SIMBA Telecom discussion thread

firesong

firesong

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sbl2560 said:
There are more than a million subscribers. IMDA will have to consider very carefully. Many are on their senior plan. Not to worry.
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I'm curious, even if those million+ lines were taken by another telco/MVNO, is the new telco obliged to match the credits?

Hypothetically, should SIMBA decide to withdraw from the market.

From a business POV, it would not make sense for a telco to take a senior plan customer with, say $300 (i.e. 5 years) of free subscriptions. Customers would also complain if their $300 suddenly translated to 30 months of $10 subscriptions because of some form of credit matching. The telco taking on has no obligation to also take on the credits. It's very likely that customer is going to be unhappy.
 
pohu

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firesong said:
I'm curious, even if those million+ lines were taken by another telco/MVNO, is the new telco obliged to match the credits?
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Last time Virgin Mobile closed shop, some opted to cross over to Singtel IIRC, right?
 
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skazzz

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firesong said:
I'm curious, even if those million+ lines were taken by another telco/MVNO, is the new telco obliged to match the credits?

Hypothetically, should SIMBA decide to withdraw from the market.

From a business POV, it would not make sense for a telco to take a senior plan customer with, say $300 (i.e. 5 years) of free subscriptions. Customers would also complain if their $300 suddenly translated to 30 months of $10 subscriptions because of some form of credit matching. The telco taking on has no obligation to also take on the credits. It's very likely that customer is going to be unhappy.
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Good example, in the case of bankrupt, then totally wipe out

But this is a case of profitable business, example look at myrepublic previous report and thread
Unless they opt to run afoul due to imda report

Otherwise reasonable solution is required

But on the contrast of how weak consumer law is by the authorities , the issue fall on the public taking the blunt not due to the merchant, but the authorities
Just like how IMDA always taiji and does nothing
 
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alex22

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TyL3r_DuRd3n said:
not sure if you get my point. should i be alarmed on TERMINATED status in portal #1 and #2.

1) https://novus.simba.sg/novus-csm/tpgsg/index
My status is terminated int this portal

2) https://simba.sg/myaccount
my number not listed in the portal

3) New app
Status is ACTIVE

4. 1218 SMS
Still replies me with the latest allowance im entitled to.
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Eh same here bro lol like since early October
No email received for payment also but portal #2 say paid lol my credit card no pending charge.
 
Habrosus

Habrosus

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alex22 said:
Eh same here bro lol like since early October
No email received for payment also but portal #2 say paid lol my credit card no pending charge.
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Nowadays with no email, better keep an eye on the line status daily if it's important to you.

I don't trust the information in the app nor portal coz it's a mess.
 
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