ST NumberShare

[shadez9]

Hey folks,

I am going to get a replacement AW series 4 due to some issues with the old set. I already activated Number Share on the old set. How do I re-activate it on the new watch? Any termination charges? Read through some of the old threads and it seemed to be a nightmare when it comes to switching watches.

Thanks!

 

[tohchr]

Do a reset on your apple watch using the Watch App on your iPhone. When prompt to remove the esim profile, select yes.. This will only remove the esim profile but will not terminate your esim service. After u gotten your new AW4, call up 1688 and inform them. They need to do something on their end to prevent u from kenna termination charges. I called them up previously and this is what they advise me.

 

[shadez9]

Thanks! Sounds simple enough How about activating it on the new watch? Was it painful?

 

[tohchr]

Thanks! Sounds simple enough How about activating it on the new watch? Was it painful?

I am still waiting for stock to be available.. The waiting time is more painful than activating. U need to call up singtel before u activate else u will be signing up for 2 active number share.

 

[shadez9]

i think we can only have one active number share per mobile number.

 

[Jirachi]

Do a reset on your apple watch using the Watch App on your iPhone. When prompt to remove the esim profile, select yes.. This will only remove the esim profile but will not terminate your esim service. After u gotten your new AW4, call up 1688 and inform them. They need to do something on their end to prevent u from kenna termination charges. I called them up previously and this is what they advise me.

What about the $10.70 re-activation fee?

via  iPhone X Space Grey HardwareZone Forums app

 

[shadez9]

$10.70 re-activation fee don't think can waive.

 

[Snoweagle]

I’ll also need to go through this process when I receive my 44mm SS this mth.

 

[StanII]

i unsubscribe using Singtel App ytd for my S3 watch, received SMS almost instantly and addon disappeared from list of "My Add-ons" in Singtel App but still cannot sign up for my new S4

 

[galliano]

Gotten a new iphone. Cant seem to pair my existing AW3 LTE with the new iPhone (scanning does not work).

Do i need to unpair from my old iPhone 1st? Seems kinda "dangerous" considering there was messages prompting me to remove profile.

 

[tohchr]

Gotten a new iphone. Cant seem to pair my existing AW3 LTE with the new iPhone (scanning does not work).

Do i need to unpair from my old iPhone 1st? Seems kinda "dangerous" considering there was messages prompting me to remove profile.

Remove profile doesn’t unsubscribe. U can remove profile but need to call Singtel and inform that u switching watch.

 

[tohchr]

i unsubscribe using Singtel App ytd for my S3 watch, received SMS almost instantly and addon disappeared from list of "My Add-ons" in Singtel App but still cannot sign up for my new S4

This method unsubscribed but your contract over? If not will incurred penalty unless u call and inform 1688.

 

[Snoweagle]

I just called 1688. Was told if want to transfer numbershare from Series 3 to 4, only need to go to the Singtel app and unsubscribe from there, then an SMS will be sent saying successfully unsubscribed. After that wait for 2-3 hours later then re-subscribe on the new watch as their system will take some time to register.

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[shadez9]

I just called 1688. Was told if want to transfer numbershare from Series 3 to 4, only need to go to the Singtel app and unsubscribe from there, then an SMS will be sent saying successfully unsubscribed. After that wait for 2-3 hours later then re-subscribe on the new watch as their system will take some time to register.

Posted with Apple iPhone X HardwareZone Forums app

did they mention about termination fees?

 

[Snoweagle]

did they mention about termination fees?

Nope, never said.

Posted with Apple iPhone X HardwareZone Forums app

 

[shadez9]

they keep telling me got termination charge. for me damn bo hua.. i have to pay 12mths termination charge.. Ridiculous.

 

[StanII]

i unsubcribed from numbershare since Sun, till now i can't use the apple watch app to sign up for my new S4, it says i have numbershare tied to my mobile number still.

anyone with a similar situation?

 

[shadez9]

i unsubcribed from numbershare since Sun, till now i can't use the apple watch app to sign up for my new S4, it says i have numbershare tied to my mobile number still.

anyone with a similar situation?

Call them?

 

[StanII]

Call them?

Called and they also confirmed I unsubscribed but still cannot

May I check if the rest restored from your old s3 watch or setup your s4 as new?

 

[shadez9]

So I checked again. Apparently don't have to unsubscribe and re-subscribe again if you are moving from the same watch models - AW4 to AW4? Don't know how true it is.