SIMBA Telecom discussion thread

leemenghoe

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im on simba senior plan,super slow,gives up...i want to switch to either circles or eight..which one has better speed ah?
 

BBCWatcher

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im on simba senior plan,super slow,gives up...i want to switch to either circles or eight..which one has better speed ah?
Probably Circles.Life if you can get a competitively priced 5G plan (with a promo code) and your phone actually connects to 5G in the areas where you go. Eight’s S$5 senior plan is 4G only. However, you probably won’t get international data roaming at or near S$5 per month, and Circles.Life isn’t the right choice if you need voice roaming.
 

linuskltan

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im on simba senior plan,super slow,gives up...i want to switch to either circles or eight..which one has better speed ah?
If you're a senior, you have access to many 5G plan options:
- M1 (300GB / 1TB / 1TB with 1GB Global roaming @ $5/$6/$7)
- StarHub (150GB local, 1GB SEA + 1GB Global roaming @ $6)
- Singtel Gomo (400GB local, 400GB Malaysia, 6GB Asia, 3GB Global roaming @ $5)
 

CPTMiller

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It's seems the Simba app does not display the usage correct . It only show balance of 2 months rollover data after 4 months usage.
Anyone have same issue?
 

nuscape

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can't manage to get connected to 5G SA yet to test. any idea which area in town area, east or north east got 5G SA?
I want to check if my phone band 1 working or not.
 

hwsstx

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It's seems the Simba app does not display the usage correct . It only show balance of 2 months rollover data after 4 months usage.
Anyone have same issue?
Mine...from Althea, SIMBA's CSO

Dear Customer,

Thank you for contacting SIMBA Customer Support.
We have verified that the rollover functionality is working as intended and is available for eligible accounts with up to six (6) rollover cycles.

The balance displayed in the SIMBA App and My Account is currently affected by a display issue. When there has been no usage from your rolled-over entitlement, the displayed balance may show only two rollover cycles, even though your full rollover entitlement has already been applied to your account.

Our team is actively working on a fix to ensure that all eligible rollover cycles are displayed correctly. In the meantime, you may check your account balance by sending SMS "2" to 1218.

We apologize for the inconvenience this may have caused and thank you for your patience while we work on a fix.
 

Jurong640

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can't manage to get connected to 5G SA yet to test. any idea which area in town area, east or north east got 5G SA?
I want to check if my phone band 1 working or not.
is your SIM card 5G? Recently, Simba soft launched the 5G Sim card replacement. Check if yours is an old SIM card and needs replacement by sending an SMS "5" to "1218.

If your SIM card is 5G Ultra-ready, then you need to be in the coverage area. Right now, i think they only rolled out only in limited areas, which we do not know where. For me, in Jurong West area, i got 5G SA, and using Samsung Galaxy S24.
 

jeff79

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Wifi calling also need phone firmware support.
Your phone likely don't have such support for Simba
(Yes, it is required per telco, basically the table in the phone don't have an entry for Simba)
Checked my china rom phone hidden network settings. Wifi calling and video call is disabled grey out.
 

miragez

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XYiIg1X.jpeg


SIMBA connected to 5G Speedtest result at 2:10pm
North central region :TPY
 

CPTMiller

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Mine...from Althea, SIMBA's CSO

Dear Customer,

Thank you for contacting SIMBA Customer Support.
We have verified that the rollover functionality is working as intended and is available for eligible accounts with up to six (6) rollover cycles.

The balance displayed in the SIMBA App and My Account is currently affected by a display issue. When there has been no usage from your rolled-over entitlement, the displayed balance may show only two rollover cycles, even though your full rollover entitlement has already been applied to your account.

Our team is actively working on a fix to ensure that all eligible rollover cycles are displayed correctly. In the meantime, you may check your account balance by sending SMS "2" to 1218.

We apologize for the inconvenience this may have caused and thank you for your patience while we work on a fix.
Thanks for the info.
Not surprising Simba have this type of problem.
:)
 

hwsstx

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Today's is my 3rd year anniversary for my SIMBA accounts (2 Seniors Accounts).

... loving SIMBA
 
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