Standchart eSaver

yiron

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I registered for Oct, Nov Dec Marathon and received email that registeration was successful

I conpleted transfer for min required amount ard 11.55pm but the system reflected it as 1st Nov

The CSO says now I hv no choice but to register for the Marathon campaign for Nov, Dec, Jan , if I do not, the interest I will be getting is only prevailing at 0.05%

I will not even be getting the 3.3% for the Nov promo interest as I hv registered for the Oct Marathon and won't be eligible for the (Oct & Nov) 2 months promo interest

Anybody in the same situation as me ? 😭
U transferred on 31 Oct 11.55pm?
 

ctan84

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Min required amt was already reflected in App on last day of Oct at 11.55pm
But on App the date was stated as 1st Nov
Coz you did the transfer on a public holiday. I recall for stand chart in situations like this if you look at the statement, usually the date of transaction reflected will be +1 while there's a line in the transaction description that says "Value date as of XX date" (the actual date of your transfer). You will also encounter the same thing if you do a transfer on a Sunday.
 

tiertime

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Coz you did the transfer on a public holiday. I recall for stand chart in situations like this if you look at the statement, usually the date of transaction reflected will be +1 while there's a line in the transaction description that says "Value date as of XX date" (the actual date of your transfer). You will also encounter the same thing if you do a transfer on a Sunday.
I didn't realise that was a holiday , I only saw the terms that state :

that your deposit balance on 31 October 2024 is at least S$100,000 higher than the balance on 30 September 2024
 

ctan84

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I didn't realise that was a holiday , I only saw the terms that state :

that your deposit balance on 31 October 2024 is at least S$100,000 higher than the balance on 30 September 2024
Yah lah. I'm only informing you how their date recognition system works. You look at your E-saver statement, see the transaction description got put what I said eariler on or not - "value date as of 31 October". If got, u print screen that and talk to your RM nicely see can cham xiong or not loh.
 

tiertime

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Standchart (who knows better) should state the last day to be 30th instead of 31st. Those who transfered in on 31st ended up missing the promo.
That's right, such a big bank can overlook this , how can the bank assume that all customers knw their cut off time and they skip the interest for public holidays

Got a few banks doesn't skip the public holidays and Sundays, the exact date for FAST Transfer would hv been recorded instead of next day
 

tiertime

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Yah lah. I'm only informing you how their date recognition system works. You look at your E-saver statement, see the transaction description got put what I said eariler on or not - "value date as of 31 October". If got, u print screen that and talk to your RM nicely see can cham xiong or not loh.
Yeah I knw, the most absurd part was a lady CSO told me if I do not register for Nov, Dec Jan marathon, the bank will not even give me the 3.3% , I will only get 0.05% , coz if I had register for Oct Marathon campaign I will be disqualified for the Oct/Nov (2 mth) promo 😥

After I saw the T&C , I THINK she gave me Wrong info 😂
Gave me such a scare
 

yiron

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Min required amt was already reflected in App on last day of Oct at 11.55pm
But on App the date was stated as 1st Nov
Issue is that 31 Oct is a PH, so it counts as 1 Nov. A bit obscure but it's mentioned in clause 10 of the T&C :(
 

havetheveryfun

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Yah lah. I'm only informing you how their date recognition system works. You look at your E-saver statement, see the transaction description got put what I said eariler on or not - "value date as of 31 October". If got, u print screen that and talk to your RM nicely see can cham xiong or not loh.
think RM cant do much one . they are just glorified salespersons.
 

reflecx

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Let me clarify a common misconception - in contrary to what many think, SC values on Sun and PHs. Their app doesn't show this, but you can verify this using their Internet Banking. The exception is when the last day of a calendar month falls on a Sun or PH as stated in their bonus T&Cs.
 

rest1ess

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Let me clarify a common misconception - in contrary to what many think, SC values on Sun and PHs. Their app doesn't show this, but you can verify this using their Internet Banking. The exception is when the last day of a calendar month falls on a Sun or PH as stated in their bonus T&Cs.
Interesting. I looked through mine for past 5 months, and none fell on Sundays.
 
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