SQ Redemption Devaluation

ceecookie

ceecookie

Arch-Supremacy Member
Joined
Dec 26, 2006
Messages
22,579
Reaction score
856
elnewbie said:
The additional miles required costs a lot more than the removal of the fuel surcharge. That's why everyone is complaining
Click to expand...

Of course, its a devaluation of the Krisflyer program :s13:

The good thing is since fuel surcharge is removed, the actual additional miles required for redemption is not so much already
 
G

gnooliew

Senior Member
Joined
Jul 14, 2009
Messages
594
Reaction score
118
swordspirit said:
it depends on route. Not clear cut is good or bad,
Click to expand...

I was referring specifically to the turkey route mentioned. I recall no increase in miles required for that zone so only lugi the 15% but in return earn the surcharge which is quite large.
 
D

dahnoob

Senior Member
Joined
Aug 14, 2011
Messages
904
Reaction score
0
gnooliew said:
I was referring specifically to the turkey route mentioned. I recall no increase in miles required for that zone so only lugi the 15% but in return earn the surcharge which is quite large.
Click to expand...

Yes, you pay 13.5k more in exchange for $400 less on YQ. One of the more 'value for money' routes post devaluation. Then again, you might probably be spending that $400 on an intra-Europe ticket to get to your final destination.
 
O

oceanicmanta

Supremacy Member
Joined
Jan 14, 2013
Messages
9,658
Reaction score
1,381
A380 Suites

originally wanted to redeem for A380 suites to Tokyo, but found out now all flights changed to 777 :(

for a first time experience, is it still worthwhile to redeem for 777 Suites ?

or A380 Suites is the one and only real deal ?

TIA
 
L

lovemiles

Junior Member
Joined
Mar 12, 2017
Messages
13
Reaction score
0
oceanicmanta said:
originally wanted to redeem for A380 suites to Tokyo, but found out now all flights changed to 777 :(

for a first time experience, is it still worthwhile to redeem for 777 Suites ?

or A380 Suites is the one and only real deal ?

TIA
Click to expand...

A380 suites is the real deal. 777 is not suites.
 
O

oceanicmanta

Supremacy Member
Joined
Jan 14, 2013
Messages
9,658
Reaction score
1,381
dahnoob said:
Just got off a call with a KF agent, and here's what I found out.

1. Date change. If the change only involves a change of date, there will be no further charges/recalculations for as long as the ticket is valid (1 year from issuance). If there is a date change after 1 year from issuance date, it has to be re-issued. In this case, the ticket will follow the new TNCs, any YQ paid will be refunded, and you are required to top up any miles difference.

2. Flight change. If there is a change in flight, but to the same destination and in the same cabin, point 1 applies. If there is a change in destination or cabin class, and you request it after 23Mar, new TNCs apply.

3. Upgrade. For upgrades on a paid ticket, any upgrades after 23Mar will not have the 15% discount, and nothing is refunded. For 'upgrades' on a redemption ticket, you are required to top up the miles difference, and any YQ paid will be refunded to you.

So nope, you cannot pre-book travel more than 1 year ahead and hope to change the date after the desired dates are open for booking. You can however speculate travel plans within 1 year, issue the ticket and make free date changes using old TNCs anytime.
Click to expand...

Spoke to KF CSO. She told me :

1) can request date change within 12-month ticket validity period.
departure date can be changed to beyond validity date, so long as change was done within 12-month ticket validity period

2) anytime within 12-month ticket validity period, can pay USD 20 to extend ticket validity by a further 12-month

In both cases, no need to top up miles under new system.

Her example :
Ticketed award ticket 1 Mar 17
This ticket valid til 28 Feb 18.
Departure Date 1 Jun 17.
Come May17, can call KF to change Departure Date to 5 Mar 18
Come Dec 17, can call KF to extend ticket validity by another year to 28 Feb 19.

Is this correct ? seems to contradict explanation given to Dahnoob.

Help
 
D

dahnoob

Senior Member
Joined
Aug 14, 2011
Messages
904
Reaction score
0
oceanicmanta said:
Spoke to KF CSO. She told me :

1) can request date change within 12-month ticket validity period.
departure date can be changed to beyond validity date, so long as change was done within 12-month ticket validity period

2) anytime within 12-month ticket validity period, can pay USD 20 to extend ticket validity by a further 12-month

In both cases, no need to top up miles under new system.

Her example :
Ticketed award ticket 1 Mar 17
This ticket valid til 28 Feb 18.
Departure Date 1 Jun 17.
Come May17, can call KF to change Departure Date to 5 Mar 18
Come Dec 17, can call KF to extend ticket validity by another year to 28 Feb 19.

Is this correct ? seems to contradict explanation given to Dahnoob.

Help
Click to expand...

I wouldn't risk it. Assuming you issue a ticket within the next week before 23 March. A few possible scenarios that can happen here:

1. The agent you spoke to knows what he/she is talking about, and you were able to extend validity for another year. Your ticket is extended to March 2018. Suppose there is no further changes from now till March 2018. Suppose you were able to find a date for date change 2 times (once before March 2017, and once before March 2018). This is the best case scenario, and all you save is some miles and perhaps a couple hundred in YQ.

2. Suppose you were unable to find the first date for a date change. You either fly on your original date, or refund the ticket. If you're okay with flying on the original date, I guess this option is fine.

3. Suppose you were able to extend your ticket, but unable to find availability in 2018. You then proceed to cancel the ticket and have your miles refunded. Unless your miles are freshly transferred today, they run the risk of expiring before March 2018. Any expired miles will not be refunded back to your account.

4. Suppose the agent gave you the wrong information. You managed to extend the ticket, but you are now required to use the adjusted award chart. You don't gain anything and lose $20 in extending the ticket.

Regardless of what happens, what is confirmed is that by issuing your ticket next week, your miles are locked in for up to 2 years, which in itself is something I wouldn't do. If you insist in doing it, at least try to get a written confirmation that what you said will be honored come 2018. There is no TNCs per se when it comes to this devaluation, and KF general TNCs have the expiry set at 1 year, and did not really mention anything about extension of validity.
 
E

elnewbie

Senior Member
Joined
Nov 1, 2015
Messages
2,123
Reaction score
1
Just ended a long call with SQ. They said yes it's $20, but it's considered as ticket reissuance and hence will need to top up the miles. So this strategy ain't gonna work.

elnewbie said:
Thanks. Looking forward to their response hopefully by 22nd March.
Click to expand...
 
You must log in or register to reply here.
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ Forums. Forum members and moderators are responsible for their own posts. Please refer to our Community Guidelines and Standards and Terms and Conditions for more information.
Top