SIMBA Telecom discussion thread

[valuesniper]

anyone ported over from Singtel CES plan to simba/circle before?

any idea if can straight away sign-up with simba to trigger the port over?
or need to approach Singtel to change from CES to normal singtel consumer plan first?

TIA!!

Would strongly suggest to check with Simba/ Circle first before signing up.

I was also under Singtel CES and tried port over to ZYM but failed.
Had to go back to Singtel and convert to normal personal line first , then go back and ask ZYM to effect the port over again.

so there was a period of time when I was billed by both Singtel and ZYM.

In the meantime, I used ZYM's sim card for data to maximise the plan coz after contract, the CES plan had very minimum data + pro-ration for the month.

 

[tazzycorner]

Would strongly suggest to check with Simba/ Circle first before signing up.

I was also under Singtel CES and tried port over to ZYM but failed.
Had to go back to Singtel and convert to normal personal line first , then go back and ask ZYM to effect the port over again.

so there was a period of time when I was billed by both Singtel and ZYM.

In the meantime, I used ZYM's sim card for data to maximise the plan coz after contract, the CES plan had very minimum data + pro-ration for the month.

oic, thanks for sharing the experience

according to Singel CS, i should be able to port over
will try out and update

 

[valuesniper]

oic, thanks for sharing the experience

according to Singel CS, i should be able to port over
will try out and update

When ZYM tried to port my number over, they mentioned the failure was becoz my line was under my employer's Company UEN, not under my NRIC.

I'm aware that the line and bill is under my name, not my employer. But on the telco's backend, that's not how it work though.

Anyway, keep us posted. Hope everything goes smoothly for you.

 

[tazzycorner]

When ZYM tried to port my number over, they mentioned the failure was becoz my line was under my employer's Company UEN, not under my NRIC.

I'm aware that the line and bill is under my name, not my employer. But on the telco's backend, that's not how it work though.

Anyway, keep us posted. Hope everything goes smoothly for you.

ic
for my case, it's my family's line
so might not be under company UEN

 

[twosix]

 

[Habrosus]

for simba have to sms 4 to 1218 to activate the blocking of international calls, M1 maxx have to do it on the app

I just received an SMS "To activate this service, send sms INTBLOCK to 1218 now."

They've changed the activation method?

Edit: Oh, just saw the post before this. Yup, it's INTBLOCK

 

[Habrosus]

Send INTBLOCK to 1218 to activate SIMBA's Block International Incoming Calls

Send 4 to 1218 to check the status

 

[twosix]

The thing now is, the scam calls I've been receiving nowadays are Singapore numbers. Haha.

 

[caesium5]

The thing now is, the scam calls I've been receiving nowadays are Singapore numbers. Haha.

Yup, spoke to the same person calling from "UOB" twice in a month from a Singapore number. Her English and Mandarin is actually very local and can tell tell me places like Paya Leber and Geylang in her effort to convince me.

 

[Nefalrin]

Does Simba still require VoLTE phones to work for phone calls ?

 

[twosix]

Does Simba still require VoLTE phones to work for phone calls ?

Yes and soon all phones will need to be volte as no more 3G signals.

 

[Jurong640]

The thing now is, the scam calls I've been receiving nowadays are Singapore numbers. Haha.

yes. soon they will need to have scamblock.

 

[ekardo]

They asked me to write to them wi the all the screenshot and information, and if urgent, go apply again. (no confident until they refund me)

Phone having issue now: Poco F4 and Simba.

today suddenly receive confirmation email, and also their customer support reply...SIMBA System so chui nowadays ? luckily the number I choose was still assigned to me.

 

[coloumbiaGames]

For termination of account ..... click on this link

Simba Account Termination Form

This post is godsend, hard to find it anywhere else even on Google.

 

[xonix]

This post is godsend, hard to find it anywhere else even on Google.

It's literally the first result after googling " simba termination "

 

[coloumbiaGames]

It's literally the first result after googling " simba termination "

My Google is showing different result it seem.
showing TNC and sim collection authorisation form

 

[xonix]

My Google is showing different result it seem.
showing TNC and sim collection authorisation form

what browser are you using ? Non chrome based browsers will sometimes not show the same results.
Example, I will see different result if using Chrome ( Android ) vs Firefox ( Android )

 

[coloumbiaGames]

what browser are you using ? Non chrome based browsers will sometimes not show the same results.
Example, I will see different result if using Chrome ( Android ) vs Firefox ( Android )

Safari on ios.

 

[Cyborg]

This post is godsend, hard to find it anywhere else even on Google.

Using Chrome browser will definitely brings you there.

 

[mingkiat]

Hi all,

1. I recently notice i can no longer call my Simba lines (I have 2 lines) from my home ViewQwest Voice (VOIP) line.
2. I contacted ViewQwest (who was very helpful and prompt), and they confirmed that the call went out but is BLOCKED by Simba. - I had no issue a few months ago so I don't know how this happened.
3. I called SIMBA hotline, machine told me that line only support Senior Plan and directed me to file inquiry online. Which i did.
4. I did not get a response from them, today 3rd day since email sent. So I enquire through their facebook chat.
6. They responded say: "Hi XXXX! Please note that VoIP is presently unavailable for all SIMBA plans"
5. My daughter fedback she can't get through my mobile from school general office line. The clinic I went to also told me they can't get me through my mobile.

I do not recall there is any form of announcement on this abrupt change and would like to know if anyone else is having the same problem ?