Starhub Giga

ltchew

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anyone encounter port in unsuccessful issue? my wife has connection issue with gomo so i help her to port into giga, however after activating with the new sim it shows port in failed🤷🏼 it says launch app to find out more however nothing happen after i open the app 😅
 

froztheart

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anyone encounter port in unsuccessful issue? my wife has connection issue with gomo so i help her to port into giga, however after activating with the new sim it shows port in failed🤷🏼 it says launch app to find out more however nothing happen after i open the app 😅
Enquire with GIga directly to find out? WIthout more in depth context, doubt anyone can answer your queries.
 

ltchew

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they r not responding too, so im asking if anyone encounter similar situation and get a reply from them or know what to do.
 

froztheart

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they r not responding too, so im asking if anyone encounter similar situation and get a reply from them or know what to do.
Which avenue did you contact them at? I recalled there's a chatbot too that directs to their live CS, and gotten replies from.
Is there any emails/messages stating why it was unsuccessful?
 

fan321

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Just for the members info, I ported my main number from Giga ($1 promotion) to Starhub and they never stop it although it comes from the "same family". Just a hiccup on the temp number not able to activate but now it is settled and porting over to Starhub schedule today.
 

Arandalo

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Just for the members info, I ported my main number from Giga ($1 promotion) to Starhub and they never stop it although it comes from the "same family". Just a hiccup on the temp number not able to activate but now it is settled and porting over to Starhub schedule today.
Normally if it’s same telco from main telco to MVNO then there might be restrictions. Other way around I think the telco is more than happy to welcome you back.
 

ltchew

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Which avenue did you contact them at? I recalled there's a chatbot too that directs to their live CS, and gotten replies from.
Is there any emails/messages stating why it was unsuccessful?
yea i use chatbot. the porting issue is due to ownership of the line, somehow the app was registered under my name. so i requested another new line under my wife’s name. now another problem, the first line i tried to cancel but i never receive any email confirmation to proceed the cancelation 🥲 now waiting for chatbot to connect me to live agent again zzz
 

froztheart

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yea i use chatbot. the porting issue is due to ownership of the line, somehow the app was registered under my name. so i requested another new line under my wife’s name. now another problem, the first line i tried to cancel but i never receive any email confirmation to proceed the cancelation 🥲 now waiting for chatbot to connect me to live agent again zzz
lol, glad that you got your answers. 😆
 

Kiwi8

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Just hooted another new line at $1 using the SWITCHTOGIGA promo code.

The extra 10GB comes in handy. :o
 

bfg1982

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anyone with Giga high Data plans here? esp those with recurring 50gb and above. I had brought forward some leftover data from previous month and am trying to waste some data before the month expires. I noticed after 5GB of data usage daily, the mobile data speed slows down for the day.

Anyone experience this before?
 

crystalnox

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anyone with Giga high Data plans here? esp those with recurring 50gb and above. I had brought forward some leftover data from previous month and am trying to waste some data before the month expires. I noticed after 5GB of data usage daily, the mobile data speed slows down for the day.

Anyone experience this before?
Known, search this thread for “5gb”.
 

xonix

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anyone with Giga high Data plans here? esp those with recurring 50gb and above. I had brought forward some leftover data from previous month and am trying to waste some data before the month expires. I noticed after 5GB of data usage daily, the mobile data speed slows down for the day.

Anyone experience this before?
It's called fair usage policy
 

Iyarash11

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If I use giga roaming in Malaysia KL, what country code to put for GRAB app?
or should I install Grab app in SG first and leave country code as 65?
 
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