Singlife Account

duhduhduh

Arch-Supremacy Member
Joined
Sep 5, 2009
Messages
14,967
Reaction score
1,162
How do they compute the interest from 1st July if my interest is only credited in mid month? e.g 20th June and 20th july?
 

harky

Great Supremacy Member
Joined
Jan 20, 2002
Messages
61,715
Reaction score
3,568
No change to the spending $500. They have extended to 31 Dec 2021. The spend tracker in the app is very clear on how it works.

This confusing thing is referring to the Grow 0.5% Bonus return.

Crediting rates will be revised from 1.5% p.a. to 1.0% p.a. for the first S$10,000 from 1 Jul 2021​

To all customers: crediting rates on the first S$10,000 in your Singlife Account will be revised from 1.5% p.a. to 1.0% p.a. and 1% to 0.5% p.a. on your next S$90,000 from 1 Jul 2021.

However, customers can earn up to 1.0% p.a. bonus return on the first S$10,000 from 1 July 2021 by participating in one or both of the following:

  1. The “Save, Spend, Earn” campaign to enjoy an additional 0.5% p.a. return. To qualify for this campaign, spend at least S$500 on your Singlife Visa debit card. (Terms apply. Find out more here); and
  2. The “Grow 0.5% p.a. Bonus Return” campaign to enjoy an additional 0.5% p.a. return. Simply sign up for a Grow policy and fund a minimum of S$1,000 to qualify for this campaign. (Terms apply. Find out more on 1 Jul 2021. In the meantime, read more about Grow here.)
*Bonus return earned on both campaigns will be credited to the Singlife Account.
put inside to grow... dont want to spent na :)
 

lucky_

Member
Joined
Jan 11, 2019
Messages
158
Reaction score
14
Anyone facing the same issue as me in their app?

My crediting date is 28th of each month, and I have spent $500 from 28 May - 27 Jun and qualified for 0.5% bonus interest for this month (28 Jun - 27Jul). However, my bonus returns is not tracked on the dashboard this month, and the interest given for 28th is only the base interest (1.5% for 10k, 1% above 10k). Also, the card spend tracker tab is no longer present on the dashboard even though the campaign is supposedly extended to Dec.

I wonder if it's a bug in their app or if this is a genuine problem? I am hesitant to make the $500 spending for now in case there is a policy change.
 

cassowary18

Senior Member
Joined
Jul 17, 2018
Messages
1,818
Reaction score
200
Yeah same. I clocked the $500 spending last month but I'm only credited 1.5% base return and not the 0.5% bonus return.
 

silverbomb

Master Member
Joined
Jul 23, 2008
Messages
3,945
Reaction score
693
Yeah same. I clocked the $500 spending last month but I'm only credited 1.5% base return and not the 0.5% bonus return.
Does the 0.5% interest shows up separately when it is credited? I.e. 2 interest txn credited or is it lumped as 1 normally?
 

lucky_

Member
Joined
Jan 11, 2019
Messages
158
Reaction score
14
Yeah same. I clocked the $500 spending last month but I'm only credited 1.5% base return and not the 0.5% bonus return.

Is yours wrong crediting during your month anniversary, or the tracker not showing correctly for the current period? Mine was credited correctly for the last cycle on 28 Jun, but the current month on the returns tracker (i.e. interest earned on 28 Jun) is only the 1.5% and not the 0.5%.


Does the 0.5% interest shows up separately when it is credited? I.e. 2 interest txn credited or is it lumped as 1 normally?

For the previous months, it is normally credited separately, one as 'base returns credited' and one as 'save,spend,earn bonus returns credited'. In addition, the returns dashboard will normally have 2 boxes, one showing the base interest earned in the current period, and one showing the bonus interest earned.

My interested credited on 28 Jun is correct, but the current dashboard tracker does not show the bonus interest for the current period and the card spend tracker is not shown too.
 

DenOOO

Senior Member
Joined
Nov 28, 2010
Messages
1,469
Reaction score
379
card spend tracker and bonus return already gone ever since midnight.

could be a system-wide issue.
 

oceanicmanta

Supremacy Member
Joined
Jan 14, 2013
Messages
9,669
Reaction score
1,382
card spend tracker and bonus return already gone ever since midnight.

could be a system-wide issue.
have reported issue to SIngLife

their reply :
" Understand, sir. We are currently having an issue with the dashboard and you will see the amount turn zero on the dashboard. Our relevant department is in the midst of solving this issue and we will inform you once the issue has been resolved.

On behalf of Singlife, I would like to apologize for the inconvenience caused."
 

cassowary18

Senior Member
Joined
Jul 17, 2018
Messages
1,818
Reaction score
200
Does the 0.5% interest shows up separately when it is credited? I.e. 2 interest txn credited or is it lumped as 1 normally?
Last crediting cycle the amount came in as calculated. But this crediting cycle the floating interest doesn't add up.
 

lucky_

Member
Joined
Jan 11, 2019
Messages
158
Reaction score
14
My card spend tracker and bonus return is back on the dashboard. However the card spend tracker still reflects the current card spend period as ending on 30 Jun (1 day left). I guess they haven't updated it yet ?

Edit: Floating interest also corrected to show the bonus 0.5% interest for the first 10k.
 

dappermen

Banned
Joined
Mar 5, 2017
Messages
8,665
Reaction score
1,017
b4 i shared w my fresn/relatives abt singlife i did tell them it will drop

So gd to pl in robos to sav the trouble

https://blog.seedly.sg/singlife-acc...j1XtyC0Zhhy0QvRJ_0YHtu7tumXlN2jN2r4QyHg17Dy7s
image


wht is ez safe? & i admonishes items w min. amt or w restrictns!!!!!!!!!!!!!
Sad ! Today is 1st
 
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ Forums. Forum members and moderators are responsible for their own posts. Please refer to our Community Guidelines and Standards and Terms and Conditions for more information.
Top