Starhub Giga

[xonix]

I only kena PayPal usa otp cannot receive

 

[TigerzBeer]

Call bank for a chargeback

Just received an email from Giga!. It says it was their auto monthly charging that costed this and they will investigate and refund!

 

[bumdssa]

I signed up for giga port in last night (18 may) for delivery of sim card tmr (20 may). Was charged yesterday upon arranging of delivery.

My plan will start yesterday (18 may) or tmr (20 may) or upon successful port in?

 

[crystalnox]

I signed up for giga port in last night (18 may) for delivery of sim card tmr (20 may). Was charged yesterday upon arranging of delivery.

My plan will start yesterday (18 may) or tmr (20 may) or upon successful port in?

It starts the moment you activate the SIM card regardless of porting status.

 

[bumdssa]

It starts the moment you activate the SIM card regardless of porting status.

Thanks! I need to activate the sim before porting can happen? The CSO told me I don't have to do anything since I selected port in during sign up.
And was also told that port in will take 1 to 3 working days upon receipt of the sim card. Most cases took only 1 day right?

 

[大蛇丸 Orochimaru]

anyone signed up for the new $10 plan with rollover data?

 

[ah_bee1987]

I'm trying to port over from Gomo to Giga and after 2 working days, still not ported over. Today I tried contacting the live agent in the app and finally they checked and told me port in unsuccessful and I need to check with Gomo myself as to why it is unsuccessful. Alternative is to request for port in again (which I did) and I will need to wait for tonight for the result. This is the worst port in I have ever experienced. When I changed to Circles life, M1 and Gomo, I had no issues with porting in.

 

[大蛇丸 Orochimaru]

do they use Singpost normal mail to deliver sim card? or need to sign?

 

[Jurong640]

do they use Singpost normal mail to deliver sim card? or need to sign?

SIM Card will never be mailed by any telcos or mvnos. Giga will send a courier to send you the sim card. You need to furnish your IC for verification.

 

[大蛇丸 Orochimaru]

SIM Card will never be mailed by any telcos or mvnos. Giga will send a courier to send you the sim card. You need to furnish your IC for verification.

Singtel use Singpost normal mail. no need sign.

 

[Jurong640]

Singtel use Singpost normal mail. no need sign.

Woah. It will be bad if the SIM card goes missing.

 

[大蛇丸 Orochimaru]

Woah. It will be bad if the SIM card goes missing.

normal mail more convenient

 

[James Lee WY]

Woah. It will be bad if the SIM card goes missing.

yea lor, no money use registered mail meh

 

[xonix]

I'm trying to port over from Gomo to Giga and after 2 working days, still not ported over. Today I tried contacting the live agent in the app and finally they checked and told me port in unsuccessful and I need to check with Gomo myself as to why it is unsuccessful. Alternative is to request for port in again (which I did) and I will need to wait for tonight for the result. This is the worst port in I have ever experienced. When I changed to Circles life, M1 and Gomo, I had no issues with porting in.

I ported in from Circles Life, smooth transition for me. Give a little time, circuit breaker affects everything.

 

[Sumimasen]

SIM Card will never be mailed by any telcos or mvnos. Giga will send a courier to send you the sim card. You need to furnish your IC for verification.

Vivifi also post by normal mail during ** period.

 

[lohsenglte]

Vivifi also post by normal mail during ** period.

VIVIFI do still require verification via video call before activation I think

 

[Sumimasen]

VIVIFI do still require verification via video call before activation I think

Yes WA video bef post out simcard. Something new first time experience virtual verification the staff wearing mask but I guess she wfh.

 

[ah_bee1987]

I'm trying to port over from Gomo to Giga and after 2 working days, still not ported over. Today I tried contacting the live agent in the app and finally they checked and told me port in unsuccessful and I need to check with Gomo myself as to why it is unsuccessful. Alternative is to request for port in again (which I did) and I will need to wait for tonight for the result. This is the worst port in I have ever experienced. When I changed to Circles life, M1 and Gomo, I had no issues with porting in.

My number finally ported over to Giga at around midnight.

 

[bumdssa]

My number finally ported over to Giga at around midnight.

did the delay caused you to cross your GOMO billing cycle?

 

[ah_bee1987]

did the delay caused you to cross your GOMO billing cycle?

Nope. Heng I decided to activate 10 days in advance. GOMO only needs 3 days before termination to prevent another billing cycle.