Actually what you mentioned is probably a firmware issue that can be fixed pretty easily, unlike a hardware fault/flaw that cannot be fixed. Some patience will do. Alternatively you could have asked them to replace the TV or provide other alternatives/options before deciding. They might have offered you a cheaper upgrade, or some other good deals. Anyway as you said it's just a $1599 TV, at that price point can easily get some other budget TV after the refund.
Well something similar has been occurring since 2013, and it should be something really fundamental and difficult to solve in their subsequent models since the fix used then still worked now.
And they actually replaced my first set already, the problem recurred with the replacement set, so I got no mood to get a replacement yet again.
And hor, if they offer upgrade, it will be Android TV again, which I suspect could have similar issue.
If they offer freebies, I really dun have the need for more 3D glasses, wall mounts, bluetooth stuff etc, so I'll have to sell them off, but IMO these typically aren't actually very hot items to sell off, therefore will be troublesome and could just gather dust for ages... Unless they offer me something more realistic like additional rebates, or even better, a complete home theatre system package with surround sound, but that'll be wishing for too much bah
