Standchart eSaver

[lcpteck]

Closed both my XtraSaver and eSaver accounts with SC on sunday. Remaining balance was given to me in cash over the counter.

So long SC....

 

[okiedokie]

yay no fall below fee and interest credited

 

[Skypower]

today i checked my e$aver and discovered i was being charge $5 fall below fee. (my account never fall below $1,000 for the whole month of August).

I made a call to SC, the SC staff admit its their mistake and immediately credit back the $5.

 

[oceanicmanta]

today i checked my e$aver and discovered i was being charge $5 fall below fee. (my account never fall below $1,000 for the whole month of August).

I made a call to SC, the SC staff admit its their mistake and immediately credit back the $5.

shocking ! suka suka deduct ... ??

 

[haydentan]

To get to the "right" CSO is so difficult. I was channelled to a CSO who told me that he was not trained in the saving products. When I asked him what he was trained on, he said cards only. Consequently he transferred my call to another CSO. Why do they have to segment it till different products then again why din their system be smart enough to channel is correctly

 

[naro]

$5 fall below fee refunded today.

 

[Joeil-]

how do they calculate the fresh fund incremental interest?

I put in $7k for Aug but my interest is only about $3?

 

[Joeil-]

did u see 2:

CR INTEREST
and

BONUS INTEREST PAYMENT FOR THE PERIOD 2015-08-0

ya, total adds up to about $3 only

 

[frustrateddude]

ya, total adds up to about $3 only

adb for july ?

 

[timothybo]

All of you who kena got deducted $5? Anyone got deducted $1?

Mine $1. I am thinking was the fee pro-rated..

And just realised these fees not applicable to priority customers.

 

[Joeil-]

adb for july ?

I only started the account in Aug. So basically I pumped in the money in mid Aug to see the interest. Given the 1.25% annual interest, it should be around $7 no?

 

[frustrateddude]

I only started the account in Aug. So basically I pumped in the money in mid Aug to see the interest. Given the 1.25% annual interest, it should be around $7 no?

mid aug meant your adb for aug abt $3500 nia
so u got $3 plus lor

 

[Joeil-]

mid aug meant your adb for july abt $3500 nia
so u got $3 plus lor

may i know how to calculate the adb?

 

[frustrateddude]

may i know how to calculate the adb?

I just pro rated by 0.5 based of 15th aug lor

if u were to keep $7k since 1 aug, u will get the full interest

simplified definition:

adb= no. of day $$ in account/no. of days for the month x$$in account

= 15/31*7000
=3387

 

[more3cm]

may i know how to calculate the adb?

Formal definition
"Monthly average balance is the summation of each day end balance for each month divided by the number of calendar days for that month. "

 

[K|muRa^84]

did they waive for you? hope i can avoid the hassle of calling and visiting branch.

$5 credited yesterday

 

[19degC]

anybody got zero balance in esaver? did it become negative 5?

 

[Perisher]

I got 1cent, become $0 that's all. No negative charge.

 

[more3cm]

I got 1cent, become $0 that's all. No negative charge.

Loophole? Like that what's the point for fall below charge?

 

[hwmook]

anybody got zero balance in esaver? did it become negative 5?

I got $0 balance, no deduction. Just let it stay $0 and auto close.