Singtel or M1?

[ernestseow]

M1! cant jump ship coz bounded by contract

 

[illusioned]

M1! cant jump ship coz bounded by contract

Are u on ST now? But I've seen some speedtests ST users getting 30+MBPS compared to M1 stuck around 10+MBPS

 

[ernestseow]

Are u on ST now? But I've seen some speedtests ST users getting 30+MBPS compared to M1 stuck around 10+MBPS

haha yup im with ST now well, thats for specific location ba, but the benefits offered by M1 is far better imo

 

[applefreak]

I reside at Punggol and work at Tai Seng. How's the coverage like at these areas?

hehehe both area i'm not familiar with so can't comment

 

[applefreak]

Are u on ST now? But I've seen some speedtests ST users getting 30+MBPS compared to M1 stuck around 10+MBPS

maybe it's the number of users
highest i've gotten is 54mbps on LTE with ST at pan pacific hotel
at home is about 24mbps (sengkang)
can't get LTE inside office around outram

 

[worldt]

Making the jump from SH to either ST or M1. Valuewise I know M1 is the best. And their claims for 4G coverage as well.

Any ST or M1 users can provide more in-depth advice to which is a better choice?

And I remember a couple of years back, consumers get $100 rebates off when they jump ship. Still applicable now?

There's one thing I noticed when I switched from ST to M1 - the battery life drops noticeably. I think it could be due to lesser base stations with M1. Other than that, I have no issues with the switch.

 

[cyberet]

used ST for many years on their 2G and 3G. great for voice calls.
Was fed up with their 3G, it was either available fast, or back to 2G.

Switched to M1 for the past 2 years, and its not as fast, but at least 3G is available more often, and usable. but voice call drops more often than ST.

wife was using sh for many years and calls drops and data speeds are the worst of all 3.
shes happy with ST as her workplace has good coverage, but as I run around more often, I prefer M1


I wonder will ST build a good LTE network since they appear to have given up upgrading 3G once LTE was announced awhile back

 

[kevintan1970]

I've been with SingTel for close to 20 years. Recent 2 years, there had been several cases of missed call, sms not sent. Sometimes, you receive a missed call alert, or sms not sent message, sometimes you don't resulting in several unpleasant mis-communications.

I called SingTel and have been patiently collaborating with them to solve the problem. On several occasions, the SingTel staff also experienced that he could not reach me even though I was sitting with the phone next to me. The phone didn't even ring but just send a missed call alert from 1608.

Recognising my patience and loyalty to them, they tried to arm twist me to install my own home base station (Call-zone) with their terms and conditions attached. They also tried to get me to recontract another SingTel line so that I can test with another phone.

Both failed obviously, as I was asked to further commit more business to them whilst they had no evidence it would resolve the dropped calls and missing sms.

Eventually, they gave me ultimatum today and suggested I change telco if not happy.

I wonder what's role of Ministry of Comm & Info & IDA if the appointed service providers, cannot even deliver basic phone calls and sms. Seems familiar case to LTA & SMRT management of public transport.

Why waste money on Smart Nation initiative if you cannot even get basic communication & information right ? Search online, and you cannot find a satisfied customer of SingTel, M1 nor Starhub.

Nonetheless, I will consider SingTel's recommendation to move to M1 or Starhub. At least, M1 will provide better customer service. When a service provider tells a customer to move cos they cannot fix their internal problems, it is time to move on and let go.

 

[kerrying]

It seems like all really quite similar, as all have the same problems at different time and places.

Was with ST for more than 10 years before going over to SH. ST's 2G for voice call is great (in most areas I was in), their 3G back then is awful (in most areas I was in). But the perceived quality in 3G connectivity (voice call, or data) varied a lot across different timing of the day - it is much better 3AM in the morning, for example. Hopefully they get better.

After switching over, Starhub's 3G is ok, 4G is kind of spotty. Honestly, my iPhone, switch bk to 3G most of the time (in most places I was in); but when it is connected to 4G, the 4G reception appears quite reliable and the internet connection and all feel quite alright. Voice calls wise, I do get quite a few more dropped calls than when I was with ST.

As for customer service, ST feel pretty alright, but I am certain your mileage may varies, as it is a rather big variable factor, so it is very hard to tell for sure.

 

[ska13a]

I've been with SingTel for close to 20 years. Recent 2 years, there had been several cases of missed call, sms not sent. Sometimes, you receive a missed call alert, or sms not sent message, sometimes you don't resulting in several unpleasant mis-communications.

I called SingTel and have been patiently collaborating with them to solve the problem. On several occasions, the SingTel staff also experienced that he could not reach me even though I was sitting with the phone next to me. The phone didn't even ring but just send a missed call alert from 1608.

Recognising my patience and loyalty to them, they tried to arm twist me to install my own home base station (Call-zone) with their terms and conditions attached. They also tried to get me to recontract another SingTel line so that I can test with another phone.

Both failed obviously, as I was asked to further commit more business to them whilst they had no evidence it would resolve the dropped calls and missing sms.

Eventually, they gave me ultimatum today and suggested I change telco if not happy.

I wonder what's role of Ministry of Comm & Info & IDA if the appointed service providers, cannot even deliver basic phone calls and sms. Seems familiar case to LTA & SMRT management of public transport.

Why waste money on Smart Nation initiative if you cannot even get basic communication & information right ? Search online, and you cannot find a satisfied customer of SingTel, M1 nor Starhub.

Nonetheless, I will consider SingTel's recommendation to move to M1 or Starhub. At least, M1 will provide better customer service. When a service provider tells a customer to move cos they cannot fix their internal problems, it is time to move on and let go.

afterwhich will they barred u?
what would be the clauses to let u leave and at the same time are you paying for all the months while troubleshooting?