marshmallow96
Senior Member
- Joined
- Apr 11, 2021
- Messages
- 1,713
- Reaction score
- 1,529
By right for SCB, credit card cancellation can be done via app/online banking/phone banking. However when I tried to do that, the cancellation option was greyed out, so I had no choice but to seek help from CSOCan I confirm to cancel SCB card must talk to a real agent? I know UOB must as I use the app cancel I thought ok but cannot must still get through to agent and from her end cancel then counted.
This is also why I never ever opt for giro to pay credit card. Imagine they deduct the annual fees and I cannot cancel in time? Finally get through you wait for them to refund back take how long? Wow giro sucks big time.