SIMBA Telecom discussion thread

[twosix]

If possible to have native, why need to use SIMBA Voice app?

Precisely some phones r not supported, the voice app comes to the rescue.

 

[froztheart]

yup, see my post above. in same phone, Simba works, eight does not. eight works for other phones as reported by others. so VoWIFI is both telco and phone dependant.

This seems to be the most accurate factual answer.
Same device might not have VoWIFI with each telco, so hard to have a definitive list it seems.
Just turn on VoWIFI and if it works then great, otherwise, too bad and live with it.

 

[froztheart]

Precisely some phones r not supported, the voice app comes to the rescue.

Yes, SIMBA Voice is the fallback if all else fails especially for unsupported devices/models.

 

[mrkuku]

I’ve just changed to simba and there’s a LTE beside my signal bar ( iPhone user). Is it normal? I’m previously on M1 and it shows 4G.

 

[froztheart]

I’ve just changed to simba and there’s a LTE beside my signal bar ( iPhone user). Is it normal? I’m previously on M1 and it shows 4G.

Yes, normal.

 

[English Teacher]

I’ve just changed to simba and there’s a LTE beside my signal bar ( iPhone user). Is it normal? I’m previously on M1 and it shows 4G.

Singapore is small.
It should have 5G

 

[twosix]

Simba in taiwan is using Chunghwa 4G. Zym is using taiwan da ge da 5G. Both no problem using.

 

[gnowyx]

Roaming in Malaysia, feel that celcom is rather slow even with 5g. So tried manual connecting to umobile and seems faster..

Question, is there any way to fix to umobile when the phone network operator setting is set to select automatically? Because I don't want to have to manually select simba again when I'm drive back to SG..

Using S24 ultra.

You can't. The physical sim or esim is already provisioned with a set of operators to select to automatically when you are in the country.

On top of that, they have another platform to further ensure you latch on to the operator they want you to be on. It's called steering.

 

[hwarzoner]

i currently using M1, so when is the best time to port to simba $10. before M1 subscription fee come or what anything time ?

 

[username03]

You can't. The physical sim or esim is already provisioned with a set of operators to select to automatically when you are in the country.

On top of that, they have another platform to further ensure you latch on to the operator they want you to be on. It's called steering.

Unless I manual select umobile vs auto select celcom.

But once I back to sg I have to manual select simba again...

 

[ipoposg]

how slow is slow? care to run speed test and share the results?

Eyeball it to be slow when loading HWZ for example, in incognito mode on chrome, on celcom vs umobile.

Tests conducted on Coney Island. Tested against SIMBA Telecom Speedtest server

Celcom Roaming on SIMBA (1):
Ping: 265ms, DL: 101Mbps, UL: 3.06Mbps

U Mobile Roaming on SIMBA:
Ping: 23ms, DL: 196Mbps, UL: 57.6Mbps

Celcom Roaming on SIMBA (2):
Ping: 62ms, DL: 172Mbps, UL: 4.00Mbps

Notice that the ping for Celcom is much higher than U Mobile, contributing to the perceived 'lagginess'.
Celcom ping often fluctuates between 30ms and 260ms (and it stays in the 200ms range for half the time), while U Mobile ping stays around 20-30ms.

 

[satire85]

Hi.

Any Simba mobile user who frequents Pasir Ris park area ?
Wondering if you face a no-internet-connection problem whenever you are in that area ?
Or even indoors near Pasir Ris park.

Have been on Simba for more than half a year.
At first, the signals were great.
But lately, keep getting very low signals.
Sometimes can't surf.

I even changed to new 5g handphone, thinking it was my old phone that was causing the problem.

The park so big which part? East or west side? I walk regularly at the park and have no issues.

 

[speak1lang]

The park so big which part? East or west side? I walk regularly at the park and have no issues.

Out in the open park is generally ok.
Except for last week, when I got no signal whatsoever.
Can only make emergency phone call.

The bigger issue is, when in the condos nearby, eg. Ripplebay or Seastrand, really cmi.
Almost no (or v low) internet connection.
Takes more than a few minutes for a news article to load up, or to connect to Google drive for a document.


Simba's reply:
As SIMBA is still expanding our network coverage, rest assured that SIMBA will take action on this matter to provide best service to our subscribers.

 

[satire85]

Out in the open park is generally ok.
Except for last week, when I got no signal whatsoever.
Can only make emergency phone call.

The bigger issue is, when in the condos nearby, eg. Ripplebay or Seastrand, really cmi.
Almost no (or v low) internet connection.
Takes more than a few minutes for a news article to load up, or to connect to Google drive for a document.


Simba's reply:
As SIMBA is still expanding our network coverage, rest assured that SIMBA will take action on this matter to provide best service to our subscribers.

I live in one of the nearby condos you mentioned and i get 120mbps download and full bar signal.

 

[speak1lang]

I live in one of the nearby condos you mentioned and i get 120mbps download and full bar signal.

Wow ! For all the months that I've been on Simba, I never got beyond low double digits for download speeds.

Now I am beginning to wonder if Simba even upgraded me to 5g or not

 

[kitkat2]

Tests conducted on Coney Island. Tested against SIMBA Telecom Speedtest server

Celcom Roaming on SIMBA (1):
Ping: 265ms, DL: 101Mbps, UL: 3.06Mbps

U Mobile Roaming on SIMBA:
Ping: 23ms, DL: 196Mbps, UL: 57.6Mbps

Celcom Roaming on SIMBA (2):
Ping: 62ms, DL: 172Mbps, UL: 4.00Mbps

Notice that the ping for Celcom is much higher than U Mobile, contributing to the perceived 'lagginess'.
Celcom ping often fluctuates between 30ms and 260ms (and it stays in the 200ms range for half the time), while U Mobile ping stays around 20-30ms.

Thank you very much for running the tests.

Never imagined roaming could give such impressive rates. I have been using local sim cards all along and seldom get above 10mbps, let alone triple digits. I suppose all your tests were run on 5G?

I have roamed on M1 prepaid on many occasions, and lately have observed that latency always increase during the weekends, sometimes so high till became unusable. This could be due saturation of limited network bandwidth between Celcom and SG telco as Singaporeans flocked across the causeway.

 

[eddy0505]

Did some data roaming test in US, not bad. 5G/4G Verizon.

 

[teoma]

If want to switch from eSIM to physical SIM, do I still need to go down to their service center? No way to request it online and have them deliver to my house?

 

[froztheart]

If want to switch from eSIM to physical SIM, do I still need to go down to their service center? No way to request it online and have them deliver to my house?

No, service centre is the only option available.

 

[Habrosus]

For switching from eSIM to physical SIM, there's more to the list than the Orchard Central and Kaki Bukit. Check their website or Google for one more convenient for you. There's a charge of $5.