SIMBA Telecom discussion thread

G

gaoqikai

Member
Joined
Mar 25, 2019
Messages
376
Reaction score
224
gaoqikai said:
today wanted to port into SIMBA esim. Encountered issue that esim QR was not sent to me via email. Looked up this thread and found this issue happened several times before:

Signed up for esim at 18:55. Received 2 emails: order confirmation and porting in-progress at 18:58, but esim QR never arrived.
went to orchard SIMBA shop to seek help at 19:30. They asked their IT to re-send an email to me. Then received and added

so in conclusion there is chance that esim will not be sent:cry:
Click to expand...
signed up with SIMBA and received port in-progress on Thur. Porting from vivifi esim to SIMBA esim.
Now already Sat, still nothing happened.
I recall last time porting from MR 5G to SIMBA, also waited for 3 days but nothing happened, no email no sms. Had to call simba support, then told me port-in failed due to network operator mismatch. They told me not to select MyRepublic as incoming operator, but to select StarHub (weird). Then succeed.

This time not sure why delay again. Hope they won't let me select Singtel as incoming operator, even if I'm actually on vivifi. That will be so weird since SIMBA does have vivifi option to select.

Emailed simba 2 times, no replyo_O
 
C

carboy00

Senior Member
Joined
Apr 1, 2016
Messages
1,996
Reaction score
227
gaoqikai said:
signed up with SIMBA and received port in-progress on Thur. Porting from vivifi esim to SIMBA esim.
Now already Sat, still nothing happened.
I recall last time porting from MR 5G to SIMBA, also waited for 3 days but nothing happened, no email no sms. Had to call simba support, then told me port-in failed due to network operator mismatch. They told me not to select MyRepublic as incoming operator, but to select StarHub (weird). Then succeed.
This time not sure why delay again. Hope they won't let me select Singtel as incoming operator, even if I'm actually on vivifi. That will be so weird since SIMBA does have vivifi option to select.
Emailed simba 2 times, no reply
o_O
Click to expand...

hi, what is SIMBA hotline number support to call? Can't find much info online, only directing me to email.


Read HWZ Forum Rules on Xiaomi 14T
 
eddy0505

eddy0505

Senior Member
Joined
Aug 10, 2014
Messages
1,768
Reaction score
790
Received my SIM yesterday (port from GOMO biz line), tried to activate but says invalid number. Messaging their FB see if can assist. Googled and read some had this issue as well. If their system got issue means next alternative must go physical shop activate alr?
 
G

gaoqikai

Member
Joined
Mar 25, 2019
Messages
376
Reaction score
224
gaoqikai said:
signed up with SIMBA and received port in-progress on Thur. Porting from vivifi esim to SIMBA esim.
Now already Sat, still nothing happened.
I recall last time porting from MR 5G to SIMBA, also waited for 3 days but nothing happened, no email no sms. Had to call simba support, then told me port-in failed due to network operator mismatch. They told me not to select MyRepublic as incoming operator, but to select StarHub (weird). Then succeed.

This time not sure why delay again. Hope they won't let me select Singtel as incoming operator, even if I'm actually on vivifi. That will be so weird since SIMBA does have vivifi option to select.

Emailed simba 2 times, no replyo_O
Click to expand...

Ok ported in now. Only got activated at 10am. Weird but… okay
 
You must log in or register to reply here.
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ Forums. Forum members and moderators are responsible for their own posts. Please refer to our Community Guidelines and Standards and Terms and Conditions for more information.
Top