Singlife Account

josang

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Almost immediately. Slower when doing withdrawal but still within 30 mins.

I tried topping up yesterday evening and it has not shown up till now. It did state that it will take some time to be verified? Is it possible these amounts are only verified by the team during office hours before showing up?
 

peppermint7

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I tried topping up yesterday evening and it has not shown up till now. It did state that it will take some time to be verified? Is it possible these amounts are only verified by the team during office hours before showing up?

Is this the 1st time you guys are topping up?
 

kram62

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I tried topping up yesterday evening and it has not shown up till now. It did state that it will take some time to be verified? Is it possible these amounts are only verified by the team during office hours before showing up?
Are you topping up at least 500 SGD?

Account is not officially active before sending 500 SGD.
 

Extremme

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I topped up for the first time yesterday and always on a safe side, I was communicating with the CSO on the live chat while I performed the transfer...it was seamless for me. The amt showed up almost instantly on both my app and web portal. I also asked the CSO to reconfirm.
 

Squaredot

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Are you topping up at least 500 SGD?

Account is not officially active before sending 500 SGD.

My first top up of $1 also show up 5min after I FAST tho policy was issued after account has $500.
 

peppermint7

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I topped up for the first time yesterday and always on a safe side, I was communicating with the CSO on the live chat while I performed the transfer...it was seamless for me. The amt showed up almost instantly on both my app and web portal. I also asked the CSO to reconfirm.

Live chat meaning WhatsApp?
I didn't know they have live chat. How do u access it?
 

decibel.

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What does returns not guaranteed means?

Sent from HUAWEI VOG-L29 using GAGT
 

Freshy

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Mine 5 days already still haven't appear

:(

u transfer from which bank?

double confirm the account number is correct??

my first transfer $500 took about a few minutes...
second $500 quite almost instantly..

subsequent $$ transfer also almost immediately appear in the Singlife app after I log out from my POSB app..

suggest u contact them.....there is a function at the bottom right of their website
 
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Shutterfly

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I tried topping up yesterday evening and it has not shown up till now. It did state that it will take some time to be verified? Is it possible these amounts are only verified by the team during office hours before showing up?

Did you do the verification via SingPass MyInfo?
 

josang

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Nah...I have the account for 2 months plus now. Have been transferring but the lag usually occurs when I transfer after their customer service hours. The last time I did it at 7am and it showed up at about 930am when they started their service. This time I did it last night and till now nothing is shown. That’s why I think they verify it during working hours on weekdays for it to show on app.
So I Guess I will only see it on my app on a working day, which is next Tuesday around 930am?
 

josang

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Oh...they just sent me an sms. I thought they not working till next Tuesday.

“We are aware of a technical issue with your recent top up to the Singlife Account which results in a delay in it reflecting in app.

Rest assured your money is safe and has been received. We are working on fixing the issue and will send a follow up SMS once you are able to see your updated balance in app.”
 

peppermint7

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Nah...I have the account for 2 months plus now. Have been transferring but the lag usually occurs when I transfer after their customer service hours. The last time I did it at 7am and it showed up at about 930am when they started their service. This time I did it last night and till now nothing is shown. That’s why I think they verify it during working hours on weekdays for it to show on app.
So I Guess I will only see it on my app on a working day, which is next Tuesday around 930am?


I did a top up on Friday 7.50 am amount show up immediately. This wee morning 2.30am i did another top up for my family acc also show up immediately

So far my top up has been immediate. Only withdrawal slight delay
 

addict951

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I did a top up on Friday 7.50 am amount show up immediately. This wee morning 2.30am i did another top up for my family acc also show up immediately

So far my top up has been immediate. Only withdrawal slight delay
You top up what ar, jie?
$10000 put inside liao, you add more money insid got what benefit? :o
 
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