of fed-up when you really need the service.
Shopping Paywave, CaltexGo, Parking, etc, yet the cashier would look at me Daze (really pai seh), behind me LONG Queue....really knn Simba for the past 2 weeks. So many times, I almost wacked by the people queuing behind me to make payment.

Yes. They have been super slow these days. Mcdonalds app don't load, crypto app don't load, M1 app don't load.

WhatsApp send photo and download media is slow. But Facebook and other social media, media load fast.

I don't understand why, tiktok, videos on youtube load well. But why other apps dont? Location wise, its everywhere, including at home with strong network. Speedtest works fine, so its not the speed issues.

I think routing issues.

 

[sky1978]

Yes. They have been super slow these days. Mcdonalds app don't load, crypto app don't load, M1 app don't load.

WhatsApp send photo and download media is slow. But Facebook and other social media, media load fast.

I don't understand why, tiktok, videos on youtube load well. But why other apps dont? Location wise, its everywhere, including at home with strong network. Speedtest works fine, so its not the speed issues.

I think routing issues.

The servers might detect unusual traffic and throttle the incoming traffic from a certain range of IP addresses. Nowadays a single IP address is shared among many users.

 

[Jurong640]

The servers might detect unusual traffic and throttle the incoming traffic from a certain range of IP addresses. Nowadays a single IP address is shared among many users.

Quite unusual, recently so many people here including my friends also faced the same issues, super slow. Very pekcek, have to switch the WiFi for mcdonalds app.

 

[kelvinti]

. . . .

 

[Jurong640]

Finally resolved the lagness and slowness in SIMBA network recently. Simba got back to me with the resolutions:

---

Please do the below checks to help.

1. Move to a location where signal is better to have stronger and stable connection.
2. Ensure you are using a 4G capable handset.
3. Perform manual network selection & connect to SIMBA network.
4. Network Mode should be set to 4G/LTE or automatic 3G/4G/LTE
5. Delete and re-add SIMBA APN setting
6. Turn On & Off Airplane/Flight Mode
7. Restart the handset (Turn Off/On)
8. Ensure that the handset firmware is running in the latest version
9. Close all other applications running in the background
10. Delete / re-add SIMBA APN setting
11. For Dual SIM devices, test the SIM on both SIM card slot.

---

option 5 works for me, delete the entire APN TPG. then re-add again.

 

[hwsstx]

Finally resolved the lagness and slowness in SIMBA network recently. Simba got back to me with the resolutions:

---

Please do the below checks to help.

1. Move to a location where signal is better to have stronger and stable connection.
2. Ensure you are using a 4G capable handset.
3. Perform manual network selection & connect to SIMBA network.
4. Network Mode should be set to 4G/LTE or automatic 3G/4G/LTE
5. Delete and re-add SIMBA APN setting
6. Turn On & Off Airplane/Flight Mode
7. Restart the handset (Turn Off/On)
8. Ensure that the handset firmware is running in the latest version
9. Close all other applications running in the background
10. Delete / re-add SIMBA APN setting
11. For Dual SIM devices, test the SIM on both SIM card slot.

---

option 5 works for me, delete the entire APN TPG. then re-add again.

Deleting the entire APN then only need to add back "TPG" for Name & APN fields?
What about the rest of the fields, will they be auto filled correctly?

Thanks

 

[Jurong640]

Deleting the entire APN then only need to add back "TPG" for Name & APN fields?
What about the rest of the fields, will they be auto filled correctly?

Thanks

just the APN: TPG

will do