Starhub Giga

[joesph]

tpg roaming data is use how much, pay how much


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[Fellowes]

On the giga website it show that now $10.19 come with 20GB data forever + existing benefits, previously was only 10GB.

Any idea if existing 10GB customers be upgraded to the newly updated 20GB plan for the same price?

 

[chaiscool]

On the giga website it show that now $10.19 come with 20GB data forever + existing benefits, previously was only 10GB.

Any idea if existing 10GB customers be upgraded to the newly updated 20GB plan for the same price?

New plan still so expensive, other mvno all offer 100GB for that price

 

[toastboxlover]

New plan still so expensive, other mvno all offer 100GB for that price

Yeah. If they change the one-time free gigaroam to 1 or 2 free gigaroam monthly would be better. I think they are already doing this but in surprise drops, but the unpredictability makes it hard to utilize them sometimes

 

[chaiscool]

On the giga website it show that now $10.19 come with 20GB data forever + existing benefits, previously was only 10GB.

Any idea if existing 10GB customers be upgraded to the newly updated 20GB plan for the same price?

Free upgrade for existing user but don't have 1GB roam. Lousy plan lah, 1GB roam also don't want to give to existing user even though their 20GB data already lagging behind others with 100GB. Moi have to buy extra data plan, luckily got the 1 for 1 promo today.

 

[Kiwi8]

On the giga website it show that now $10.19 come with 20GB data forever + existing benefits, previously was only 10GB.

Any idea if existing 10GB customers be upgraded to the newly updated 20GB plan for the same price?

I suppose is a YES. This is the screenshot of the Giga Dashboard for my number.

 

[ShinnAsuka]

is my eyes seeing wrong or it is true that both 15 and 18 plan gives 200gb free data forever? only diff is 300 more mins and sms?

 

[joesph]

app pushed notification $15 plan now 200gb from 50gb


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[joesph]

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[Uacesg]

I’m on the $1 plan for 4 month. If I jump ship to another telco, no penalty ya? contact giga for days no reply

 

[Kiwi8]

I’m on the $1 plan for 4 month. If I jump ship to another telco, no penalty ya? contact giga for days no reply

No penalty.

 

[Tedicious]

I’m on the $1 plan for 4 month. If I jump ship to another telco, no penalty ya? contact giga for days no reply

still can get the $1 plan?

 

[Cookie Muncher]

currently on the $15 plan, looking to change to the $10 plan.

1. the max monthly data is 40GB? 20 Base + 20 Rollover
2. currently i have gigaroam, if i change plan will the gigaroam carry over to the new $10 plan?

 

[thekh21]

Maybe customers to other mnvo 100g they start inc 10g .Might as well to 50g further loses

 

[shawnng]

currently on the $15 plan, looking to change to the $10 plan.

1. the max monthly data is 40GB? 20 Base + 20 Rollover
2. currently i have gigaroam, if i change plan will the gigaroam carry over to the new $10 plan?

1. You will start from 20gb. Read the T&C
2. Not sure if this current add on can be carried forward.

 

[joesph]

SG tiktok is usable in china

 

[TyL3r_DuRd3n]

how to reach the Giga customer?
Haven't port in already kena ghosted.
Tried to reach their live chat for the whole day yesterday but bo lang. knn.
how to cancel port-in ah??
will go back to GOMO.

 

[froztheart]

how to reach the Giga customer?
Haven't port in already kena ghosted.
Tried to reach their live chat for the whole day yesterday but bo lang. knn.
how to cancel port-in ah??
will go back to GOMO.

Through FB chat, request for live agent.

 

[crystalnox]

how to reach the Giga customer?
Haven't port in already kena ghosted.
Tried to reach their live chat for the whole day yesterday but bo lang. knn.
how to cancel port-in ah??
will go back to GOMO.

You can't do either. Port-in cannot be cancelled and you'll never reach any one at Giga.

 

[instad]

how to reach the Giga customer?
Haven't port in already kena ghosted.
Tried to reach their live chat for the whole day yesterday but bo lang. knn.
how to cancel port-in ah??
will go back to GOMO.

MVNO biggest risk is during port in. If it fails and telco not contactable means number stuck in limbo. Have to escalate to IMDA quality service manager for help liao.